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Support is very fast and helpful. I was not able to list product on my store. the support fix the bug fastlly. Everything is ok now. Thank you very much.
Thank you for your positive feedback! We're thrilled to hear that KakaClo has made your experience easy and enjoyable.
I had a minor question as a newcomer to drop shipping and Kecy managed to answer that very quickly thank you.
Thank you for the kind words! We're glad you had a great experience with our app and customer service team.
The support is very patient and friendly. this is really a good alternative to certain other platforms. Thanks for the amazing support.
Hey!
Thanks for your review, we're glad to hear you're enjoying our platform!
In case you need any assistance or there are any unanswered questions, feel free to reach out to our support team by writing to support@kakaclo.com or click the chat icon on our website!
I like how KakaClo keeps adding new stuff from their China store quickly. But, it’s annoying when they tell me something’s sold out after my customer already bought it. Good thing is they have 24/7 support, so I can always talk to someone when I need help.
Thank you for your feedback. We're glad to hear that you appreciate KakaClo's quick addition of new products from our China store. However, we apologize for any inconvenience caused by items being sold out after your customer has made a purchase. We understand the frustration this can cause. On a positive note, we're pleased that our 24/7 support has been helpful to you whenever you need assistance. We value your business and will continue to improve our processes to minimize stock discrepancies. Thank you for choosing KakaClo, and we're here to assist you whenever you need us.
I was having issues with connecting my store and had the pleasure chatting with Nancy! she was very helpful. With her help, I was able to connect my store. Thanks again, Nancy!
Thank you for your positive feedback! We're thrilled to hear that KakaClo has made your experience easy and enjoyable.
Easy to use and easy to search products 24 hour live customer services i love all of the customer services
Thank you for your positive feedback! We're glad you find our services easy to use and helpful.
Nancy was very helpful and informative. Response time was quick as well! I love KakaClo products and i'll definitely be using them for future orders
Thank you for sharing your positive experience with Nancy and KakaClo! We're glad that Nancy was helpful, informative, and provided quick responses. We're thrilled to hear that you love our products and that you plan on using us for future orders. We appreciate your support and look forward to serving you again in the future!
Great app that makes sourcing and fulfillmentt extremely easy. Their support and team of agents are also very good. My agent, Seven, helps me every step of the way and it really feels like she's on my side. She finds answers to my questions quickly and provides suggestions when needed. All in all, I've had a great experience with KakaClo.
Thank you for the positive feedback! We're thrilled to hear that our app has made sourcing and fulfillment easy for you. We're also glad to know that our support team, especially your agent Seven, has provided excellent assistance and support. We greatly appreciate your kind words and are happy to have you as a satisfied customer of KakaClo.
Great service and fast responsive time. The customer service manager is awesome and Seven really helped me to track my orders. Pleasant experience and definitely recommend it to my friends.
We're thrilled to hear that you had a great experience with our fast and responsive customer service. Our customer service manager and Seven are dedicated to providing excellent support, including order tracking. Thank you for your recommendation! We appreciate your support and look forward to serving you and your friends in the future.
KakaClo is the best fashion app on Shopify. I love all the options at the US Warehouses which is only 2-5 business days shipping! This is a great app and adds a lot of flexibility to our store. The customer service is excellent! Highly recommend!
Thank you for the positive feedback! We're thrilled to hear that our app has made sourcing and fulfillment easy for you. We're also glad to know that our support team, especially your agent Seven, has provided excellent assistance and support. We greatly appreciate your kind words and are happy to have you as a satisfied customer of KakaClo.