리뷰 (415)

전체 평점
4.8
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2023년 1월 19일

Wonderful selection of clothing and the customer serve is great! They are always willing to help you and they add new products every day.

AAA 1 Mart
미국
앱 사용 기간 대략 1개월
답글 KakaClo Technology Co., Ltd.개 2023년 10월 22일

We're delighted to hear that you appreciate the wonderful selection of clothing available. It's great to know that our customer service has been helpful and accommodating, always ready to assist you. We strive to continuously add new products to provide you with fresh options daily. Thank you for your positive feedback, and we're here to assist you whenever you need us!

2022년 5월 5일

KakaClo has the best customer service. With great products, this is a win win. My customers are also very happy with the products.There were some issues,but they could resolve them as soon as possible.

Ruudd Linen
중국
앱 사용 기간 대략 1개월
답글 KakaClo Technology Co., Ltd.개 2022년 5월 7일

Hey!

Thanks for your review, we're glad to hear you're enjoying our platform!

In case you need any assistance or there are any unanswered questions, feel free to reach out to our support team by writing to support@kakaclo.com or click the chat icon on our website!

2023년 9월 24일

Product Quality: Assess the quality of the clothing and apparel offered by Kakaclo. It's essential that the products are well-made, durable, and meet the expectations of your target audience.

Product Variety: A good dropshipping platform should offer a diverse range of clothing styles, sizes, and designs to cater to different customer preferences.

Pricing and Profit Margins: Evaluate the pricing structure to ensure you can set competitive prices while maintaining a reasonable profit margin. Compare their product prices to what's available in the market.

Shipping and Delivery: Timely delivery is crucial in dropshipping. Review the shipping times and policies to ensure that your customers will receive their orders in a reasonable timeframe.

Customer Support: Strong customer support from the dropshipping platform can be a significant advantage. Make sure they provide assistance and solutions promptly.

Return and Refund Policies: Investigate their return and refund policies. A clear and fair policy can help in case customers have issues with their orders.

User-Friendly Interface: A user-friendly platform makes it easier for you to manage your store and for customers to navigate and make purchases.

Reliability and Trustworthiness: Look for reviews and testimonials from other dropshippers who have used Kakaclo. A reliable platform is crucial for long-term success.

Integration and Tools: Check if they offer useful tools and integrations, such as plugins for e-commerce platforms like Shopify or WooCommerce.

Legal and Ethical Considerations: Ensure that Kakaclo operates within the legal and ethical boundaries of your target market. This includes compliance with copyright and trademark laws.

Scalability: Consider whether Kakaclo can support your business's growth. As your business expands, you'll need a partner that can scale with you.

Costs and Fees: Be aware of any upfront costs, subscription fees, or transaction fees associated with using Kakaclo's dropshipping services.

To get the most accurate and up-to-date information, I recommend conducting thorough research on Kakaclo by reading reviews, reaching out to their customer support, and possibly even testing their services with a small order before committing to a long-term partnership. Additionally, consider seeking advice from other entrepreneurs who have experience with clothing dropshipping services or platforms.

Racklady
인도
앱 사용 기간 대략 1개월
답글 KakaClo Technology Co., Ltd.개 2023년 10월 9일

Thank you for sharing your experience with KakaClo! We're delighted to know our platform is making a positive impact on your business. We're always working on enhancing our services, and your feedback motivates us to do even better. Looking forward to serving you for many years to come!

Thanks!
Timothy

2023년 6월 28일

I absolutely love this dropshipping company! Their selection of amazing items is unmatched, and their shipping time is incredibly fast. I highly recommend them to anyone looking for a great dropshipping experience.

Carted.pk
파키스탄
앱 사용 기간 대략 1개월
답글 KakaClo Technology Co., Ltd.개 2023년 10월 19일

Thank you for your amazing review! We're thrilled that you love our dropshipping company, from our unmatched item selection to our fast shipping. We appreciate your high recommendation!

2022년 4월 26일

Very good clothing drop shipping application, fast delivery and good quality, what is more valuable is that it can also have a considerable profit, I just need to add the product to my store, and I can have a lot of customers. I advertise my store on Facebook and my customers love it, because of Kakaclo I now have a lot of fans of my store, I highly recommend it :)

byroneu
독일
앱 사용 기간 대략 1개월
답글 KakaClo Technology Co., Ltd.개 2022년 5월 3일

Hey!

Thanks for your review, we're glad to hear you're enjoying our platform!
In case you need any assistance or there are any unanswered questions, feel free to reach out to our support team by writing to support@kakaclo.com or click the chat icon on our website!

2023년 4월 12일

Great options available, reasonable pricing. Customer service is very helpful, Nick was very knowledgeable and efficient!

emptor.pk
파키스탄
앱 사용 기간 28일
답글 KakaClo Technology Co., Ltd.개 2023년 10월 22일

Thank you for your positive feedback! We're thrilled to hear that KakaClo has made your experience easy and enjoyable.

2023년 3월 28일

I am so surprised by the abundance of 5 star reviews. I have processed 18 orders and had issues with 9 or 10 of the orders and counting. From waiting for 5 days after placing an order only to be told the item is sold out, to paying for express shipping 6-8 business days as they say but never got any order delivered in less than 12 business days. Also I have had customers complain about product quality as well as product description. Another problem is their sizing as well. One of my customers had to wait for two weeks, got angry and cancelled their order because it was not shipped in two weeks. Another thing I do not understand is the reason why I place an order and have to wait for 4 business days for them to know if the item is in stock before they ship. Out of the 18 orders processed, I can guarantee there will not be a single repeat buyer because 90% were angry about something. The other 10% probably were angry as well but chose to stay quiet. I still use the app and will continue to do so until I find a replacement while hoping they improve so I can update my review as well. If you are downloading this app, be ready and have a lot of patience to deal with angry customers. Also, save some money for transaction fees as you are ready to do a lot of refunds.

Nick's Bay Company
캐나다
앱 사용 기간 거의 2년
답글 KakaClo Technology Co., Ltd.개 2023년 10월 9일

Dear Nick's Bay Company,

Firstly, I want to genuinely thank you for taking the time to provide such a detailed review of your experience with KakaClo.

Inventory and Shipping Delays: Waiting for several days only to find out an item is out of stock is unacceptable, and the delays you've faced, especially after opting for express shipping, are not in line with the service standards we aspire to. For a more streamlined experience in terms of shipping and inventory accuracy, we recommend choosing products labeled as "Premium" and "The USA". These product categories are designed to provide more timely delivery and maintain accurate inventory control.

Sizing Concerns: We recognize the importance of accurate sizing, especially in the fashion industry. I'm pleased to inform you that we have made significant improvements in this area. All products are now available in both CM and INCH sizes to ensure clarity and consistency for our partners and their customers.

Product Quality and Description: I deeply regret that some products did not meet the expected quality and description. We are dedicated to working closely with our suppliers to enhance product quality and ensure accurate descriptions.

If you're open to discussing this further, I’d appreciate the opportunity to connect with you directly. We value your partnership and are dedicated to ensuring KakaClo becomes a reliable and efficient tool for your business.

Warm Regrads,
Timothy

2023년 6월 6일

Very responsive customer service, fast delivery service and good follow-up, I strongly recommend KakaClo.

My Store
파키스탄
앱 사용 기간 28일
답글 KakaClo Technology Co., Ltd.개 2023년 10월 19일

Thank you for your fantastic review! We're pleased to hear that our customer service is responsive, delivery service is fast, and we provide good follow-up. We appreciate your strong recommendation of KakaClo. Thank you for your support!

2023년 9월 18일

Absolutely awful company to deal with, poor customer service, you wait for hours on end if not days for responses, they don't answer their phone calls, they only put products into out of stock after taking payment for the product, then they update the system to say no stock and hope you don't email them. And when you do get a product it takes a lot longer than their competitors to be delivered. Really a poor company wouldn't recommend it for anyone that's trying to do drop shipping. DO NOTHING BUT COST YOU CUSTOMERS AND MONEY.

Dress Your Best
오스트레일리아
앱 사용 기간 1년 초과
답글 KakaClo Technology Co., Ltd.개 2023년 10월 8일

Dear Dress Your Best,

Thank you for taking the time to share your feedback with us. We sincerely regret to hear about the challenges you've faced with KakaClo. We aim to provide the best services to our partners, and we apologize for falling short in this instance.

To address your concerns:

Customer Service Response Time: We understand how vital prompt communication is, especially in a B2B marketplace setting. We apologize for the delays you've experienced. We're actively working on increasing our customer service team size and enhancing our training to ensure quicker and more efficient responses.

Inventory & Stock Updates: It's concerning to hear about the stock discrepancies after payment. Our goal is to provide real-time stock information to prevent such issues. We'll be investigating this matter to enhance our system's accuracy and to ensure this doesn't occur in the future.

Shipping and Delivery: We take pride in having our own US Warehouse to expedite shipping processes. We understand that timely delivery is crucial for businesses, especially in dropshipping. To further enhance your experience with us, we recommend that you choose products from our "Premium" and "Express" section, where typically have more timely delivery and accurate inventory control, ensuring a smoother experience for your business.

We genuinely value your feedback as it helps us to improve and serve our customers better. If you'd be open to it, we'd like to get in touch privately to further discuss any specifics and see how we can make it right for you. Additionally, we are committed to taking actionable steps to ensure such issues are prevented in the future.

Warm regards,
Timothy

2022년 10월 27일

This app has been really easy to use and they have great customer service! Kecy was super friendly and answered my questions promptly.

Santa's treasure
캐나다
앱 사용 기간 26일
답글 KakaClo Technology Co., Ltd.개 2023년 10월 23일

We're delighted to hear that our app has been easy to use and that you've experienced great customer service! We appreciate your kind words about Kecy's friendly assistance and prompt responses. Thank you for your positive feedback!