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Very useful app. helps improve conversion rate. Matt from the customer service is friendly and professional
Thanks for providing feedback, and I'm glad to hear that you're happy with the service. If you should need anything further in future, please don't hesitate to reach out.
Fantastic app. Looks great and lots of options to tailor the app to your needs. Customer support quick to respond and solve the issue instantly. Can't recommend enough!
I've been using this app for just over a year now and it's been really helpful making sure our customers know when their order will be dispatched. We can also quickly change a certain day if we are unable to post etc.
Great customization features with lots of options, most we don't use yet such setting a timer to pre-order a product. We will probably look at the other features when they are needed in the future.
Customer service is great and very helpful. Overall a great experience and fairly simple to set up after you work out how things link (can be a bit confusing at first, but worth the trouble)
Thank you for taking the time to share your thoughts about the Order Deadline app. It's great to hear how happy you are with it and that it's performing well for you.
We're looking forward to the launch of some new features soon which will make the app even better.
Thanks again and take care.
Really great App and excellent support for customization from Mat and the team. Fast response time and a useful App, that is a great addition to our product page.
This does exactly what it says on the tin, which is a big help for my site, and the customer service I got on signing up was amazing. I had set it up wrongly and without prompting they had had a look at it and came back to me with a clear recommendation on how to fix the issue. V impressed!
The app is already pretty fantastic as is without any customization. We saw immediate increases in conversion after installation and have now been using Order Deadline for a couple of months.
Just today we had encountered an issue and contacted Order Deadline support for the first time. Usually when reaching out to shopify app developers, it can take quite some time to get a response. Mat responded right away and solved our problem after exchanging a couple of e-mails.
Could not recommend Order Deadline enough!
Incredible app for helping set the correct expectations for customers with delivery times, while also adding urgency. Their customer support is also incredibly helpful, going above and beyond to help with issues even when it wasn't directly caused by the app, and ended up being more to do with what our theme developer did.
Thank you so much for your positive feedback, and you're very welcome for the help you received. I'm glad your theme issue was resolved. Take care.
I can see why this app has only 5 stars. Very nice and many options, particularly like the cart feature. This has really helped us and we were constantly trying to improve how customers see when they get their products, or when they are dispatched. It was also useful to us as we have different products with different lead times. Eg Product A is dispatched the same day when ordered before 1pm. and product B is dispatched the same day when ordered before 12. All this is possible with this app. Top work guys and look forward to any enhancements in the future. Thanks
The app is easy to use and dependable. The only issue is not with the app so much as customers not reading well. We countdown to the day it will SHIP. Customers are constantly reading the word ship as the word delivered (and complain when their package does not arrive the next day). Order Deadline allows all caps and also a second line for further explaining (and that helps a bit). Maybe offering colors would be a nice addition. We would like to make the word SHIPPED red so it really stands out. Great app. and totally worth it!
Awesome app! Order Deadline increased our conversion rate immediately and cut down on customer service time advising customers when they would receive their orders. The "Locations" feature is a superb addition. Easy to set up, excellent and fast support! Highly recommend!