Order Deadline , 리뷰 138개

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2018년 7월 31일

App didn't work in my store at all. I did not'override' any products or collections. The placement was active and still nothing. No video tutorials.

The Banger Store
미국
앱 사용 기간 8분
답글 Evil Egg Software Limited개 2019년 3월 1일

Thank you for your feedback and I'm sorry to hear you had trouble getting the app to work.

When I checked the logs I could see that you hadn't activated a trial, monthly subscription or annual licence. We display a note next to the "active" checkbox which states this, but I appreciate that in this case it wasn't clear enough. Unfortunately I was unable to get any response to my emails when I sent advice back in July 2018.

Due to your feedback we have taken action to make this much clearer, by adding an "action required!" alert within the admin.

Thanks once again for the feedback, and I hope you'll consider trying the app again. Of course if you'd like assistance please don't hesitate to contact support directly from within the app's admin.

Mat

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