Order Automator , 77 reseñas
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It's great when it works but every few months all the auto-fulfilment rules stop working and I have to delete them and reassign from scratch. It's fairly easy to do but a major hassle when we get free ticket "products" coming through every 2-3 minutes and I suddenly have hundreds to manually click fulfil on on the order page because the automater stops working on a product it'sbeen working perfectly on for weeks.
Changed the rating to 4 due to the app team reaching out. When the issue next arise I will contact them and see if the issues can be sorted.
Hi there, happy to help you out. To share some facts, the rules never stop working, and the rules never change. Order Automator works 100% of the time, if a rule does not trigger it means the data in your Shopify order did not match at the time the order was processed.
Your challenge is likely due to a configuration in your store, a change in data, or another app interacting with the order. Just give us a shout we'd be happy to help you identify the problem. We can analyze your situation and identify what needs to change pretty quickly.
Even if it's something that requires a customization, our app has the flexibility to do this.
Hope to hear from you soon, just contact us we can help you quickly.
App is working great and the developer even made a custom change for us free of charge. Very happy over all.
Thank you! Happy to make the customization for you. 👍
Great app that fills all our needs to automate our ordering process. Frances has been great with helping us with some custom requests as well. Recommend both the app and the team behind. Best customer service among the apps that we use for our store.
Thanks for calling us the best customer service among the apps you use, that's awesome! Happy to help you out with the custom requests, we appreciate you.
The app is working well for what we need. The customer experience is above and beyond. Very responsive and quick to help!
We are happy to help and try our best, thank you!
From the outset, I've had an incredibly positive experience with the Order Automator App. What truly stands out is the team behind the application. They are nothing short of phenomenal. Their proactive attitude, combined with a unique blend of expertise and dedication, has resulted in a stellar customer service experience.
One of the key features that elevated my experience was their capability to create and implement custom functionalities based on my business's unique requirements. This wasn't just a cookie-cutter service; they made sure to tailor their solutions to perfectly fit our needs, all within a surprisingly swift timeframe.
Happy to build that for you, thanks so much for sharing your experience, and for the good words about our team. We appreciate you!
Joe and his team have been amazing in helping us out with our fulfillment and tagging automations. We had a complex scenario where we needed to customize some of the logic. Joe and his team were able to deliver what we needed in quick fashion! I can't recommend this app and the support more.
Thank you so much! We appreciate you and the opportunity to implement the customization.
Frances, Joe, and the team have been great.
They worked with me on a custom solution that has been working great ever since.
Solid team and a great app!
Thank you for the positive comments, nice to hear the custom solution is working great for you. 🙂
The Automator APP Team is by far the best app team that we have worked with from the Shopify APP store. They customized the application for our use case and did so quickly and professionally. If your looking for auto-tagging and auto-fulfillment app to optimize your Shopify stores, then look no further this is the one you need
The best app team haha wow thank you so much! We appreciate you!
Absolutely amazing support. The app worked great as it was but I needed an extra feature. I asked support if the feature was included and I just overlooked it. It wasn't, but they were determined to customize the app and add the feature. It is now a new feature for the app itself. Could not recommend this app more and have tons of confidence that they have my back moving forward.
Thank you so much! We love getting new feature requests and helping people with new automations 😃
Great app! We had been using a different one for years, but it was not maintained and eventually stopped working. We are using it for notification of a customer's first order and for notifications about certain other kinds of orders that require special attention. Support crew is very helpful! Can't go wrong. 8-)
Thanks, glad we could help! We're always updating + adding new features and love providing solutions for our community, you can always count on Order Automator. ✊