Reviews (417)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping app for its effective inventory and order management features, which enhance operational efficiency. Its user-friendly interface integrates smoothly with Shopify, and its exceptional customer service is frequently praised. The app's global dropshipping capabilities allow for international market expansion, while customization services help merchants offer unique products. Additionally, competitive pricing and a wide product selection contribute to profitability and customer attraction.

February 20, 2024

Nancy was wonderful in promptly replying to my emails. Her customer service was wonderful and she answered all of my questions within an hour through email! KakaClo definitely has excellent customer service!

Providea
Pakistan
2 days using the app
KakaClo Technology Co., Ltd. replied March 12, 2024

Thank you for your kind words! We're thrilled to hear that Nancy provided you with prompt and excellent customer service. We strive to ensure that our team responds to inquiries promptly and addresses all questions thoroughly. We're glad that Nancy was able to assist you and deliver a positive experience. We appreciate your feedback and value your satisfaction with our customer service. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

November 20, 2024

Love how this app simplifies our supply chain process. It’s intuitive, user-friendly, and has helped us reduce errors and save time. Great tool!

Ravi Mart
Pakistan
1 day using the app
February 15, 2024

Amazing products, incredible service and great communication!

Insizes
United States
About 2 months using the app
KakaClo Technology Co., Ltd. replied March 12, 2024

Thank you for your kind words! We're thrilled to hear that you're satisfied with our products, service, and communication. Providing amazing products and excellent customer service is our top priority. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction with our offerings. Thank you for choosing us as your partner!

January 1, 2024

Excellent experience. Great agents, Nick helped me a lot!

Emmy stores
United Arab Emirates
7 days using the app
KakaClo Technology Co., Ltd. replied January 10, 2024

We're delighted to hear that you had an excellent experience with us! It's wonderful to know that Nick provided great assistance. Thank you for your kind words and support. We look forward to serving you again in the future!

April 14, 2024

KakaClo's interface is refreshingly straightforward, making every step from ordering to checkout a breeze. There's no unnecessary complexity, just a seamless shopping experience.

drive buddy
Israel
About 17 hours using the app
KakaClo Technology Co., Ltd. replied April 20, 2024

Thank you for your positive feedback! We're delighted to hear that you find our interface straightforward and enjoy a hassle-free shopping experience with us. Simplifying the process is our goal, and we're glad it's making your time with KakaClo enjoyable. We look forward to serving you again soon!

June 3, 2024

I've been using KakaClo for my dropshipping business, and it's been a game-changer! With their US warehouse, my customers get their orders quickly, and the hassle-free order automation saves me so much time. The variety of styles is incredible, and new products are added daily. Highly recommend for anyone in the clothing and accessories market!

Eye Elegence
United States
KakaClo Technology Co., Ltd. replied June 6, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service and you're getting the support you need! Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

May 7, 2022

I bought samples on KakaClo 2 weeks ago, shipping from China takes over one week but shipping from US is really fast. And the quality is assured, nice fabric and good color, but I still suggest you guys to buy samples if you're the first try.

Benkensports
China
About 2 years using the app
KakaClo Technology Co., Ltd. replied October 23, 2023

Thank you for sharing your feedback regarding the shipping and quality of our products at KakaClo. We understand that international shipping from China may take longer compared to domestic shipping from the US. We're glad to hear that the quality of the samples met your expectations with nice fabric and good color.

Your suggestion to buy samples as a first try is valuable, as it allows customers to assess the quality and suitability of the products before making larger purchases. We appreciate your input and will take it into consideration to further enhance the customer experience. Thank you for choosing KakaClo!

February 11, 2022

I just discovered this app and it really have great inventory . Not only that, their customer service is excellent too. Highly recommend!

USASTAMPS
United States
Over 1 year using the app
KakaClo Technology Co., Ltd. replied October 23, 2023

We're thrilled to hear that you discovered our app and are impressed with our great inventory! Providing a wide range of options is important to us. We're also delighted that you had a positive experience with our customer service. Delivering excellent support is one of our top priorities. Thank you for recommending us, and we hope you continue to enjoy using our app!

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Edited September 26, 2023

My experience with Kakaclo drop shipping.
At the beginning I didn’t know how to work with them, but I persevered because the options they offer is What goes with my market.
First I was frustrated and started to ask questions and they kindly answered to me.
Next I was explained their model of work and I had to adjust my expectation on how the system is set up on their side and so far so good
I have had very little disappointment on not been able to fulfill 100% of my orders.
I think we should accept that it is normal to have a few misses in every business and this one is not the exception.
Lately their service has improved a lot and they are always very kind at doing their best to get my orders fulfilled.
I do recommend them they are a great company!
Nick is one of my contacts at Kakaclo and Nancy was in the past, they have been very responsive to all my requests and all the rest of the team is also very responsive
Thank you very much!

Chuzko Women Fashion
United States
Over 1 year using the app
KakaClo Technology Co., Ltd. replied October 9, 2023

It's fantastic to hear that you've had a transformative experience with KakaClo! Ensuring a wide product range and reliable shipping is at the heart of what we do. Your satisfaction is our reward. Thank you for being a valued partner, and we're here to support you every step of the way.

Thanks!
Timothy

June 18, 2023

Nancy was absolutely amazing! She provided all my answers and was quick to get back to me. She made this onboarding process super easy! I am super excited to begin offering KakaClo merchandise to my customers.

Star Galaxy Store
United Kingdom
Over 1 year using the app
KakaClo Technology Co., Ltd. replied October 19, 2023

Thank you for your wonderful feedback! We're thrilled that Nancy provided amazing support and promptly answered all your questions. We're glad that she made the onboarding process easy for you. We share your excitement in offering KakaClo merchandise to your customers. Thank you for choosing us, and we're here to support you along the way!