Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Avis (781)

Note globale
4,8
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
4 août 2020

the people are very talented and professional. they helped me to do what I needed for my store. the app is easy and convenient to work with. very good I recommend everybody to try !

folkloreculinary
États-Unis
8 mois d’utilisation de l’application
Identixweb Limited a répondu 16 août 2020

Thanks for your valuable feedback.

Modifié le 21 avril 2021

The delivery table was not working for older iphones. They fixed the bug. Very helpful and fixed bug with zero issues. would recommend this app because of their great customer service for this particular issue.

Hudson Valley Fisheries
États-Unis
8 mois d’utilisation de l’application
Identixweb Limited a répondu 22 avril 2021

Thank you very much for your valuable feedback! It was our pleasure to help you out with your queries!

17 mai 2018

This is a great app if you are trying to manage your orders more efficiently.
After one quick email, the app was installed for me and was able to start using it without any issues. Would highly recommend.

Mylkman
États-Unis
8 mois d’utilisation de l’application
Identixweb Limited a répondu 5 avril 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

Modifié le 21 janvier 2022

Updated @ 21/1/2022 - Really Fast Response the my problem and solved it with an 15mins. Great support and Quick response! Support team are helpful and willing to fix my problem. And also this app is really useful and great for my catering service. Recommended.

Food Channels Kitchen 桂花 · 八月
R.A.S. chinoise de Hong Kong
8 mois d’utilisation de l’application
Identixweb Limited a répondu 22 octobre 2021

Thank you so much for your review buddy!😍 The support team is always available to help you with your questions. 😊

Happy scheduling!!✌

20 avril 2020

The concept of the app is very good but one of the main features (delivery cut-off) doesn't work and support is technically weak. The delivery cut-off feature doesn't handle non-working days and the logic around that creates some bizarre outcomes (for example, as you progress through the weekend EARLIER delivery dates become available!!!). Support are responsive but don't try to resolve the issue properly, instead they just attempt trial and error patches. These either don't work for more than a day or sometimes even make things worse. I have exchanged almost 40 e-mails with support but have finally given up with them. It's a real shame as the app could be great and the issue would only require some very basic tweaks to the logic to correct.

The Homemade Brownie Company
Royaume-Uni
8 mois d’utilisation de l’application
Identixweb Limited a répondu 20 avril 2020

Hi Adam, we are extremely sorry for your bad experience with the app. Well, our app developer has made it well working for all other customers and all of them who have issues with this (cut-off) feature, all have been got it working fine. It's not possible every time for you to work the feature as per your logic because every business has different requirements. I know that you have a conversation with us via an email for a long time and we tried to make that feature working as per your need.
In the last fix, we almost achieved your requirement and have been got success almost. But I still don't understand where you stuck.
Anyway, thanks for your feedback and I really appreciate you for your words.

13 août 2020

Manoj is very helpful, he helped me to solve the customisation issue. I love this app a lot. I have 2 sites using this app and it solve the F&B and retail issues. 5 star recommendation.

Forage Cafe
Singapour
8 mois d’utilisation de l’application
Identixweb Limited a répondu 16 août 2020

Thanks for your valuable feedback.

14 octobre 2021

I used the app before and help a lot, but know is over the top. One has to dedicate a bit of time to understand it and make it work. If not you can chat at night time with the help team and they are super. They help me solve all issues. A youtube channel step by step explaining how everything works will help. Chandni was the best

Full Life Gourmet Bakery
États-Unis
8 mois d’utilisation de l’application
Identixweb Limited a répondu 14 octobre 2021

Thank you so much for your kind words man!! Support is always there to resolve all your queries...🤗 We are so grateful for your words. 🥰

18 février 2021

Very useful for my company for monitoring our daily and future deliveries. The tech support is always there to assist you!

Home Cartel ®
Philippines
8 mois d’utilisation de l’application
Identixweb Limited a répondu 25 février 2021

Thank you for your valuable word.

21 octobre 2022

The app does what it says and the app support is fantastic. They are also open to enhancing the app functionality to match your needs.

Kai Gourmet
États-Unis
8 mois d’utilisation de l’application
Identixweb Limited a répondu 31 octobre 2022

Thank you so much for your feedback!!!

7 mai 2018

This app was exactly what a client needed to keep their delivery service organized across their stores.
Amazing service from the developer

Amour Et Rose
Australie
8 mois d’utilisation de l’application
Identixweb Limited a répondu 5 avril 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.