Kakaclo ‑Clothing Dropshipping , 230 条评论

We're glad to hear that Nancy provided you with prompt assistance regarding your orders. Her ability to quickly provide tracking information and identify system errors is commendable. We appreciate your feedback on her super-fast response time!

Thank you for your enthusiastic feedback! We're thrilled to hear that you consider KakaClo the best dropshipping app available. We're glad to have met your expectations and provided everything you were looking for to enhance your online store. It's great to know that you find our app super easy to use, and we're delighted that our support has been amazing as well. We appreciate your support and if there's anything else we can do to assist you, please let us know. Thank you for choosing KakaClo!

We're thrilled to hear that our app has been helpful in boosting your sales! Thank you for recommending it to other business owners. We're delighted that our app has made a positive impact on your business. If you need any further assistance, please don't hesitate to reach out.

Dear Meika Luv's Intimates,

Thank you for sharing your concerns. We apologize for the inconvenience caused by the out-of-stock items and the delayed order processing. We are actively working to improve our inventory management to ensure accurate stock information and expedite order fulfillment.

Inventory and Shipping Delays: Waiting for several days only to find out an item is out of stock is unacceptable, and the delays you've faced, especially after opting for express shipping, are not in line with the service standards we aspire to. For a more streamlined experience in terms of shipping and inventory accuracy, we recommend choosing products labeled as "Premium" and "The USA". These product categories are designed to provide more timely delivery and maintain accurate inventory control.

Your feedback is valuable to us, and we appreciate your understanding. Please reach out to our customer support team for any further assistance.

Best regards,
Nick

Thank you for taking the time to share about your recent experience at KakaClo.

We understand that faster shipping is the key for any e-commerce seller.
In fact, KakaClo has some products in warehouses outside of China, such as the United States, Germany. There is a filter button on the up-side of the product page. It allows you to filter products by a warehouse location that is closer to your customers.

However, we’re sorry to hear about your bad experience and apologize for missing out on your Invoice requirements. We’ll be reaching out to you personally in the next 24 hours to touch bases. We want to learn more about your situation and how we can make things right.

Thank you for bringing this to our attention!

Hi there,
It's Timothy from KakaClo. Thanks for your feedback.
Firstly, I'd like to sincerely apologize for the poor customer experience that you've had with us recently. It's unacceptable that you were spoken to by one of our Customer Service Representatives in the way that you were. And I'm also really sorry that there has been such a long time delivery with your package.
However, in the early of this month, our warehouse was under restriction from the government due to the Covid virus, and all packages were delayed as a result. For those sellers that have been affected by the delay, we are now offering a 50% reduction in their next shipping bills. Please do connect with our support team for further detail.

Thank you for sharing your positive experience with KakaClo! We're thrilled to hear that our system, service, prices, and shipping have made your life easier. We appreciate your support!

We appreciate your feedback, and I'm glad to hear that Nancy responded quickly and provided you with the information you needed. Thank you for acknowledging her excellent service!

That's great to hear! Winnie sounds like a helpful and knowledgeable assistant. I'm glad she was able to provide you with detailed answers and helpful graphics to aid in your learning process. As a new user, it's natural to have many questions, and having a patient assistant like Winnie can make the learning experience more enjoyable and productive. If you have any more questions or need further assistance, feel free to ask, and I'll do my best to help you!

Thank you for sharing your positive experience with KakaClo! We're thrilled to hear that our system, service, prices, and shipping have made your life easier. We appreciate your support!