Reviews (416)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping app for its effective inventory and order management features, which enhance operational efficiency. Its user-friendly interface integrates smoothly with Shopify, and its exceptional customer service is frequently praised. The app's global dropshipping capabilities allow for international market expansion, while customization services help merchants offer unique products. Additionally, competitive pricing and a wide product selection contribute to profitability and customer attraction.

February 1, 2024

I've only been using this app for a short time, but I already like it. Excellent support, seamless synchronization, a huge selection of products. I am sure that I will continue to cooperate with these guys!

sktradingdubai
United Arab Emirates
3 months using the app
KakaClo Technology Co., Ltd. replied February 2, 2024

Thank you for your positive feedback! We're thrilled to hear that you're already enjoying our app, finding the support excellent, synchronization seamless, and product selection extensive. We're grateful for your confidence in our team and look forward to continuing our cooperation with you. If you have any further questions or need assistance, feel free to reach out to us.

March 12, 2024

I like how KakaClo keeps adding new stuff from their China store quickly. But, it’s annoying when they tell me something’s sold out after my customer already bought it. Good thing is they have 24/7 support, so I can always talk to someone when I need help.

Purrfectly Groomed
United Kingdom
25 days using the app
KakaClo Technology Co., Ltd. replied March 29, 2024

Thank you for your feedback. We're glad to hear that you appreciate KakaClo's quick addition of new products from our China store. However, we apologize for any inconvenience caused by items being sold out after your customer has made a purchase. We understand the frustration this can cause. On a positive note, we're pleased that our 24/7 support has been helpful to you whenever you need assistance. We value your business and will continue to improve our processes to minimize stock discrepancies. Thank you for choosing KakaClo, and we're here to assist you whenever you need us.

April 25, 2024

Best fashion dropshipping app. Customer service is great. Especially Nick who was very helpful. He is such a competent and nice person. We are happy to work with Kakaclo.

Timeless Style Hub
United States
22 days using the app
KakaClo Technology Co., Ltd. replied May 9, 2024

Absolutely, KakaClo's dropshipping offers unparalleled cost performance through strategic partnerships with top-tier suppliers. Despite occasional quality variations, they remain the go-to for maximizing profits. Trust in their strong partnerships assures you're accessing the best deals available in the market.

February 6, 2024

I had trouble processing my first order and chatted with Nick who was exceedingly helpful and walked me through the whole process. He added screenshots and tutorial links. Great first experience!

Shopmax
United States
2 months using the app
KakaClo Technology Co., Ltd. replied March 12, 2024

Thank you for sharing your first experience with us! We apologize for the trouble you faced while processing your first order, but we're glad to hear that Nick was exceedingly helpful in resolving the issue. Providing step-by-step guidance, screenshots, and tutorial links is part of our commitment to excellent customer service. We're thrilled that Nick was able to assist you effectively and ensure a great first experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help you succeed!

April 24, 2024

Here's the deal with KakaClo's dropshipping – their product quality isn't always top-notch, but their partnership game is strong. They've teamed up with some top-tier suppliers, which means you get the best cost performance in the game. Believe me, if you want to maximize your profits, KakaClo is the way to go.

Opulent Aura Jewelers
United States
23 days using the app
KakaClo Technology Co., Ltd. replied May 9, 2024

Thank you for sharing your thoughts about KakaClo's dropshipping service! While we appreciate your feedback on product quality, we are proud of our strong partnerships with top-tier suppliers. These collaborations allow us to offer cost-effective solutions that maximize your profits. We continuously strive to improve our product quality and ensure customer satisfaction. Thank you for choosing KakaClo as your preferred dropshipping partner, and we look forward to serving you with the best cost performance in the game!

April 18, 2024

KakaClo sets the bar high with their after-sales service. They don't mess around when it comes to addressing issues. Whether it's a quality issue, a shipping hiccup, or a sizing problem, they're on it. Unlike some other platforms that make you jump through hoops to get compensation, KakaClo takes ownership and makes things right promptly. It's a level of customer care that earns my loyalty.

Drops Point
Pakistan
7 days using the app
KakaClo Technology Co., Ltd. replied April 20, 2024

Thank you for your kind words! We're committed to addressing any issues promptly and providing exceptional customer care. Your loyalty is greatly appreciated.

March 26, 2024

When it comes to after-sales support, KakaClo truly shines. I've encountered instances where the quality of the received items didn't meet expectations, or there were logistical delays. However, what impressed me the most was KakaClo's willingness to address these issues head-on. Unlike other platforms where negotiations drag on endlessly, KakaClo takes responsibility and offers appropriate compensation without hesitation. It's this level of accountability that earns my trust as a seller.

The Bulqan Store
Pakistan
28 days using the app
KakaClo Technology Co., Ltd. replied March 29, 2024

Thank you for your glowing feedback! We understand that issues can arise, and we appreciate your recognition of our commitment to resolving them swiftly. At KakaClo, we believe in taking ownership and providing prompt solutions. Your trust is invaluable to us, and we're always ready to go the extra mile to ensure your satisfaction as a seller. We value your partnership and look forward to continuing to exceed your expectations in after-sales support.

March 28, 2024

I've found KakaClo's customer service to be refreshingly proactive and efficient. Instead of engaging in prolonged negotiations like some other platforms, KakaClo promptly compensates for any issues attributable to them. Although there may be occasional discrepancies in product quality or sizing, their willingness to rectify the situation quickly is highly commendable.

BlackAmazon
United Kingdom
3 months using the app
KakaClo Technology Co., Ltd. replied April 10, 2024

Thank you for your kind words! We strive for proactive and efficient customer service at KakaClo. We promptly address any issues and provide quick compensation. While occasional discrepancies may occur, we are committed to rectifying them promptly. Your commendation is truly appreciated.

February 22, 2024

KakaClo has revolutionized how I approach my online store. Their vast selection of over a million SKUs keeps my inventory fresh and exciting daily. The automatic order placement and tracking information update is a lifesaver. It's like they've thought of everything a growing business could need. Highly recommend!

Shopify Gulf
Pakistan
2 months using the app
KakaClo Technology Co., Ltd. replied March 12, 2024

Thank you for your glowing review! We're thrilled to hear that KakaClo has revolutionized your approach to your online store. Our vast selection of over a million SKUs aims to keep your inventory fresh and exciting every day. We're glad that our automatic order placement and tracking information update have been helpful for you. We strive to anticipate the needs of growing businesses, and we appreciate your recommendation. Thank you for choosing KakaClo, and we're here to support your continued success!

February 12, 2024

Amazing app, very useful for dropshippers, Customer support always available to help even during weekends. fast shipping, cheap price.Highly Recommend!

Black Horse Shilajit
United Kingdom
2 months using the app
KakaClo Technology Co., Ltd. replied March 12, 2024

Thank you for your fantastic review! We're thrilled to hear that you find our app amazing and useful for your dropshipping needs. We take pride in providing excellent customer support and ensuring assistance is available even during weekends. Fast shipping and affordable prices are key aspects of our service, and we're glad they have met your expectations. We appreciate your recommendation and value your partnership. If you have any further questions or need assistance, please feel free to reach out. We're here to support your success!