Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Avis (781)

Note globale
4,8
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
30 novembre 2019

Very helpful customer service with fast responses. Perfect app for our website - add ons there if you need them which we did, so you can customize the app the way you need it.

www.hellocupcake.co.uk
Royaume-Uni
4 mois d’utilisation de l’application
Identixweb Limited a répondu 5 avril 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

16 janvier 2020

Excellent App. Read the description, takes care of everything no problem. Also, great customer service.

Christmas Trees In The Mail
États-Unis
4 mois d’utilisation de l’application
Identixweb Limited a répondu 5 avril 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

12 juin 2018

Great app,
just what we have been looking for!
Got amazing help and everything looks great now!
The developer is hand on and very helpful and responsive.
We love it so much we have it on all our sites.

Casafleur In
Inde
4 mois d’utilisation de l’application
Identixweb Limited a répondu 5 avril 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

27 février 2018

I don't know why this app has so many positive reviews. It has extremely long load times (5 seconds after my page loaded, it still hadn't loaded) - which looked like the result of spaghetti code. Their answer to load times: sorry, that's the way it is. But. more importantly, when I had an issue in which my orders no longer were recording the delivery date on the back end, I emailed them multiple times and didn't get help. The first time they said it wasn't their app because I had applied a style to make it a different color, and then when I emailed them again showing that it was in fact their app, they just stopped communicating. Poor product and poor service.

Petaloom
États-Unis
3 mois d’utilisation de l’application
Identixweb Limited a répondu 11 avril 2019

Hi Pataloom,

We are extremely sorry about the inconvenience you had with our app. Please try our Live Chat for a quick response if you don't get any response from the email. We also had tried to get in touch with you by sending an email about the review you write for this app but unfortunately, didn't get any response from your end.

Sometimes, we miss the emails after the weekend due to a high volume of emails from other apps too. We would more than happy to assist you!

Let us know your thoughts!

Thanks,
Best Regards

7 septembre 2022

Its a great app which is easy to use and it integrates well with their other app Ultimate Subscriptions. So we are able to provide time slots for different zip codes even for subscription purchases. They have a great support team who answer any questions you have through zoom or live chat. Manoj was a great help to us for adding some feature for our business and fix issues we faced. They have one of the best customer service.

Knickerbocker Grocer
États-Unis
3 mois d’utilisation de l’application
Identixweb Limited a répondu 8 septembre 2022

Thank you so much for writing such a detailed review of the app!! We are so grateful for your words...😍😍😍😍

Keep scheduling your orders with the Order Delivery Date app🥰

17 avril 2023

All my questions were answered and what need to be fixed was fixed in minutes. I did not had to wait for my questions to be answer

SugarySpills
Îles Turques-et-Caïques
3 mois d’utilisation de l’application
Identixweb Limited a répondu 17 avril 2023

Thank you 🙏🏻 so much Tyrah for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

19 janvier 2023

Super Support! App funktioniert. Kann ich empfehlen! Sehr gute Upgrades und gute Bedienbarkeit machen dieses Plugin für unseren Shop zu einem Muss.

Metzgerei Freyberger
Allemagne
3 mois d’utilisation de l’application
Identixweb Limited a répondu 23 janvier 2023

Thank you 🙏🏻 very much for your review, Dirk! 😍😍

7 juin 2021

Excellent App and Excellent customer service! Highly recommended, Manoj assisted with setting things up in minutes!

Proper Pasty Company
Royaume-Uni
3 mois d’utilisation de l’application
Identixweb Limited a répondu 8 juin 2021

Thank you very much for your valuable feedback........🙏🏽🙏🏽🙏🏽 Support is always available to help you with your concerns!!!🙌🏽✌🏼✌🏼

28 avril 2021

Very good app with great features.. Customer support is even better. I would suggest this to everyone who needs date and time option for their orders.

MonViso Water Store
Émirats arabes unis
3 mois d’utilisation de l’application
Identixweb Limited a répondu 28 avril 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

7 novembre 2017

Great support team and really loving the date/time choice I can give my customers.we needed some customization done and they got it done quickly without questions asked. Thank you

Equistar
Japon
3 mois d’utilisation de l’application
Identixweb Limited a répondu 5 avril 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.