Reviews (417)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this dropshipping app for its effective inventory and order management features, which enhance operational efficiency. Its user-friendly interface integrates smoothly with Shopify, and its exceptional customer service is frequently praised. The app's global dropshipping capabilities allow for international market expansion, while customization services help merchants offer unique products. Additionally, competitive pricing and a wide product selection contribute to profitability and customer attraction.
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I've had a mixed but generally positive experience with KakaClo. The selection from the US warehouse hasn't been as extensive as I hoped, leading to some limitations in my inventory choices. Yet, the dynamic updates from the Chinese warehouse more than make up for it, offering a diverse range of styles that keeps my store on-trend. Additionally, the shipping times from China have been impressively quick, which has helped maintain customer satisfaction. While there's room for improvement, KakaClo has overall been a valuable partner for my business.
Thank you for your feedback. We appreciate your comments and understand your concerns about the selection from the US warehouse. We're continuously working to expand our local inventory. However, we're glad to hear that the dynamic updates from our Chinese warehouse have been beneficial, providing a diverse range of styles to keep your store on-trend. We're also delighted that our quick shipping times from China have contributed to customer satisfaction. We value your partnership and will strive to improve our services further.
KakaClo's platform? It's like a breath of fresh air. No fancy jargon or confusing menus here. It's just plain simple. Easy to find what you need, easy to manage orders. Whether you're a tech whiz or just starting out, KakaClo's got your back. No headaches, no hassle. Just smooth sailing all the way.
Wow, thank you for the glowing review! We're thrilled to hear that KakaClo's platform resonates with you. We've put a lot of effort into keeping things simple and intuitive, so it's great to know that you find it easy to navigate and manage your orders. Whether you're a seasoned pro or new to the game, we're here to support you every step of the way.
For a free app that doesn't charge you a monthly fee I would say that it is pretty good. I would also like to give a big shout out to my agent Leo who helped solve all my problems. At first it was hard to communicate because I am in a different time zone, but once I worked out the zone difference, the communication process was smooth and they reply super fast. Thank again Leo.
We appreciate your feedback! We're glad to hear that you find our free app useful and that Leo provided you with excellent support. We understand the challenges of different time zones, and we're pleased that communication was smooth and efficient. Thank you for acknowledging Leo's efforts, and we'll be sure to pass along your appreciation.
While navigating KakaClo's website can be a bit challenging, often resulting in unwanted search results and a time-consuming shopping experience, their rapid updates and efficient shipping are impressive. Despite occasional quality issues, their after-sales service is commendable, ensuring customer satisfaction through timely refunds or compensations.
Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced while navigating our website. We're continuously working to improve the search functionality and overall user experience to provide a smoother shopping experience. We're glad to hear that our rapid updates and efficient shipping have impressed you. We also appreciate your recognition of our after-sales service, as we strive to address any quality issues promptly and ensure customer satisfaction through timely refunds or compensations. Your feedback is valuable to us as we continue to enhance our services.
KakaClo's after-sales service is truly commendable! Whenever I've encountered any issues, whether it's related to product quality, logistics, or sizing problems, KakaClo has been quick to respond and provide appropriate compensation. Unlike other platforms where resolving issues can feel like pulling teeth, KakaClo's straightforward approach to addressing customer concerns has left me impressed and reassured. Knowing that they prioritize customer satisfaction in such a proactive manner makes me feel confident in continuing my partnership with them.
Thank you for your glowing review! At KakaClo, customer satisfaction is our top priority. We're delighted to hear that our after-sales service has met your expectations and provided you with reassurance. We're committed to maintaining this standard and look forward to serving you even better in the future!
KakaClo's after-sales service is top-notch, no doubt about it. They're quick to address any issues, whether it's quality concerns, shipping mishaps, or sizing problems. Unlike other platforms that drag their feet when it comes to compensation, KakaClo steps up without hesitation. It's refreshing to see a company prioritize customer satisfaction like they do.
Thank you for recognizing KakaClo's exceptional after-sales service! We pride ourselves on promptly resolving quality, shipping, and sizing issues to ensure customer satisfaction. Unlike other platforms, we prioritize your experience and swiftly provide compensation when needed. Your trust in us is valued and appreciated.
Excellent service. It resolved all the doubts I had because I just started working with Dropshipping. the assistant Nancy who was my agent deal with my requests. She is very effective and I am very happy to work with her.
Thank you for sharing your positive experience with our service! We're glad to hear that we were able to resolve all your doubts and provide the assistance you needed as you started working with dropshipping. Nancy, your agent, was effective in dealing with your requests, and we're delighted to hear that you're happy with her support. We appreciate your feedback and value your satisfaction as our customer. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way!
KakaClo's exceptional customer service truly sets them apart! Unlike other platforms where negotiations drag on without resolution, KakaClo promptly compensates for any issues caused by them. Despite occasional discrepancies in size or color, their swift response ensures customer satisfaction.
Thank you for your kind words! At KakaClo, we take pride in our exceptional customer service. We promptly compensate for any issues caused by us, unlike platforms where negotiations can be prolonged. While occasional discrepancies may occur, our swift response ensures customer satisfaction. Your feedback is greatly appreciated.
KakaClo's commitment to customer satisfaction is evident in their swift and efficient after-sales service. Unlike other platforms where negotiations for compensation can be frustratingly lengthy, KakaClo resolves issues promptly and without hesitation. Despite occasional challenges with product quality or sizing, their responsiveness ensures a positive overall experience.
We appreciate your positive feedback! At KakaClo, we prioritize customer satisfaction with our swift and efficient after-sales service. We aim to quickly resolve any issues without prolonged negotiations. Despite occasional challenges, our responsiveness ensures a positive overall experience. Thank you for recognizing our commitment to your satisfaction.
It is an very good app that helps you to deliver your packages safe and find good products for an good price! The service is also very good! My agent Nick is very helpful. I give this an 5/5!
Thank you for your wonderful feedback! We're thrilled to hear that you find our app very good for delivering packages safely and sourcing good products at reasonable prices. Providing excellent service is our priority, and we're glad to hear that Nick, your agent, has been very helpful. We appreciate your rating of 5/5 and your recommendation. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to provide ongoing support and help you succeed!