Note globale
4,9
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 14 octobre 2020

Although there are occasional new bugs appearing, for software it is unavoidable. However the support has always been very prompt and constantly upgrading itself. Good!

CakeArtelier
Singapour
9 mois d’utilisation de l’application
Identixweb Limited a répondu 15 mai 2020

Thanks for your valuable feedback.

7 mai 2020

I used this app because a customer picking a delivery date was very important since my product is largely for gifting. I had an issue with making the delivery date required before checkout and the support chat was able to solve the problem quickly. The support staff is always quick to respond which I really appreciate.

Smitten Ice Cream
États-Unis
9 mois d’utilisation de l’application
Identixweb Limited a répondu 7 mai 2020

Thanks for your valuable feedback.

15 mai 2020

Love how the customer service replies are so prompt! Been using this for a while now and so far it's been working great for us!

The Garden Kitchen
Singapour
8 mois d’utilisation de l’application
Identixweb Limited a répondu 5 avril 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

Modifié le 18 février 2020

I have only just installed this app however i can highly recommend the customer support team. They answered my questions within minutes and were very helpful with installing and customizing the app to suit my needs. Very happy with this app so far. Have also added the product calendar which is great.

Lollylicious.com.au
Australie
8 mois d’utilisation de l’application
Identixweb Limited a répondu 5 avril 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

4 août 2020

the people are very talented and professional. they helped me to do what I needed for my store. the app is easy and convenient to work with. very good I recommend everybody to try !

folkloreculinary
États-Unis
8 mois d’utilisation de l’application
Identixweb Limited a répondu 16 août 2020

Thanks for your valuable feedback.

Modifié le 21 avril 2021

The delivery table was not working for older iphones. They fixed the bug. Very helpful and fixed bug with zero issues. would recommend this app because of their great customer service for this particular issue.

Hudson Valley Fisheries
États-Unis
8 mois d’utilisation de l’application
Identixweb Limited a répondu 22 avril 2021

Thank you very much for your valuable feedback! It was our pleasure to help you out with your queries!

17 mai 2018

This is a great app if you are trying to manage your orders more efficiently.
After one quick email, the app was installed for me and was able to start using it without any issues. Would highly recommend.

Mylkman
États-Unis
8 mois d’utilisation de l’application
Identixweb Limited a répondu 5 avril 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

Modifié le 21 janvier 2022

Updated @ 21/1/2022 - Really Fast Response the my problem and solved it with an 15mins. Great support and Quick response! Support team are helpful and willing to fix my problem. And also this app is really useful and great for my catering service. Recommended.

Food Channels Kitchen 桂花 · 八月
R.A.S. chinoise de Hong Kong
8 mois d’utilisation de l’application
Identixweb Limited a répondu 22 octobre 2021

Thank you so much for your review buddy!😍 The support team is always available to help you with your questions. 😊

Happy scheduling!!✌

13 août 2020

Manoj is very helpful, he helped me to solve the customisation issue. I love this app a lot. I have 2 sites using this app and it solve the F&B and retail issues. 5 star recommendation.

Forage Cafe
Singapour
8 mois d’utilisation de l’application
Identixweb Limited a répondu 16 août 2020

Thanks for your valuable feedback.

14 octobre 2021

I used the app before and help a lot, but know is over the top. One has to dedicate a bit of time to understand it and make it work. If not you can chat at night time with the help team and they are super. They help me solve all issues. A youtube channel step by step explaining how everything works will help. Chandni was the best

Full Life Gourmet Bakery
États-Unis
8 mois d’utilisation de l’application
Identixweb Limited a répondu 14 octobre 2021

Thank you so much for your kind words man!! Support is always there to resolve all your queries...🤗 We are so grateful for your words. 🥰