Reviews (418)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping app for its effective inventory and order management features, which enhance operational efficiency. Its user-friendly interface integrates smoothly with Shopify, and its exceptional customer service is frequently praised. The app's global dropshipping capabilities allow for international market expansion, while customization services help merchants offer unique products. Additionally, competitive pricing and a wide product selection contribute to profitability and customer attraction.

February 8, 2022

I have to say, this is the most amazing app I've used yet! I sell clothes over 9 years, and actually have 50+ suppliers on my list, but none of them can solve the problems for me like KakaClo, I love KakaClo, it saves a bunch of money and time for me, I love the styles, it's legit trending, and it can customize and dropship, the custom manager is also patient and nice!
Though it's new, it's really comprehensive and helpful, I think I will use it till my business stops. Highly recommended!!!

TIMEUP
China
3 months using the app
KakaClo Technology Co., Ltd. replied October 23, 2023

We're thrilled to hear that you find KakaClo to be the most amazing app you've used yet! Thank you for your kind words and for sharing your positive experience. We're glad to know that KakaClo has been able to solve problems for you that other suppliers couldn't. Saving you time and money is one of our main goals, and we're happy to hear that we've been able to achieve that for you.

It's great to hear that you love the styles we offer and find them to be trending. Our ability to customize and dropship is something we take pride in. We're also glad to hear that our custom manager has been patient and nice in assisting you.

Thank you for your high recommendation! We appreciate your support and look forward to serving you for as long as your business continues. If you have any more feedback or need further assistance, please don't hesitate to reach out.

September 25, 2022

Great app, good clothes and selections. Excellent customer service with quick responses. Winnie was quick to respond and supper helpful.

Mah_enterprise
United Kingdom
3 months using the app
KakaClo Technology Co., Ltd. replied October 23, 2023

Thank you for the kind words! We're glad you had a great experience with our app and customer service team.

February 19, 2024

I have had a good experience so far. I love how stylish their clothes are and customer service is always on point. I wish they made more life videos so that we know the quality we can expect our customers to receive. It would be nice to see more presence on social media.

Swift Shoppe
Pakistan
About 2 months using the app
KakaClo Technology Co., Ltd. replied March 12, 2024

Thank you for sharing your positive experience with KakaClo! We're glad to hear that you love the stylish clothes and that our customer service has been on point for you. We appreciate your feedback regarding the desire for more life videos showcasing the product quality. We understand the importance of transparency, and we'll take your suggestion into consideration to provide more visual representations of our products. We also appreciate your suggestion to increase our presence on social media, and we'll work on enhancing our engagement in that area. Thank you for your valuable input, and we're here to support your continued satisfaction with our services.

Edited October 22, 2022

very excellent customer service. Winnie was answering all my questions she's a great person thank you.

FZ Stores
United Kingdom
3 months using the app
KakaClo Technology Co., Ltd. replied October 23, 2023

Thank you for the kind words! We're glad you had a great experience with our app and customer service team.

August 31, 2023

As a newcomer to the world of e-commerce, I am still in the process of learning how to establish and run a successful online store. It's been a challenging journey, but thankfully, KakaClo has been a great help in lifting much of the weight off my shoulders and simplifying the drop-shipping process. What's more, their customer service team has been incredibly supportive and responsive, promptly addressing any concerns I've had.

orderfast.store
Pakistan
3 months using the app
KakaClo Technology Co., Ltd. replied October 19, 2023

We appreciate your feedback! Glad we could help simplify your e-commerce journey and provide excellent customer service. Thank you for choosing KakaClo!

February 24, 2024

I've been working with KakaClo for a while now, and I've noticed a mix of ups and downs. The selection they offer is pretty extensive, which is great for keeping my online store stocked with a variety of styles. However, I've encountered a few products that weren't up to the mark, which was disappointing, but I guess that's part of dealing with a wide range. Their US warehouse really does make a difference in shipping times, which my customers appreciate. I've had to reach out to customer service a few times, and while they're generally helpful, response times can vary. It's not perfect, but for the price and convenience, it's a solid option for my business needs.

Trendy Treasures
United States
About 2 months using the app
KakaClo Technology Co., Ltd. replied March 12, 2024

Thank you for sharing your experience with KakaClo. We appreciate your feedback and understand that there have been ups and downs. We're glad that our extensive selection has helped keep your online store stocked with a variety of styles, although we apologize for any products that didn't meet your expectations. We're pleased to hear that our US warehouse has made a difference in shipping times, and we appreciate your understanding regarding response times from customer service. We value your business and will continue to work on improving our services.

November 18, 2022

Winnie was amazing at helping me fulfill my first sale! The instructions were very clear and she was very kind!

Syndrome
Canada
2 months using the app
KakaClo Technology Co., Ltd. replied October 22, 2023

We're thrilled to hear that Winnie provided amazing assistance in fulfilling your first sale! Her clear instructions and kind demeanor made the process a smooth and pleasant experience. Thank you for sharing your positive feedback!

February 22, 2024

KakaClo has been an interesting journey for my dropshipping business. The platform itself is user-friendly, and I was able to get things rolling relatively quickly. The variety of items is a big plus, offering something for everyone, but I've found that some of the products could use a bit of a quality boost. The automatic dropshipping service is a real time-saver and minimizes hassle, which I really value. On the downside, there have been a couple of instances where orders didn't go as smoothly as I'd hoped, but customer service was there to help, albeit not instantly. Overall, it's a service that has its flaws but also brings a lot to the table for entrepreneurs like myself.

Xestify
United States
About 2 months using the app
KakaClo Technology Co., Ltd. replied March 12, 2024

Thank you for your amazing feedback! We're thrilled to hear that you're already impressed with KakaClo. We designed our platform to be user-friendly and efficient, so we're glad it's making dropshipping easy for you. Our 24/7 customer service is dedicated to providing top-notch support whenever you need it. We're delighted that our US warehouse's fast shipping has been a hit with your customers. Thank you for considering us a game-changer for your business. We're here to support your success every step of the way!

February 13, 2023

I absolutely love the clothes and items on this apps! Nancy were super helpful!!
I like this app. Thank you!

Shops24online
Pakistan
2 months using the app
KakaClo Technology Co., Ltd. replied October 22, 2023

We're delighted to hear that you appreciate the wonderful selection of clothing available. It's great to know that our customer service has been helpful and accommodating, always ready to assist you. We strive to continuously add new products to provide you with fresh options daily. Thank you for your positive feedback, and we're here to assist you whenever you need us!

June 14, 2023

I would like to thank Caroline for amazing customer support for helping with any question I had for getting ready to sell products. Thank you again.

GLOBAL HEALTH & IT SOLUTIONS
United States
2 months using the app
KakaClo Technology Co., Ltd. replied October 19, 2023

Thank you for your kind words! We're grateful to Caroline for providing amazing customer support and helping you with all your questions. We appreciate your gratitude.