Recenzje (264)

Ogólna ocena
4,6
Liczba recenzji z daną oceną
  • 87% ocen to oceny z 5 gwiazdkami
  • 2% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 2% ocen to oceny z 2 gwiazdkami
  • 9% ocen to oceny z 1 gwiazdkami
16 kwiecień 2024

KakaClo's after-sales service is truly commendable! Whenever I've encountered any issues, whether it's related to product quality, logistics, or sizing problems, KakaClo has been quick to respond and provide appropriate compensation. Unlike other platforms where resolving issues can feel like pulling teeth, KakaClo's straightforward approach to addressing customer concerns has left me impressed and reassured. Knowing that they prioritize customer satisfaction in such a proactive manner makes me feel confident in continuing my partnership with them.

See Store
Pakistan
24 dni korzystania z aplikacji
KakaClo Technology Co., Ltd. odpowiedział(a) 20 kwiecień 2024

Thank you for your glowing review! At KakaClo, customer satisfaction is our top priority. We're delighted to hear that our after-sales service has met your expectations and provided you with reassurance. We're committed to maintaining this standard and look forward to serving you even better in the future!

2 marzec 2024

The process of locating specific items on KakaClo can be quite a chore, with their categorization lacking accuracy and the search results often missing the mark. But I’ve learned to bypass this issue by heading straight to their New Arrivals, where I find the latest styles without the hassle. What's more, their 24/7 live customer support is impressive; having access to real people anytime I need help is a refreshing change from the usual automated responses. These features make sticking with KakaClo worth it despite the initial hurdles.

Daily Bazaar
Pakistan
Około 2 miesiące korzystania z aplikacji
KakaClo Technology Co., Ltd. odpowiedział(a) 12 marzec 2024

Thank you for your feedback. We apologize for any difficulties you've faced with locating specific items on KakaClo's website. We understand the importance of improving our categorization and search functionality to provide a more accurate and streamlined experience. We're delighted to hear that you've found a workaround by checking out the New Arrivals section. Additionally, we're thrilled that our 24/7 live customer support has made a positive impression. Offering access to real people whenever you need assistance is something we prioritize. Your feedback is valuable, and we appreciate your continued support. If you have any more suggestions or questions, please feel free to share them with us.

6 marzec 2024

KakaClo is a Great app, It's very easy to use, transfers all of the Product information with images to your Store. They respond promptly with a solution Whenever you had a problem. For this reason I could not give them anything less than 5 stars!!

Jolly Trend
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
KakaClo Technology Co., Ltd. odpowiedział(a) 12 marzec 2024

Thank you so much for your wonderful feedback! We're thrilled to hear that you find KakaClo to be a great app with its easy-to-use interface and seamless product information transfer to your store. We're glad to know that our team responds promptly and provides solutions whenever you encounter any problems. Your 5-star rating and kind words are truly appreciated. We will continue to work hard to maintain the high level of service that you deserve. If you ever have any further questions or need assistance, please don't hesitate to reach out.

11 czerwiec 2024

I absolutely adore KakaClo for its daily product updates, ensuring my inventory is always fresh with the latest trends. It's like having a personal stylist curate my store, keeping customers coming back for more

Printers
Wielka Brytania
4 dni korzystania z aplikacji
12 marzec 2024

I like how KakaClo keeps adding new stuff from their China store quickly. But, it’s annoying when they tell me something’s sold out after my customer already bought it. Good thing is they have 24/7 support, so I can always talk to someone when I need help.

Purrfectly Groomed
Wielka Brytania
25 dni korzystania z aplikacji
KakaClo Technology Co., Ltd. odpowiedział(a) 29 marzec 2024

Thank you for your feedback. We're glad to hear that you appreciate KakaClo's quick addition of new products from our China store. However, we apologize for any inconvenience caused by items being sold out after your customer has made a purchase. We understand the frustration this can cause. On a positive note, we're pleased that our 24/7 support has been helpful to you whenever you need assistance. We value your business and will continue to improve our processes to minimize stock discrepancies. Thank you for choosing KakaClo, and we're here to assist you whenever you need us.

25 marzec 2024

While navigating KakaClo's website can be a bit challenging, often resulting in unwanted search results and a time-consuming shopping experience, their rapid updates and efficient shipping are impressive. Despite occasional quality issues, their after-sales service is commendable, ensuring customer satisfaction through timely refunds or compensations.

Bellezi
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
KakaClo Technology Co., Ltd. odpowiedział(a) 29 marzec 2024

Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced while navigating our website. We're continuously working to improve the search functionality and overall user experience to provide a smoother shopping experience. We're glad to hear that our rapid updates and efficient shipping have impressed you. We also appreciate your recognition of our after-sales service, as we strive to address any quality issues promptly and ensure customer satisfaction through timely refunds or compensations. Your feedback is valuable to us as we continue to enhance our services.

21 kwiecień 2024

KakaClo's after-sales service is top-notch, no doubt about it. They're quick to address any issues, whether it's quality concerns, shipping mishaps, or sizing problems. Unlike other platforms that drag their feet when it comes to compensation, KakaClo steps up without hesitation. It's refreshing to see a company prioritize customer satisfaction like they do.

ModaFusion
Stany Zjednoczone
25 dni korzystania z aplikacji
KakaClo Technology Co., Ltd. odpowiedział(a) 9 maj 2024

Thank you for recognizing KakaClo's exceptional after-sales service! We pride ourselves on promptly resolving quality, shipping, and sizing issues to ensure customer satisfaction. Unlike other platforms, we prioritize your experience and swiftly provide compensation when needed. Your trust in us is valued and appreciated.

13 maj 2024

What's the deal with KakaClo? Value, plain and simple. They're all about offering high-quality products at prices that won't leave you high and dry. By teaming up with top-notch suppliers and fine-tuning their supply chain, they're able to deliver the goods without the sticker shock. With KakaClo, you'll be feeling like a savvy shopper in no time.

blisst
Stany Zjednoczone
11 dni korzystania z aplikacji
KakaClo Technology Co., Ltd. odpowiedział(a) 30 maj 2024

We're dedicated to addressing any challenges you face promptly. Your satisfaction is paramount, and we appreciate your understanding as we work to enhance our website navigation and marketing efforts.

14 maj 2024

Their after-sales service is fantastic. Although I sometimes face quality issues such as size discrepancies and color variations, KakaClo always provides prompt compensation and refunds, making sure my customers are happy.

Comfort crafted
Kanada
6 dni korzystania z aplikacji
KakaClo Technology Co., Ltd. odpowiedział(a) 30 maj 2024

We apologize for any quality issues you've encountered. Our commitment to prompt compensation and refunds ensures your satisfaction remains our priority. Thank you for your understanding and continued support.

2 czerwiec 2024

Although KakaClo's product quality isn't always top-notch, their reliability makes up for it. The consistent delivery times and affordable prices are a trade-off I'm willing to make for my business. My customers appreciate the fast shipping even if the product quality varies.

husstles.com
Pakistan
3 dni korzystania z aplikacji
KakaClo Technology Co., Ltd. odpowiedział(a) 6 czerwiec 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service and you're getting the support you need! Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.