Calificación general
4,9
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
6 de mayo de 2020

Awesome customer service! Best I have ever experienced.

One feature that would be great to add is a way to limit the number of orders each day. Besides that, it is the perfect app for finding delivery date requirements from your customers

Greg Manson's - Quick Serve Fruit & Veg
Australia
Alrededor de 23 horas usando la aplicación
Identixweb Limited respondió 5 de abril de 2021

Thank you for your valuable feedback. We have added the functionality to limit the number of orders each day, please check.

9 de febrero de 2021

Amazing service and app !!! You guys please don't miss out without their help, I would of been stuck. Please try their and app and support them Thank you!

Lelili
Canadá
Alrededor de 1 hora usando la aplicación
Identixweb Limited respondió 13 de febrero de 2021

Thanks for your feedback.

Fecha de modificación: 9 de marzo de 2023

This app did not meet our needs because it can't handle orders with multiple fulfillment methods (some products pickup, others shipped), Also, the built-in display is a bit wonky - it tended to overlap other elements of our checkout cart. BUT for anyone who wants to add pickup and delivery date selection to their store, this is an easy app to use and customize, especially if you are adept at liquid. The support team was easy ton contact, although I removed a star from my initial 4-star review because they promised to get back to me with an answer to my question "within 10 minutes" but then never wrote back at all. Likely this is because they didn't have a good answer for me because the app can't provide the functionality i needed (which is admittedly more than most stores would ever need), but they should have at least written to say, "we're still working on it" or "we can't do that."

seattlemet
Estados Unidos
Alrededor de 21 horas usando la aplicación
Identixweb Limited respondió 10 de marzo de 2023

Hello Ton, we are extremely sorry for the delay in response. 🙏🏻🙏🏻
Our team has sent you an email regarding the update you were looking for. Let me update that here as well so our other app users can see it.
➝ We have added the feature you requested in our pipeline so once it gets added to the app, we'll update you at the earliest moment.

7 de abril de 2021

Fantastic customer service, very quick and app is easy to use! Would recommend. Thank you very much.

Kenmare Flowers
Irlanda
42 minutos usando la aplicación
Identixweb Limited respondió 8 de abril de 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

16 de agosto de 2018

Thanks for Order Delivery Date, we have saved a lot of time for both customers and shippers.
It saves money as well. More importantly, this app has enhanced our service.
Love it! Great App!

Zinin Store
Vietnam
7 minutos usando la aplicación
Identixweb Limited respondió 5 de abril de 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

21 de mayo de 2020

Unfortunately we had to delete this app after trying to get it up and running. Customer support was good. But the App only allowed date and time picker to appear on the cart page. We needed it for the product pages. The add on app that cust supp recommended was in JSON format and screwed up our order summary pages (additional details - which was supposed to list delivery date and time). Since there was no way around it.. we uninstalled it. Hope you can fix it as it sounded really promising when we decided to install it.

25Grams Bakery
Singapur
Alrededor de 3 horas usando la aplicación
Fecha de modificación: 9 de octubre de 2018

Mobile version is simple terrible! What happened with mobile first?

Desktop view is OK, could be better.....

El Rey del Callo
México
Alrededor de 1 hora usando la aplicación
Identixweb Limited respondió 11 de abril de 2019

Yes, now our app is mobile friendly too. Please check it and let me know if the issue still hangs on there. If so please send us a screenshot where it looks terrible in mobile?

29 de julio de 2021

Great customer service. The response was very fast, patient and helpful in helping me tweak the app according to my needs

Mr. Farmer
Singapur
Alrededor de 1 hora usando la aplicación
Identixweb Limited respondió 1 de agosto de 2021

Thank you very much for your feedback buddy.....🥰🥰 Best Wishes to you from iDentixweb!!🥳

5 de diciembre de 2018

Thanks for this app. Big support on my online store.
Thanks for this app. Big support on my online store.

Prime Harvest by PH RISE Inc.
Filipinas
Alrededor de 1 hora usando la aplicación
Identixweb Limited respondió 12 de abril de 2019

Hi there,

Maybe you find something wrong in our app that's why you reduce the star rating and give us 3 stars. Also, please suggest an improvement in what we should perform in our app so we can fulfill your need and serve our best service to you.

We had expected more love from you by getting 5 stars.

11 de diciembre de 2019

This app did not serve my business needs, but the customer service was excellent and very responsive!

Bites Charcuterie & Provisions
Estados Unidos
35 minutos usando la aplicación
Identixweb Limited respondió 5 de abril de 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!