Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Avis (781)

Note globale
4,8
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
4 février 2021

Great App, it does everything you want. backend very user friendly and it all looks great. The other apps they have made "add-ons" are also very useful and all that give a great experience for staff and customers
Great app and amazing customer support

Student Essentials
Royaume-Uni
10 jours d’utilisation de l’application
Identixweb Limited a répondu 2 avril 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

20 avril 2020

I needed to install a calendar so my clients could decide when they wanted their cakes delivered and it works perfectly! It is super easy to set up and I wanted a further change in the way it looked before the check out and the technical assistance was super helpful and kind!

LUISA POSTRES
Colombie
10 jours d’utilisation de l’application
Identixweb Limited a répondu 22 avril 2020

Thank you for your feedback.

17 novembre 2021

Great Service. Manoj was so helpful and got the service up and running in no time. Looking forward to using it.

Metropolitan Bakery
États-Unis
10 jours d’utilisation de l’application
Identixweb Limited a répondu 17 novembre 2021

Thank you very much for your feedback...😍 Support team is always there to help you with your concern!!

Happy Scheduling! ✌

27 juin 2023

We do not allow delivery scheduling on the website due to the nature of our product. The App has basically fulfilled all our needs for order delivery arrangements.

Wood Artisan Interior Design
R.A.S. chinoise de Hong Kong
7 mois d’utilisation de l’application
Identixweb Limited a répondu 28 juin 2023

Thank you for the 4-star review! 🙏🏻🙌🏻
We're glad to hear that our app has fulfilled your needs for order delivery arrangements.
If you have any further suggestions or feedback, we're always here to listen and improve. Thank you for choosing our app! 🥰🙌🏻

3 septembre 2020

Great app really intuitive. Good customer support. Helps to mange customers dates and times. Would be better on the checkout page to select a date.

www.todaysmenu.ca
Canada
7 mois d’utilisation de l’application
Identixweb Limited a répondu 7 septembre 2020

Thanks for your valuable feedback.
→ Our app works only on the product page or the full cart page. So I'm sorry that you didn't get from us you want.

26 mai 2022

Excellent customer service from friendly staff members. They attended to me promptly and resolved my enquiries. :)

Bouqie
Australie
7 mois d’utilisation de l’application
Identixweb Limited a répondu 30 mai 2022

Thank you so much for the review!!! 🙏🙏🙏

24 septembre 2021

Maynak was helpful but app did not meet needs. Maynak was helpful but app did not meet needs. Maynak was helpful but app did not meet needs.

Surprise Cake
États-Unis
9 jours d’utilisation de l’application
Identixweb Limited a répondu 27 septembre 2021

Thank you so much for your feedback!

7 septembre 2020

Order Delivery Date is one of the must-have applications for any online store to manage their customer's expectations on when they can expect their deliveries. The app is pretty customizable due to the addons. For us, we needed to dissect the small country that we serve into different time zones based on cities. And each city had its own cutoff, processing and delivery time.

Petriotics
Liban
9 jours d’utilisation de l’application
Identixweb Limited a répondu 8 septembre 2020

Thanks for your valuable feedback.

20 avril 2020

The concept of the app is very good but one of the main features (delivery cut-off) doesn't work and support is technically weak. The delivery cut-off feature doesn't handle non-working days and the logic around that creates some bizarre outcomes (for example, as you progress through the weekend EARLIER delivery dates become available!!!). Support are responsive but don't try to resolve the issue properly, instead they just attempt trial and error patches. These either don't work for more than a day or sometimes even make things worse. I have exchanged almost 40 e-mails with support but have finally given up with them. It's a real shame as the app could be great and the issue would only require some very basic tweaks to the logic to correct.

The Homemade Brownie Company
Royaume-Uni
8 mois d’utilisation de l’application
Identixweb Limited a répondu 20 avril 2020

Hi Adam, we are extremely sorry for your bad experience with the app. Well, our app developer has made it well working for all other customers and all of them who have issues with this (cut-off) feature, all have been got it working fine. It's not possible every time for you to work the feature as per your logic because every business has different requirements. I know that you have a conversation with us via an email for a long time and we tried to make that feature working as per your need.
In the last fix, we almost achieved your requirement and have been got success almost. But I still don't understand where you stuck.
Anyway, thanks for your feedback and I really appreciate you for your words.

7 septembre 2020

Working well so far, good functionality and they have very quick and helpful support who got a layout change done for me

inn-zero-waste
Royaume-Uni
8 jours d’utilisation de l’application
Identixweb Limited a répondu 7 septembre 2020

Thanks for your valuable feedback.