Helhetsomdöme
4,6
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 9 % av omdömena har 1 stjärnor
24 februari 2024

I've been working with KakaClo for a while now, and I've noticed a mix of ups and downs. The selection they offer is pretty extensive, which is great for keeping my online store stocked with a variety of styles. However, I've encountered a few products that weren't up to the mark, which was disappointing, but I guess that's part of dealing with a wide range. Their US warehouse really does make a difference in shipping times, which my customers appreciate. I've had to reach out to customer service a few times, and while they're generally helpful, response times can vary. It's not perfect, but for the price and convenience, it's a solid option for my business needs.

Trendy Treasures
USA
Ungefär 2 månader användning av appen
KakaClo Technology Co., Ltd. svarade 12 mars 2024

Thank you for sharing your experience with KakaClo. We appreciate your feedback and understand that there have been ups and downs. We're glad that our extensive selection has helped keep your online store stocked with a variety of styles, although we apologize for any products that didn't meet your expectations. We're pleased to hear that our US warehouse has made a difference in shipping times, and we appreciate your understanding regarding response times from customer service. We value your business and will continue to work on improving our services.

2 mars 2024

The process of locating specific items on KakaClo can be quite a chore, with their categorization lacking accuracy and the search results often missing the mark. But I’ve learned to bypass this issue by heading straight to their New Arrivals, where I find the latest styles without the hassle. What's more, their 24/7 live customer support is impressive; having access to real people anytime I need help is a refreshing change from the usual automated responses. These features make sticking with KakaClo worth it despite the initial hurdles.

Daily Bazaar
Pakistan
Ungefär 2 månader användning av appen
KakaClo Technology Co., Ltd. svarade 12 mars 2024

Thank you for your feedback. We apologize for any difficulties you've faced with locating specific items on KakaClo's website. We understand the importance of improving our categorization and search functionality to provide a more accurate and streamlined experience. We're delighted to hear that you've found a workaround by checking out the New Arrivals section. Additionally, we're thrilled that our 24/7 live customer support has made a positive impression. Offering access to real people whenever you need assistance is something we prioritize. Your feedback is valuable, and we appreciate your continued support. If you have any more suggestions or questions, please feel free to share them with us.

19 februari 2024

I have had a good experience so far. I love how stylish their clothes are and customer service is always on point. I wish they made more life videos so that we know the quality we can expect our customers to receive. It would be nice to see more presence on social media.

Swift Shoppe
Pakistan
Ungefär 2 månader användning av appen
KakaClo Technology Co., Ltd. svarade 12 mars 2024

Thank you for sharing your positive experience with KakaClo! We're glad to hear that you love the stylish clothes and that our customer service has been on point for you. We appreciate your feedback regarding the desire for more life videos showcasing the product quality. We understand the importance of transparency, and we'll take your suggestion into consideration to provide more visual representations of our products. We also appreciate your suggestion to increase our presence on social media, and we'll work on enhancing our engagement in that area. Thank you for your valuable input, and we're here to support your continued satisfaction with our services.

2 april 2024

KakaClo's dropshipping products may not always be the best quality, but they've got something going with their partnerships. They manage to strike a balance between quality and cost that works for me. It's not perfect, but it's practical and gets the job done.

Dream Shop
Storbritannien
26 dagar användning av appen
KakaClo Technology Co., Ltd. svarade 10 april 2024

Thank you for your honest feedback! We appreciate your recognition of our efforts to maintain a balance between quality and cost with our dropshipping products. While we acknowledge that we may not always offer the highest quality products, we strive to make practical choices that get the job done. Your support means a lot to us as we continue to improve and refine our offerings. If you have any further suggestions or feedback, please feel free to share. We're here to listen and enhance your experience with KakaClo.

25 mars 2024

KakaClo's commitment to excellence extends far beyond just delivering quality products. Yes, there have been instances where orders didn't meet expectations in terms of size or color, but what truly matters is how they handle such situations. KakaClo's customer service team deserves applause for their responsiveness and efficiency in addressing any concerns. They understand the value of customer satisfaction and always strive to make things right, which is why I continue to trust them with my business.

Brand shop
USA
26 dagar användning av appen
KakaClo Technology Co., Ltd. svarade 29 mars 2024

Thank you for your wonderful feedback! We understand the importance of addressing any issues that may arise with orders, such as size or color discrepancies. Our customer service team is dedicated to providing prompt and efficient support, ensuring customer satisfaction. We appreciate your recognition of their responsiveness and commitment to making things right. Your trust in KakaClo means a lot to us, and we're grateful for your continued support. We're here to serve you and look forward to exceeding your expectations in the future as well.

22 februari 2024

KakaClo has been an interesting journey for my dropshipping business. The platform itself is user-friendly, and I was able to get things rolling relatively quickly. The variety of items is a big plus, offering something for everyone, but I've found that some of the products could use a bit of a quality boost. The automatic dropshipping service is a real time-saver and minimizes hassle, which I really value. On the downside, there have been a couple of instances where orders didn't go as smoothly as I'd hoped, but customer service was there to help, albeit not instantly. Overall, it's a service that has its flaws but also brings a lot to the table for entrepreneurs like myself.

Xestify
USA
Ungefär 2 månader användning av appen
KakaClo Technology Co., Ltd. svarade 12 mars 2024

Thank you for your amazing feedback! We're thrilled to hear that you're already impressed with KakaClo. We designed our platform to be user-friendly and efficient, so we're glad it's making dropshipping easy for you. Our 24/7 customer service is dedicated to providing top-notch support whenever you need it. We're delighted that our US warehouse's fast shipping has been a hit with your customers. Thank you for considering us a game-changer for your business. We're here to support your success every step of the way!

28 mars 2024

In the realm of online retail, it's refreshing to find a company like KakaClo that prioritizes customer satisfaction above all else. While no one can deny the occasional product quality or sizing issue, what sets KakaClo apart is their proactive approach to resolving such matters. Their after-sales service is commendable; they don't shy away from acknowledging faults and go the extra mile to rectify them swiftly. This dedication to customer happiness is what keeps me coming back as a loyal partner.

Scent shophub
USA
Ungefär 2 månader användning av appen
KakaClo Technology Co., Ltd. svarade 10 april 2024

We greatly appreciate your feedback! At KakaClo, customer satisfaction is our top priority. We acknowledge occasional issues in product quality or sizing and take a proactive approach to resolve them swiftly. Our commitment to exceptional after-sales service ensures your happiness and loyalty. Thank you for being a valued partner.

12 april 2024

When a brand reaches a certain stage of development, it's common for them to start producing their own clothing line. However, many Dropshipping Companies don't offer customization services. Surprisingly, KakaClo excels in this area. They not only provide dropshipping services but also offer professional customization. They have their own team of clothing designers and production facilities.Their customization service has been a game-changer for my brand. They allowed me to offer unique products that really resonate with my customers.

Guddo Shop
Australien
8 dagar användning av appen
KakaClo Technology Co., Ltd. svarade 20 april 2024

It's fantastic to hear about your positive experience with KakaClo's customization services! We take pride in offering more than just dropshipping, providing a platform for brands to bring their unique visions to life. With our dedicated team of designers and production facilities, we aim to empower brands like yours to stand out and connect with customers on a deeper level. Thank you for choosing KakaClo as your partner in success!

12 mars 2024

I like how KakaClo keeps adding new stuff from their China store quickly. But, it’s annoying when they tell me something’s sold out after my customer already bought it. Good thing is they have 24/7 support, so I can always talk to someone when I need help.

Purrfectly Groomed
Storbritannien
25 dagar användning av appen
KakaClo Technology Co., Ltd. svarade 29 mars 2024

Thank you for your feedback. We're glad to hear that you appreciate KakaClo's quick addition of new products from our China store. However, we apologize for any inconvenience caused by items being sold out after your customer has made a purchase. We understand the frustration this can cause. On a positive note, we're pleased that our 24/7 support has been helpful to you whenever you need assistance. We value your business and will continue to improve our processes to minimize stock discrepancies. Thank you for choosing KakaClo, and we're here to assist you whenever you need us.

21 mars 2024

While there may be some variability in the quality of products offered through KakaClo's dropshipping service, their partnership with high-quality suppliers ensures that I'm always getting the best value for my money. This has been particularly evident in the improved profit margins I've experienced since switching to KakaClo. Despite the occasional quality issue, the overall cost performance of their products remains unmatched, making it a worthwhile investment for my business. With KakaClo, I can confidently offer my customers high-quality products at competitive prices, ultimately driving increased sales and profitability.

New Way
Storbritannien
14 dagar användning av appen
KakaClo Technology Co., Ltd. svarade 29 mars 2024

Thank you for sharing your experience with KakaClo's dropshipping service. We appreciate your understanding of the variability in product quality and are glad to hear that our partnership with high-quality suppliers ensures you always receive the best value for your money. We understand that occasional quality issues can arise, and we apologize for any inconvenience caused. However, we're pleased that the overall cost performance of our products remains unmatched, contributing to improved profit margins for your business. Offering your customers high-quality products at competitive prices is indeed a worthwhile investment that can drive increased sales and profitability. Thank you for choosing KakaClo as your partner, and we're committed to continuously enhancing our product offerings and addressing any quality concerns.