Reviews (416)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping app for its effective inventory and order management features, which enhance operational efficiency. Its user-friendly interface integrates smoothly with Shopify, and its exceptional customer service is frequently praised. The app's global dropshipping capabilities allow for international market expansion, while customization services help merchants offer unique products. Additionally, competitive pricing and a wide product selection contribute to profitability and customer attraction.

May 1, 2024

KakaClo's US warehouse option sounds great in theory, but in reality, it falls short. The limited selection and slow updates mean most products still ship from China. It's a bit misleading and doesn't quite live up to expectations.

Pillow_Shop
United States
24 days using the app
KakaClo Technology Co., Ltd. replied May 9, 2024

Our US warehouse products update 1 time every 2-3 months. But we have more options in CN warehouse. Also we recommend that you can check our premium products with better quality and processing time: https://www.kakaclo.com/content/album/premium

May 19, 2024

While KakaClo may not have the highest quality products for dropshipping, their partnerships with reliable suppliers ensure consistent performance. Sure, you might find better quality elsewhere, but KakaClo's balance of quality and affordability is hard to beat.

Lucky_stall
United Kingdom
5 days using the app
KakaClo Technology Co., Ltd. replied May 30, 2024

We understand your feedback on product quality and appreciate your recognition of our partnerships with reliable suppliers. We aim to provide a balance of quality and affordability for our customers. Thank you for choosing KakaClo!

May 24, 2024

Kakaclo's dropshipping platform has simplified the logistics of running my online boutique. Their app is intuitive, and their quick turnaround time for orders ensures customer satisfaction. However, I've encountered minor issues with product quality in a few instances.

AL MADINA PACKAGES
Pakistan
3 days using the app
KakaClo Technology Co., Ltd. replied May 30, 2024

We're thrilled that KakaClo's dropshipping platform has streamlined your online boutique operations! Our intuitive app and swift order processing aim to prioritize customer satisfaction. We apologize for any inconvenience caused by occasional quality issues and assure you that we're continuously working to address them. Thank you for your valuable feedback!

March 6, 2024

KakaClo is a Great app, It's very easy to use, transfers all of the Product information with images to your Store. They respond promptly with a solution Whenever you had a problem. For this reason I could not give them anything less than 5 stars!!

Jolly Trend
United States
About 2 months using the app
KakaClo Technology Co., Ltd. replied March 12, 2024

Thank you so much for your wonderful feedback! We're thrilled to hear that you find KakaClo to be a great app with its easy-to-use interface and seamless product information transfer to your store. We're glad to know that our team responds promptly and provides solutions whenever you encounter any problems. Your 5-star rating and kind words are truly appreciated. We will continue to work hard to maintain the high level of service that you deserve. If you ever have any further questions or need assistance, please don't hesitate to reach out.

April 22, 2024

You won't believe the level of after-sales support you get with KakaClo. Any problem that arises, whether it's quality-related, shipping-related, or even sizing, they've got your back. They don't waste time haggling or making excuses like some other platforms. If it's their fault, they'll make it right, plain and simple.

PakStores.Shop
Australia
17 days using the app
KakaClo Technology Co., Ltd. replied May 9, 2024

We're thrilled to hear about your positive experience with KakaClo's after-sales support! Our commitment is unwavering—we swiftly resolve any issues, be it quality, shipping, or sizing-related. No haggling or excuses, just prompt resolution. Your satisfaction is our priority, and we're here to make things right, always.

February 22, 2024

KakaClo has been an interesting journey for my dropshipping business. The platform itself is user-friendly, and I was able to get things rolling relatively quickly. The variety of items is a big plus, offering something for everyone, but I've found that some of the products could use a bit of a quality boost. The automatic dropshipping service is a real time-saver and minimizes hassle, which I really value. On the downside, there have been a couple of instances where orders didn't go as smoothly as I'd hoped, but customer service was there to help, albeit not instantly. Overall, it's a service that has its flaws but also brings a lot to the table for entrepreneurs like myself.

Xestify
United States
About 2 months using the app
KakaClo Technology Co., Ltd. replied March 12, 2024

Thank you for your amazing feedback! We're thrilled to hear that you're already impressed with KakaClo. We designed our platform to be user-friendly and efficient, so we're glad it's making dropshipping easy for you. Our 24/7 customer service is dedicated to providing top-notch support whenever you need it. We're delighted that our US warehouse's fast shipping has been a hit with your customers. Thank you for considering us a game-changer for your business. We're here to support your success every step of the way!

Edited May 3, 2024

When it comes to dropshipping, KakaClo knows how to deliver. Their product quality might not blow you away, but their partnerships with top-notch suppliers ensure consistent performance. And that means better profit margins for you. Believe me, if you're looking to boost your bottom line, KakaClo is your best bet.

EasyLife Emporium
United Kingdom
About 1 month using the app
KakaClo Technology Co., Ltd. replied May 9, 2024

Thank you for your fantastic feedback! At KakaClo, we take pride in our strong partnerships with top-notch suppliers, which allow us to provide consistent performance for dropshipping. While we prioritize quality, we also understand the importance of maximizing profit margins for our customers. We appreciate your endorsement and are committed to helping you boost your bottom line. Thank you for choosing KakaClo!

March 28, 2024

In the realm of online retail, it's refreshing to find a company like KakaClo that prioritizes customer satisfaction above all else. While no one can deny the occasional product quality or sizing issue, what sets KakaClo apart is their proactive approach to resolving such matters. Their after-sales service is commendable; they don't shy away from acknowledging faults and go the extra mile to rectify them swiftly. This dedication to customer happiness is what keeps me coming back as a loyal partner.

Scent shophub
United States
About 2 months using the app
KakaClo Technology Co., Ltd. replied April 10, 2024

We greatly appreciate your feedback! At KakaClo, customer satisfaction is our top priority. We acknowledge occasional issues in product quality or sizing and take a proactive approach to resolve them swiftly. Our commitment to exceptional after-sales service ensures your happiness and loyalty. Thank you for being a valued partner.

April 2, 2024

I'm all about simplicity, and KakaClo gets it right with their platform. It's easy to find what I need without jumping through hoops. Whether I'm browsing or checking out, the process is smooth sailing. It's plain and simple, just the way I like it.

Bloom
Australia
16 days using the app
KakaClo Technology Co., Ltd. replied April 10, 2024

We're thrilled to hear that you appreciate the simplicity of KakaClo's platform! Making your experience smooth and hassle-free is our priority, and we're glad to hear that you find browsing and checking out a breeze. Thank you for valuing our commitment to simplicity—we're here to make your shopping experience as straightforward and enjoyable as possible!

April 22, 2024

KakaClo's New Arrival section is like my shortcut to finding the latest trends without wasting time. Their swift updates are a godsend, but I've noticed the quality of their products isn't always top-tier. Still, it's a small compromise for the convenience they offer.

MENDI STORE
United States
26 days using the app
KakaClo Technology Co., Ltd. replied May 9, 2024

We're delighted you find KakaClo's New Arrival section as your go-to for the latest trends! While we strive for swift updates, we acknowledge occasional quality variations. Your feedback helps us improve. We appreciate your understanding and value your continued support for the convenience we provide.