Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping app for its wide variety of items and efficient automatic service. The responsive customer service, particularly representatives like Nancy, Nick, and Leo, is highly praised. The app offers a customization service for unique products and commendable after-sales service. It features 24/7 live customer support and quick shipping times, particularly from their Chinese warehouse. Regular inventory updates and partnerships with reliable suppliers ensure quality, affordability, and trendiness, despite occasional quality issues.

April 3, 2024

What I love about KakaClo is their no-nonsense interface. It's super easy to use whether I'm buying or selling. There's no complicated process to place an order or manage my store. It's just straightforward and simple, which I appreciate.

OrderFast
United States
About 21 hours using the app
KakaClo Technology Co., Ltd. replied April 10, 2024

We're delighted to hear that you find KakaClo's interface straightforward and user-friendly! Making the buying and selling process easy for our users is a top priority for us. We believe in simplicity and efficiency, ensuring that placing orders or managing your store is hassle-free and intuitive. Thank you for appreciating our no-nonsense approach—we're here to make your experience as smooth as possible!

February 7, 2024

At first I had some trouble figuring out how to set my pricing rules however the support agent Caroline was able to help me figure things out. She was very thorough and helpful in her responses, as well as replied in a timely manner. Thank you for your help!

Prints4wallz
Canada
2 days using the app
KakaClo Technology Co., Ltd. replied March 12, 2024

Thank you for your positive feedback! We're glad to hear that you're satisfied with our products, fast support, and find our platform great for starting your dropshipping business. We strive to provide good quality products and efficient support to help you succeed in your venture. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing us as your partner!

February 22, 2024

Since I started using KakaClo, I've noticed several benefits and a few drawbacks. The product range is impressive, and having items stocked in a US warehouse means faster delivery times, which my customers love. However, I've noticed that while there's a vast selection, the quality can be inconsistent. Some products are fantastic, while others don't meet the same standard. I do wish they offered more high-end options. Despite this, the convenience and efficiency of their dropshipping model have made operations smoother for my business. It's not without its issues, but KakaClo has overall been a good partner for my online store.

Oneways
United States
About 5 hours using the app
KakaClo Technology Co., Ltd. replied March 12, 2024

Thank you for sharing your experience with KakaClo. We appreciate your feedback and understand that there have been both benefits and drawbacks. We're glad that our impressive product range and US warehouse have provided faster delivery times that your customers appreciate. However, we apologize for any inconsistencies in product quality and understand your desire for more high-end options. We're constantly working to improve our offerings. We're pleased to hear that our dropshipping model has brought convenience and efficiency to your operations. We value your partnership and will continue to work on enhancing your experience. Thank you for considering us a good partner for your online store.

December 28, 2023

I thoroughly enjoyed my conversation with Nick as he provided prompt responses and efficiently addressed my concerns. The app for my store has been incredibly user-friendly, and I genuinely appreciate its simplicity. I enthusiastically recommend this app for anyone looking to enhance their Shopify store.

Smart shopping zone
United States
2 months using the app
KakaClo Technology Co., Ltd. replied January 10, 2024

We're thrilled to hear that you had a great conversation with Nick, finding his responses prompt and your concerns efficiently addressed. We're glad our app has been incredibly user-friendly for your store, and we appreciate your enthusiasm in recommending it to others looking to enhance their Shopify stores. Thank you for your support and recommendation!

February 12, 2024

Amazing app, very useful for dropshippers, Customer support always available to help even during weekends. fast shipping, cheap price.Highly Recommend!

Black Horse Shilajit
United Kingdom
2 days using the app
KakaClo Technology Co., Ltd. replied March 12, 2024

Thank you for your fantastic review! We're thrilled to hear that you find our app amazing and useful for your dropshipping needs. We take pride in providing excellent customer support and ensuring assistance is available even during weekends. Fast shipping and affordable prices are key aspects of our service, and we're glad they have met your expectations. We appreciate your recommendation and value your partnership. If you have any further questions or need assistance, please feel free to reach out. We're here to support your success!

March 14, 2024

The simplicity of KakaClo's platform is a breath of fresh air. From listing products to processing orders, everything is straightforward, which saves me a lot of time and hassle.

swiftmart
United States
3 days using the app
KakaClo Technology Co., Ltd. replied March 29, 2024

Thank you for your feedback! We're glad to hear that you find KakaClo's platform to be simple and user-friendly. We strive to provide a streamlined experience for our sellers, from listing products to processing orders. Saving you time and reducing hassle is one of our key goals. We appreciate your support, and we'll continue to enhance our platform to make it even more efficient for you. If you have any suggestions or further feedback, please feel free to share. Thank you for choosing KakaClo as your e-commerce platform of choice!

April 16, 2024

KakaClo's after-sales service is truly commendable! Whenever I've encountered any issues, whether it's related to product quality, logistics, or sizing problems, KakaClo has been quick to respond and provide appropriate compensation. Unlike other platforms where resolving issues can feel like pulling teeth, KakaClo's straightforward approach to addressing customer concerns has left me impressed and reassured. Knowing that they prioritize customer satisfaction in such a proactive manner makes me feel confident in continuing my partnership with them.

See Store
Pakistan
1 day using the app
March 30, 2024

KakaClo's exceptional customer service truly sets them apart! Unlike other platforms where negotiations drag on without resolution, KakaClo promptly compensates for any issues caused by them. Despite occasional discrepancies in size or color, their swift response ensures customer satisfaction.

No More Hangover
United States
2 days using the app
KakaClo Technology Co., Ltd. replied April 10, 2024

Thank you for your kind words! At KakaClo, we take pride in our exceptional customer service. We promptly compensate for any issues caused by us, unlike platforms where negotiations can be prolonged. While occasional discrepancies may occur, our swift response ensures customer satisfaction. Your feedback is greatly appreciated.

April 3, 2024

KakaClo's got your back when things go haywire. Their after-sales service? Top-notch. Whenever I hit a snag – late deliveries, wonky products – they swoop in like superheroes. Quick, efficient, and no fuss. It's like having a trusty sidekick in the e-commerce jungle. With KakaClo, you know you're covered.

Maxima Clothing
United States
1 day using the app
KakaClo Technology Co., Ltd. replied April 10, 2024

We're thrilled to be your trusty sidekick in the e-commerce jungle! Thank you for recognizing KakaClo's commitment to top-notch after-sales service. We're dedicated to swooping in like superheroes whenever you hit a snag, ensuring quick, efficient, and fuss-free resolutions. Your trust means everything to us, and we're always here to ensure you're covered. Let's conquer the e-commerce jungle together with KakaClo by your side!

February 20, 2024

Nancy was wonderful in promptly replying to my emails. Her customer service was wonderful and she answered all of my questions within an hour through email! KakaClo definitely has excellent customer service!

Providea
Pakistan
2 days using the app
KakaClo Technology Co., Ltd. replied March 12, 2024

Thank you for your kind words! We're thrilled to hear that Nancy provided you with prompt and excellent customer service. We strive to ensure that our team responds to inquiries promptly and addresses all questions thoroughly. We're glad that Nancy was able to assist you and deliver a positive experience. We appreciate your feedback and value your satisfaction with our customer service. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!