Calificación general
4,9
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
Fecha de modificación: 18 de agosto de 2023

They truly have an amazing custom service team. If I have any issues with my delivery date app I can reach out via email and they get back to me right away. They will also happily jump on a call with you but I have found that they can help me via email. They are very responsive and extremely helpful!

Floof Cotton Candy
Estados Unidos
11 meses usando la aplicación
Identixweb Limited respondió 2 de noviembre de 2022

Thank you so much for your feedback, Hannah!! 😍

20 de abril de 2023

Great support! We got a date for the set up of our store right on the next day.
The app helps a lot to arrange different date and time settings.

Naturly
Austria
10 meses usando la aplicación
Identixweb Limited respondió 20 de abril de 2023

Thank you 🙏🏻 so much Christoph for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

Fecha de modificación: 23 de octubre de 2020

Faced some issues as customers are able to bypass the required date and time picker, got it solved within 5minutes. Thank you for the prompt response and efficient support!
Strongly recommend!

pieceofcake.sg
Singapur
10 meses usando la aplicación
Identixweb Limited respondió 5 de abril de 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

Fecha de modificación: 21 de octubre de 2019

Very good application and unbeatable customer service. They solve any problem at the moment and they are very friendly. I recommend it to everyone.

Ketogourmet
España
10 meses usando la aplicación
Identixweb Limited respondió 5 de abril de 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

7 de marzo de 2019

We still continue to use this app for our store because this app is very helpful. In starting we had some issue but the technical support team was very prompt to answer and solve the issues.
Very satisfied with this app! Highly recommended........

Littleclosetsg
Singapur
10 meses usando la aplicación
Identixweb Limited respondió 5 de abril de 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

12 de abril de 2020

That app has lots of easy features to configure and saved my lots of time to manage the delivery. The support person is really nice in response and do the job well.

Buttercream DC
Estados Unidos
10 meses usando la aplicación
Identixweb Limited respondió 5 de abril de 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

22 de abril de 2021

Very helpful and quick support and problem solving. You can't contact developer easily from web live chat.

GELESNAMO.LT
Lituania
10 meses usando la aplicación
Identixweb Limited respondió 22 de abril de 2021

Thank you very much for your valuable feedback! We really appreciate you taking the time out to share your experience with us.

Fecha de modificación: 15 de noviembre de 2021

Very great support with live chat, the respond rate is quick. And the UI is clear and easy to learn too.

PETIPOM
RAE de Hong Kong (China)
10 meses usando la aplicación
Identixweb Limited respondió 2 de abril de 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

27 de julio de 2020

Works like a charm! Support team is also very responsive and accommodating when it comes to requests.

vietnameseathome.com.au
Australia
10 meses usando la aplicación
Identixweb Limited respondió 2 de abril de 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

7 de noviembre de 2021

just started with the app, seems great so far, but surely a big shout out to the great customer support - Chandni has been super fast and patient to solve our problems!

dogsday.dog
RAE de Hong Kong (China)
10 meses usando la aplicación
Identixweb Limited respondió 8 de noviembre de 2021

Thank you so much for your review, my friend! We are always here to help you with your queries... 🤗

Happy Scheduling! ✌