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Great app that makes sourcing and fulfillmentt extremely easy. Their support and team of agents are also very good. My agent, Seven, helps me every step of the way and it really feels like she's on my side. She finds answers to my questions quickly and provides suggestions when needed. All in all, I've had a great experience with KakaClo.
Thank you for the positive feedback! We're thrilled to hear that our app has made sourcing and fulfillment easy for you. We're also glad to know that our support team, especially your agent Seven, has provided excellent assistance and support. We greatly appreciate your kind words and are happy to have you as a satisfied customer of KakaClo.
KakaClo is the best fashion app on Shopify. I love all the options at the US Warehouses which is only 2-5 business days shipping! This is a great app and adds a lot of flexibility to our store. The customer service is excellent! Highly recommend!
Thank you for the positive feedback! We're thrilled to hear that our app has made sourcing and fulfillment easy for you. We're also glad to know that our support team, especially your agent Seven, has provided excellent assistance and support. We greatly appreciate your kind words and are happy to have you as a satisfied customer of KakaClo.
Kecy is awesome !She helped me out tremendously and is always sweet. KakaClo rocks! A great app to use for drop shipping !
We're thrilled to hear that Kecy has been awesome in providing tremendous help and assistance. It's wonderful that she has been consistently sweet and supportive. We're glad you find KakaClo to be a great app for drop shipping, and we appreciate your kind words. Thank you for choosing KakaClo, and we're here to support you in your drop shipping endeavors!
Really good app for fashion dropshipping! Customer support is always online, happy to support for any doubt.
Thank you for your review! We're glad to hear that our fashion dropshipping app has been helpful to you. It's great to know that our customer support team has been readily available and supportive in addressing any doubts or questions you may have had. We appreciate your positive feedback and look forward to continuing to serve you!
Shipping from the USA is quick and great service. App easy to use and load
Thank you for your review! We're happy that our shipping from the USA is quick and that you find our service great. We're also glad you find our app easy to use and fast-loading.
Full recommended, responsive customer service and has a such great app on app store as well. Best of the Best.
Thank you for your high recommendation! We're thrilled that you found our customer service responsive and enjoyed our great app on the app store. We strive to be the best.
I will not recommend using this company for dropshipping. 3 out of 3 orders were cancelled because, even though the system showed the items were in stock, they were out of stock. And they took approx. a week everytime to communicate that the items are out of stock, should they cancel the order for you. It seems they DO not have a system in place to synchronize the inventory. 2 out of 3 refunds were provided swiftly, which is fine. Customer support is good I would say, but all comes down to the service they offer - which I did not have a positive experience so far. It's me who lost 3 customers because of kakaclo, the customers which will not come back. And I ended up loosing money on advertisements to acquire these customers in first place. I had added 1600 + products which now are in the process of being removed. Many were already ranking in google, and now I have to add 301 to each of them to avoid 404 errors. There are many professional players in the market and I was already quite happy and satisfied with one another (a young, 2 years old dropshipping company) dropshipper - 50+ orders, ZERO problems. The only reason why I chose kakaclo is because they offer international shipping, while the other company did not - they are focused on USA market only. But what's the use of utilizing the so called "benefits" of kakaclo if they can't even provide the service they say they are good at?
Dear Madsbay,
Thank you for sharing your concerns. We apologize for the inconvenience caused by the out-of-stock items and the delayed order processing. We are actively working to improve our inventory management to ensure accurate stock information and expedite order fulfillment.
Inventory and Shipping Delays: Waiting for several days only to find out an item is out of stock is unacceptable, and the delays you've faced, especially after opting for express shipping, are not in line with the service standards we aspire to. For a more streamlined experience in terms of shipping and inventory accuracy, we recommend choosing products labeled as "Premium" and "Express". There're some products in USA warehouse in Express category. These product categories are designed to provide more timely delivery and maintain accurate inventory control.
Your feedback is valuable to us, and we appreciate your understanding. Please reach out to our customer support team for any further assistance.
Best regards,
Nick
I am coming into this with very huge goals and ambitions, and finding KakaClo was a godsend. It is just what I needed at this juncture to give me more drive to push forward and I can't stop looking through every category every day and always finding something new that just wows me.
Thank you for your review! We're glad to hear that our fashion dropshipping app has been helpful to you. It's great to know that our customer support team has been readily available and supportive in addressing any doubts or questions you may have had. We appreciate your positive feedback and look forward to continuing to serve you!
I absolutely love this dropshipping company! Their selection of amazing items is unmatched, and their shipping time is incredibly fast. I highly recommend them to anyone looking for a great dropshipping experience.
Thank you for your amazing review! We're thrilled that you love our dropshipping company, from our unmatched item selection to our fast shipping. We appreciate your high recommendation!
Wonderful selection of clothing and the customer serve is great! They are always willing to help you and they add new products every day.
We're delighted to hear that you appreciate the wonderful selection of clothing available. It's great to know that our customer service has been helpful and accommodating, always ready to assist you. We strive to continuously add new products to provide you with fresh options daily. Thank you for your positive feedback, and we're here to assist you whenever you need us!