Reseñas (738)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
5 de julio de 2022

The support team was really helpful in getting me set up and took some time to show me features I hadn't even asked about.

Meridian Farm Market
Canadá
19 días usando la aplicación
Identixweb Limited respondió 6 de julio de 2022

Thank you so much for your feedback!! 😍😍😍
We have excellent support members who help you with setting up the app with the best features that suit your business...
Feel free to reach out to us anytime you need help regarding setting up the app🤗

13 de junio de 2020

quite easy to use! and good technical support. save a lot of time for our employees to process all the orders.

Shi Jian Hot Pot
Singapur
19 días usando la aplicación
Identixweb Limited respondió 5 de abril de 2021

Thank you for your valuable feedback!

14 de abril de 2020

I used this app to help customers to choose the delivery date.
Technical support works ok.
I used this app to help customers to choose the delivery date.
Technical support works ok.

PRADO MERCEARIA
Portugal
Alrededor de 1 año usando la aplicación
Identixweb Limited respondió 5 de abril de 2021

Thank you for your valuable feedback.

31 de agosto de 2018

Good job, and support center is also good

Mspictures
Sudáfrica
18 días usando la aplicación
Identixweb Limited respondió 5 de abril de 2021

Thank you for your valuable feedback.

15 de julio de 2019

Fantastic app! working as per we want. The support team is very quick in response and fixing the request. I had one customization request for this app and went to the support team for it. They had looked into it very quickly and did the work very fast.

Misfits Box
Canadá
18 días usando la aplicación
Identixweb Limited respondió 5 de abril de 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

10 de junio de 2020

Really helpful app. Customer support was fast and was able to solve my issues right away within minutes.

Buttery and Co
Filipinas
18 días usando la aplicación
Identixweb Limited respondió 5 de abril de 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

16 de enero de 2021

The app works great and does just what I need it to do. It's easy to use and to customize for my specific needs. I had a few minor installation glitches with another conflicting app. Chandna and Binal were very helpful in finding the solution and fixing the problem.

Swallowtail Farms, Inc.
Estados Unidos
17 días usando la aplicación
Identixweb Limited respondió 2 de abril de 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

Fecha de modificación: 15 de octubre de 2021

This app has been really helpful and solving some problems we had with previous apps. The overall setup has been quite quick and easy fixes. Great customer service.

Just Cakes Bakeshop
Canadá
17 días usando la aplicación
Identixweb Limited respondió 15 de octubre de 2021

Thank you so much for your review, my friend!!😍 Book the demo as well from the app dashboard to set up the app quickly.🤭 The support team is always there to help you with your queries... 😊

9 de febrero de 2021

unreliable and worst customer service ever! Cannot recommend, no reply to emails, no help on the phone and livechat is ghosting me

Every
Alemania
Más de 1 año usando la aplicación
Identixweb Limited respondió 13 de febrero de 2021

Hi there,
Sorry to hear about this and I apologize for the inconvenience.
I have checked your chat done with our team members and have seen in the chat that they have instructed you on the solution.
Will you please let me know if you have any issue with the app.

29 de noviembre de 2021

We were having issues with the date picker in the cart page since it wasn't working to be required before clicking the "add to cart" button.
After contacting the support team, the Support Executive Chandni Sharma accessed our theme files and added a buggy jQuery script to our product page that broke the "add to cart" button. This happened during Black Friday weekend and it's unacceptable.
We removed the changes that were made by the app and it's back working.

À la table by Hanna
Canadá
Más de 1 año usando la aplicación