Note globale
4,9
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 18 août 2023

They truly have an amazing custom service team. If I have any issues with my delivery date app I can reach out via email and they get back to me right away. They will also happily jump on a call with you but I have found that they can help me via email. They are very responsive and extremely helpful!

Floof Cotton Candy
États-Unis
11 mois d’utilisation de l’application
Identixweb Limited a répondu 2 novembre 2022

Thank you so much for your feedback, Hannah!! 😍

20 avril 2023

Great support! We got a date for the set up of our store right on the next day.
The app helps a lot to arrange different date and time settings.

Naturly
Autriche
10 mois d’utilisation de l’application
Identixweb Limited a répondu 20 avril 2023

Thank you 🙏🏻 so much Christoph for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

Modifié le 23 octobre 2020

Faced some issues as customers are able to bypass the required date and time picker, got it solved within 5minutes. Thank you for the prompt response and efficient support!
Strongly recommend!

pieceofcake.sg
Singapour
10 mois d’utilisation de l’application
Identixweb Limited a répondu 5 avril 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

Modifié le 21 octobre 2019

Very good application and unbeatable customer service. They solve any problem at the moment and they are very friendly. I recommend it to everyone.

Ketogourmet
Espagne
10 mois d’utilisation de l’application
Identixweb Limited a répondu 5 avril 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

7 mars 2019

We still continue to use this app for our store because this app is very helpful. In starting we had some issue but the technical support team was very prompt to answer and solve the issues.
Very satisfied with this app! Highly recommended........

Littleclosetsg
Singapour
10 mois d’utilisation de l’application
Identixweb Limited a répondu 5 avril 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

12 avril 2020

That app has lots of easy features to configure and saved my lots of time to manage the delivery. The support person is really nice in response and do the job well.

Buttercream DC
États-Unis
10 mois d’utilisation de l’application
Identixweb Limited a répondu 5 avril 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

22 avril 2021

Very helpful and quick support and problem solving. You can't contact developer easily from web live chat.

GELESNAMO.LT
Lituanie
10 mois d’utilisation de l’application
Identixweb Limited a répondu 22 avril 2021

Thank you very much for your valuable feedback! We really appreciate you taking the time out to share your experience with us.

Modifié le 15 novembre 2021

Very great support with live chat, the respond rate is quick. And the UI is clear and easy to learn too.

PETIPOM
R.A.S. chinoise de Hong Kong
10 mois d’utilisation de l’application
Identixweb Limited a répondu 2 avril 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

27 juillet 2020

Works like a charm! Support team is also very responsive and accommodating when it comes to requests.

vietnameseathome.com.au
Australie
10 mois d’utilisation de l’application
Identixweb Limited a répondu 2 avril 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

7 novembre 2021

just started with the app, seems great so far, but surely a big shout out to the great customer support - Chandni has been super fast and patient to solve our problems!

dogsday.dog
R.A.S. chinoise de Hong Kong
10 mois d’utilisation de l’application
Identixweb Limited a répondu 8 novembre 2021

Thank you so much for your review, my friend! We are always here to help you with your queries... 🤗

Happy Scheduling! ✌