Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reseñas (779)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
24 de octubre de 2024

The support for this product works wonderfully. All my requests were fulfilled as quickly and accurately as possible. I'm glad they know exactly how their program works and how to adapt it to your website instantly. 5 stars. The best

Cherry Blossom | Flowers Delivery in LA
Estados Unidos
Más de 1 año usando la aplicación
29 de octubre de 2024

For our Meal Prep Delivery business with very specific and detailed needs regarding delivery locations, cut-off time and so on, this app is working wonders.
Their support ist fast, and helpfull when it come to explain all the various possibilities you can basically anything that you can imagine can be done. time slots, limit slots, areas, enable disable certain delivery methods independent for different locations and many more.
There is only one tiny feature that we miss for a 6 Star rating: Global Blackout dates for holidays in one place for all locations.
Thank you stellar, for reaching for the (6th) stars for us ;)

David`s Fitnessfood
Suiza
5 meses usando la aplicación
11 de septiembre de 2024

I just needed an app that would allow us to provide a list of our stores as an option for in-store pickup. We aren't using Shopify POS and we aren't tracking inventory at our physical locations. If we sell something online that we don't have in our stores, we dropship from our distributor. We offer free in-store pickup to get the customers in to our store for upsell opportunities. This app doesn't have a limit on # of locations (we're currently at 68) and handles the in-store pickup feature exactly how we want to use it. I had one question during setup that I couldn't figure out myself, and got an email response within 24 hours with step by step instructions + screenshots.

Bowling World
Estados Unidos
7 días usando la aplicación
Identixweb Limited respondió 16 de septiembre de 2024

Thank you for your detailed review! We're glad our app meets your needs for in-store pickup and supports your extensive number of locations.
It’s great to hear that the setup support was helpful with clear instructions and screenshots.
If you have any more questions or need further assistance, don’t hesitate to reach out!

16 de septiembre de 2024

I am so excited to use this app. I've been looking for one that was easy for me to use but also a great experience for my customers. I had a little problem setting it up because I didn't know what I was doing but support is amazing. Very kind and patient which is important as a business owner. If you are looking for a great app, this is it.

Weirdoughs
Estados Unidos
5 días usando la aplicación
Identixweb Limited respondió 23 de septiembre de 2024

Thank you for your wonderful feedback! We're thrilled to hear you're enjoying the app and found our support helpful. If you have any more questions, we're here for you!

6 de septiembre de 2024

Manoj was very helpful and sorted the problem quickly and efficiantly

Boughton Firewood
Reino Unido
Alrededor de 5 años usando la aplicación
Identixweb Limited respondió 16 de septiembre de 2024

Thank you for your review! We’re glad Manoj was able to help quickly and efficiently.
Don’t hesitate to get in touch in the future if you need any assistance.

13 de septiembre de 2024

excellent app excellent support doing lots of customisation for me!!

Green Elf Trees
Reino Unido
6 meses usando la aplicación
Identixweb Limited respondió 16 de septiembre de 2024

Thank you for your feedback! We're thrilled to hear you’re satisfied with both the app and the support, especially with the customizations. If you need anything else, just let us know!

5 de octubre de 2024

No tienen en cuenta a los pequeños comercios. Instalé la app para probar pero no la usé. desinstalé la app pero olvidé dejar de suscribirme y me han cobrado la subscripción.

he contactado con el servicio y no me quieren devolver el dinero. Me parece bastante mal que no quieran devolver el dinero, sobretodo sabiendo que jamás usé sus servicios.

soleilu
España
19 días usando la aplicación
Identixweb Limited respondió 7 de octubre de 2024

Hello there,

➝ Please note that our charges are not based on the size of your business, but rather on the number of days the app was actively installed on your store. According to our records, the app was installed for a total of 17 days, including a 14-day free trial. As such, you were billed for the remaining days after the trial period.

➝ Additionally, we noticed that the app was reinstalled for two days, from October 4th to 5th, which we interpret as an indication that you intended to continue using the app during that time.

➝ In accordance with our policy, we are unable to issue a refund for the charges incurred.

➝ We appreciate your feedback and thank you for using our app. Should you have any further questions or concerns, feel free to reach out.

30 de septiembre de 2024

Very clear and effecient App. Their support is amazing!

Boucherie Emsalem
Francia
10 meses usando la aplicación
Identixweb Limited respondió 4 de octubre de 2024

Thank you so much for your kind words! We're thrilled to hear that you find our app clear and efficient.
Our support team is always here to help, and we appreciate your recognition of their efforts. If you have any more feedback or need assistance, please don't hesitate to reach out!

23 de agosto de 2024

I'm just getting started setting up my shop and the customer service to date has been excellent, so helpful!

Skye Flowers
Irlanda
Alrededor de 2 meses usando la aplicación
Identixweb Limited respondió 27 de agosto de 2024

Thank you for your review! We're excited to hear that your setup experience has been positive so far and that our customer service has been helpful.
We're here to support you every step of the way as you get your shop up and running. If you need any further assistance, don't hesitate to reach out!

9 de septiembre de 2024

Awesome app! had everything we needed for our flower shop. They were very helpful with getting on a screen share to help us with the setup too!

Three Thirty Florals
Estados Unidos
3 días usando la aplicación
Identixweb Limited respondió 16 de septiembre de 2024

Thank you for your feedback! We’re thrilled to hear that the app has everything you need for your flower shop and that our team was able to assist you with the setup.
If you need any further help, feel free to reach out. We’re here to support you!