Order Automator

Order Automator

評論 (96)

整體評分
4.7
各級評分數量
  • 97% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2025年5月16日

We've been using this app to automatically add a free printed guide to every first-time order — and the results have been incredible. The guide not only adds value for our customers, but also allows us to upsell our other products in a natural, non-intrusive way.

Since implementing it, we've seen a 10% increase in retention rate, which speaks for itself.

Highly recommended if you're looking for a simple but powerful way to boost customer lifetime value!

Majescats
賽普勒斯
使用應用程式 9個月
Automator Apps 已回覆 2025年5月18日

Great idea on the free guide add-on, cool to hear about the increase in stats and our app helping you with that. Thanks for sharing!

2025年7月3日

The Order Automator app has transformed the way we manage our order fulfillment process! The ability to automatically send order confirmation orders to vendors - especially being able to specify to only include products in an order to the vendor it is assigned to. Their support team is also incredibly friendly, responsive, and lovely to work with. I'd highly recommend this app to anyone!

TryDoobie Hemp
美國
使用應用程式 2個月
Automator Apps 已回覆 2025年7月5日

What a glowing review thank you so much for sharing! We love hearing that the app has helped y'all out, and with lovely interactions :)

2025年7月7日

We use the app it to send orders to our suppliers. About a year ago I submitted a request and asked if it is possible to add PDF files to the e-mail to our suppliers. This was not possible but the developers went to work and made it possible.

I want to especially thank Joe and the rest of the team for all the work you did to cater to my needs.

The app is very straightforward and easy to configure. Definitely to be recommended!

Silk Heaven - NL
荷蘭
使用應用程式 大約1個月
Automator Apps 已回覆 2025年7月9日

It's so heart warming to see this kind of community interaction. You made a feature request, it was a good idea, we added it to the project list and made it happen.

Usually we can make this type of request happen sooner, took a bit longer but thanks for being patient. We appreciate you! 🙂

2025年4月12日

I've been using this plugin for some very basic functions, however, I am pleased with how responsive and professional the support and development teams are.

I needed a custom function to automatically cancel old orders, and they provided me with it fairly quickly and were eager to receive my feedback and make any needed adjustments.

Keep up the good work! I wish your project to prosper.

SanareLab
英國
使用應用程式 17天
Automator Apps 已回覆 2025年4月14日

Happy to make that customization for you, thanks for giving us the opportunity to provide solutions for you. We appreciate you!

2025年7月7日

The App doesn't work to reroute orders to different locations in my store as my Apps auto fulfil orders :(

"Unfortunately, Order Automator does not communicate with other apps, so if another app is handling fulfilment, our app won’t be able to override or prevent it from fulfilling orders"

DEAD POSH
英國
使用應用程式 2個月
Automator Apps 已回覆 2025年7月9日

It's impossible for any app to do what you're asking. Logically, Shopify does not allow 1 app to control another app's actions. We cannot intercept another app's actions to your store, nor would it be ethical to try and do so.

The does reroute orders to different locations, it just cannot stop your other apps from fulfilling orders. If you think about it logically, it makes perfect sense that 1 app wouldn't be able to block actions of other apps.

2025年5月19日

Support is wishy-washy and gives you the run-around instead of trying to directly help you. They stated we could hop on a call and after multiple requests to schedule one, it wasn't addressed. Ultimately they couldn't provide the setup help I needed and I will find a different solution.

CoalitionNutrition
美國
使用應用程式 4天
Automator Apps 已回覆 2025年5月21日

We tried our best to help with your unique situation + offered a call multiple times.

You were asking for help about integrating with a different app (a shipping app), we gave you advice based on what has worked for other users with similar intentions.

Support answered all questions promptly within standard business hours, was polite and gave the best answers based on your input. Order Automator was functioning 100% correctly.

We offered a phone call with our lead developer + gave you a direct solution that has worked for other users with similar integrations. The problem, as we can see in the support thread, is that a different app that was handling your fulfillment was not doing what you want. We cannot access nor control what other apps do.

I'm sorry you feel frustrated, I wish you would have accepted the developer meeting offer so we could help you solve your problem together.

I hope you're able to find a solution for your problem.

2025年4月4日

Absolutely best app to make processing orders easier and more efficient. A must have program if you email or manually enter PO's - Even if just some orders.

Can't wait to explore more of the capabilities.

Support has been amazing. Super responsive and accurately helpful.

DirectSinks
美國
使用應用程式 16天
Automator Apps 已回覆 2025年4月7日

Love your enthusiasm about exploring more capabilities, this is one reason why we're always adding new functionality. Thanks for your kind words and sharing your experience. 🙂

2025年2月21日

Great app plus great support. We use this app to route orders to Amazon but there is so much more it can do. Do you ship from multiple locations? It can help there. Problem customers? Send them to a black list!

Ocha & Co.
日本
使用應用程式 8個月
Automator Apps 已回覆 2025年2月23日

Thanks for sharing how you use the app, those are useful tips. 🙂

2025年2月7日

Excellent plugin with a lot of uses cases.

I have used it for several different notifications in my business:
-notify manual dropship vendor when an order is placed so they can fulfill (it uploads tracking info back to Shopify too)
-alert us when someone who has issued a chargeback in the past places another order so we can deal with it
-alert us when someone uses a PO Box so we can ensure the weight of the order is within USPS parameters
-auto cancel high fraud flagged orders

Customer service has been ultra responsive 100% of the time.

Nothing at all bad to say about this plugin, it is WELL worth the small price.

Mineral Buffet by Little Avalon Farm
美國
使用應用程式 大約1年
Automator Apps 已回覆 2025年2月9日

Great ideas thanks for sharing how you use the app, really cool!

2025年2月17日

The order automator app has had some of the best support of any app we have ever used. Everything is extremely customizable and easy to use! Would definitely recommend to any users who need to tag orders!

Brilliance in Diamonds
美國
使用應用程式 4個月
Automator Apps 已回覆 2025年2月18日

Thanks for the amazing compliment! 🤩