Order Automator , 78 recenzji

Ogólna ocena
5
Liczba recenzji z daną oceną
  • 99% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 0% ocen to oceny z 1 gwiazdkami
Edytowano 3 październik 2023

It's great when it works but every few months all the auto-fulfilment rules stop working and I have to delete them and reassign from scratch. It's fairly easy to do but a major hassle when we get free ticket "products" coming through every 2-3 minutes and I suddenly have hundreds to manually click fulfil on on the order page because the automater stops working on a product it'sbeen working perfectly on for weeks.

Changed the rating to 4 due to the app team reaching out. When the issue next arise I will contact them and see if the issues can be sorted.

Manchester Museum
Wielka Brytania
7 miesięcy korzystania z aplikacji
Automator Apps odpowiedział(a) 2 październik 2023

Hi there, happy to help you out. To share some facts, the rules never stop working, and the rules never change. Order Automator works 100% of the time, if a rule does not trigger it means the data in your Shopify order did not match at the time the order was processed.

Your challenge is likely due to a configuration in your store, a change in data, or another app interacting with the order. Just give us a shout we'd be happy to help you identify the problem. We can analyze your situation and identify what needs to change pretty quickly.

Even if it's something that requires a customization, our app has the flexibility to do this.

Hope to hear from you soon, just contact us we can help you quickly.