Kakaclo ‑Clothing Dropshipping

Kakaclo ‑Clothing Dropshipping

Price: Free
Rating (4.6)
Reviews

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

January 25, 2022

Languages

English

Works with

Tik-Tok, Instagram, Facebook

Clothing B2B marketplace. Sourcing products from verified China & US suppliers.

KakaClo provides professional dropshipping and a customization service with its own factory and integrated supply chain. We have everything you need to build a growing business.

KakaClo provides professional dropshipping and a customization service with its own factory and integrated supply chain. We have everything you need to build a growing business. more
  • US Warehouse: Keep inventory on hand in the US, ready to ship out to customers!
  • Hassle Free: Automatically place dropshipping orders and provide tracking info.
  • Various Styles: Over 1,000,000 SKUs are available and updated on a daily basis.

Dropshipping features

  • Products you can sell: Clothing and accessories
  • Sourcing locations: China, United States

233 reviews

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping app for its wide variety of items, automatic services, and customization options. They value its partnerships with high-quality suppliers, which improve profit margins. The 24/7 customer service and efficient after-sales service are also praised. Merchants enjoy the frequently updated New Arrival section and the quicker than expected shipping times from China to the US. The app is also appreciated for being free.

May 4, 2024

If I could give 0 stars I would. Very slow shipping and even slower processing time! Our customers kept asking for a refund when they delayed our orders for over a month. As a small business that just opened it's really hard to build a brand reputation. Kakaclo's shipping time is super slow. I had read several quality-related reviews before choosing to start dropshipping with them. But their quality is horrible. We had so many consecutive returns due to quality issues. All their product has thread sticking out of them (unfinished). Our customers received torn items and see-through fabric. This has greatly hurt our business's reputation. As a new business, you strive for quality over anything. Kakaclo does not provide anything, neither quality nor prompt shipping. We are very disappointed!

Cotton Candy
Canada
5 months using the app
KakaClo Technology Co., Ltd. replied May 9, 2024

Dear Cotton Candy,

I'm sorry to hear about your negative experience with our service. Your feedback is extremely valuable to us as we strive to improve our operations and customer satisfaction. We sincerely apologize for the delays in shipping and processing times, as well as the quality issues with the products you received. This is certainly not the level of service we aim to provide.

We understand the importance of building a strong brand reputation, especially for a new business like yours. Rest assured, we take these concerns seriously and are actively working to address them with our shipping and quality control processes. We appreciate your patience and understanding as we work to make things right.

We provide premium products with higher quality and faster processing time: https://www.kakaclo.com/content/album/premium
Also we have express products can be shipped within 24 hours: https://www.kakaclo.com/content/album/kakaclo-express-delivery

We apologize for the slower shipping times in April. There was continuous rainfall in our nearby cities throughout the month, with several days experiencing heavy downpours, which resulted in delays in shipping. If you would like faster delivery, we recommend opting for expedited shipping (currently available for the United States and Australia).

Please reach out to our customer support team so we can assist you further with any refunds or replacements needed for the affected orders. Your satisfaction is our top priority, and we are committed to resolving this situation to your satisfaction. Thank you for bringing these issues to our attention.

KakaClo support team
support@kakaclo.com

March 21, 2024

While there may be some variability in the quality of products offered through KakaClo's dropshipping service, their partnership with high-quality suppliers ensures that I'm always getting the best value for my money. This has been particularly evident in the improved profit margins I've experienced since switching to KakaClo. Despite the occasional quality issue, the overall cost performance of their products remains unmatched, making it a worthwhile investment for my business. With KakaClo, I can confidently offer my customers high-quality products at competitive prices, ultimately driving increased sales and profitability.

New Way
United Kingdom
About 2 months using the app
KakaClo Technology Co., Ltd. replied March 29, 2024

Thank you for sharing your experience with KakaClo's dropshipping service. We appreciate your understanding of the variability in product quality and are glad to hear that our partnership with high-quality suppliers ensures you always receive the best value for your money. We understand that occasional quality issues can arise, and we apologize for any inconvenience caused. However, we're pleased that the overall cost performance of our products remains unmatched, contributing to improved profit margins for your business. Offering your customers high-quality products at competitive prices is indeed a worthwhile investment that can drive increased sales and profitability. Thank you for choosing KakaClo as your partner, and we're committed to continuously enhancing our product offerings and addressing any quality concerns.

April 15, 2024

Very disappointed with their service. Most of the time your oder been delay or missing. Very hard to get someone for help. You have to watch all the time if your oder has been shipped or fulfilled. I wouldn’t recommend to anyone. It’s a big headache experience.

Night Strings
Australia
Over 1 year using the app
KakaClo Technology Co., Ltd. replied April 17, 2024

Dear Night Strings,

Thank you for your feedback. We understand that you have had some concerns regarding our service, and we sincerely apologize for any inconvenience caused. We have thoroughly reviewed your account and the details of your orders.

Upon investigation, we found that all 4 of your orders in 2024 were shipped within the specified time frame. However, we acknowledge that one of the packages was unfortunately lost during transit. We want to assure you that we took immediate action to rectify the situation by arranging a replacement for you.

Please keep in mind that when you selected standard shipping, it does entail a slightly longer transit time. We understand that tracking information not updating can be frustrating. As soon as we were made aware of the issue, we proactively contacted the shipping carrier and the United States Postal Service to expedite the retrieval of your package. We are pleased to inform you that the package has now arrived in the United States, cleared customs, and the tracking information has been updated. The USPS will commence delivery of your package this week.

Regarding customer support, we want to clarify that we responded to your messages via WhatsApp, live chat, and email within 24 hours of receiving them. We strive to provide timely assistance, and we apologize if there were any delays or inconvenience during our communication. We want to assure you that we are committed to resolving any issues and providing the necessary support.

We kindly request you to reconsider your negative feedback based on the measures we have taken to address your concerns. If you have any further questions or require further assistance, please do not hesitate to contact us promptly at support@kakaclo.com. We truly value your satisfaction and are here to help. Thank you for your understanding.

KakaClo support team

About this app

Launched

January 25, 2022

Languages

English

Works with

Tik-Tok, Instagram, Facebook

Built by KakaClo Technology Co., Ltd.

About KakaClo Technology Co., Ltd.

4.6 average rating

2 years building apps for the Shopify App Store

19H Maxgrand Plaza, No.3 Tai Yau Street, San Po Kong, Kowloon Hong Kong, 香港, GD, 999077, CN

Support

Send a message

support@kakaclo.com

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