Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Rezensionen (786)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 90 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
28. November 2024

I’ve been using this app for a few years now and it’s perfect for my made-to-order business. Tech support are super fast for any emergencies

Marshmallow Club
Australien
Etwa 5 jahre mit der App
Identixweb Limited hat geantwortet 3. Dezember 2024

Thank you for your loyal support! We're thrilled to hear that the app has been perfect for your made-to-order business.
It's great to know our tech support team has been quick and helpful whenever you need assistance. We're here anytime you need us!

24. Oktober 2024

The support for this product works wonderfully. All my requests were fulfilled as quickly and accurately as possible. I'm glad they know exactly how their program works and how to adapt it to your website instantly. 5 stars. The best

Cherry Blossom | Flowers Delivery in LA
Vereinigte Staaten
Mehr als ein jahr mit der App
Identixweb Limited hat geantwortet 11. November 2024

Thank you for the amazing review! 🌟
We're thrilled to hear that our support team could meet your needs quickly and accurately.
It's wonderful to know that our app has seamlessly integrated with your website.
If you ever need further assistance, we're always here to help.
Thanks again for choosing us!

29. Oktober 2024

For our Meal Prep Delivery business with very specific and detailed needs regarding delivery locations, cut-off time and so on, this app is working wonders.
Their support ist fast, and helpfull when it come to explain all the various possibilities you can basically anything that you can imagine can be done. time slots, limit slots, areas, enable disable certain delivery methods independent for different locations and many more.
There is only one tiny feature that we miss for a 6 Star rating: Global Blackout dates for holidays in one place for all locations.
Thank you stellar, for reaching for the (6th) stars for us ;)

David`s Fitnessfood
Schweiz
5 monate mit der App
Identixweb Limited hat geantwortet 11. November 2024

Thank you so much for the fantastic review! 🌟 We're thrilled to hear that our app meets the unique needs of your Meal Prep Delivery business and that you're finding the flexibility useful for managing delivery options and time slots. Our support team is always here to help you explore all the possibilities.
Thanks for reaching for the stars with us! 🌠

16. September 2024

I am so excited to use this app. I've been looking for one that was easy for me to use but also a great experience for my customers. I had a little problem setting it up because I didn't know what I was doing but support is amazing. Very kind and patient which is important as a business owner. If you are looking for a great app, this is it.

Weirdoughs
Vereinigte Staaten
Etwa 2 monate mit der App
Identixweb Limited hat geantwortet 23. September 2024

Thank you for your wonderful feedback! We're thrilled to hear you're enjoying the app and found our support helpful. If you have any more questions, we're here for you!

8. November 2024

This app has been a tremendous addition to my shopify store allowing me to enable local delivery date & time pick feature. The support is very helpful too. Recommended!

Nutbit Choco
Indien
3 monate mit der App
Identixweb Limited hat geantwortet 11. November 2024

Thank you for the great review! We're delighted to hear that our app has been a valuable addition to your store and that you're enjoying the local delivery date and time pick features. Our support team is always here to help, so don't hesitate to reach out. Thanks for recommending us! 😊

11. September 2024

I just needed an app that would allow us to provide a list of our stores as an option for in-store pickup. We aren't using Shopify POS and we aren't tracking inventory at our physical locations. If we sell something online that we don't have in our stores, we dropship from our distributor. We offer free in-store pickup to get the customers in to our store for upsell opportunities. This app doesn't have a limit on # of locations (we're currently at 68) and handles the in-store pickup feature exactly how we want to use it. I had one question during setup that I couldn't figure out myself, and got an email response within 24 hours with step by step instructions + screenshots.

Bowling World
Vereinigte Staaten
7 tage mit der App
Identixweb Limited hat geantwortet 16. September 2024

Thank you for your detailed review! We're glad our app meets your needs for in-store pickup and supports your extensive number of locations.
It’s great to hear that the setup support was helpful with clear instructions and screenshots.
If you have any more questions or need further assistance, don’t hesitate to reach out!

5. Oktober 2024

No tienen en cuenta a los pequeños comercios. Instalé la app para probar pero no la usé. desinstalé la app pero olvidé dejar de suscribirme y me han cobrado la subscripción.

he contactado con el servicio y no me quieren devolver el dinero. Me parece bastante mal que no quieran devolver el dinero, sobretodo sabiendo que jamás usé sus servicios.

soleilu
Spanien
19 tage mit der App
Identixweb Limited hat geantwortet 7. Oktober 2024

Hello there,

➝ Please note that our charges are not based on the size of your business, but rather on the number of days the app was actively installed on your store. According to our records, the app was installed for a total of 17 days, including a 14-day free trial. As such, you were billed for the remaining days after the trial period.

➝ Additionally, we noticed that the app was reinstalled for two days, from October 4th to 5th, which we interpret as an indication that you intended to continue using the app during that time.

➝ In accordance with our policy, we are unable to issue a refund for the charges incurred.

➝ We appreciate your feedback and thank you for using our app. Should you have any further questions or concerns, feel free to reach out.

30. September 2024

Very clear and effecient App. Their support is amazing!

Boucherie Emsalem
Frankreich
10 monate mit der App
Identixweb Limited hat geantwortet 4. Oktober 2024

Thank you so much for your kind words! We're thrilled to hear that you find our app clear and efficient.
Our support team is always here to help, and we appreciate your recognition of their efforts. If you have any more feedback or need assistance, please don't hesitate to reach out!

13. September 2024

excellent app excellent support doing lots of customisation for me!!

Green Elf Trees
Vereinigtes Königreich
6 monate mit der App
Identixweb Limited hat geantwortet 16. September 2024

Thank you for your feedback! We're thrilled to hear you’re satisfied with both the app and the support, especially with the customizations. If you need anything else, just let us know!

6. September 2024

Manoj was very helpful and sorted the problem quickly and efficiantly

Boughton Firewood
Vereinigtes Königreich
Etwa 5 jahre mit der App
Identixweb Limited hat geantwortet 16. September 2024

Thank you for your review! We’re glad Manoj was able to help quickly and efficiently.
Don’t hesitate to get in touch in the future if you need any assistance.