Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Avis (781)

Note globale
4,8
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
4 janvier 2022

i have just started to use the app and so far it is good. the support is great. will continue to explore the app. thx

Eastwood Village Super Fresh
Australie
5 jours d’utilisation de l’application
Identixweb Limited a répondu 4 janvier 2022

Thank you so much for your words! The support team is always available to help you with your queries... 🤗

7 décembre 2022

App is working great. It has a lot of flexibility. I had a little trouble setting it up, but a quick zoom meeting with the developer got it all resolved. I think the team is going to find this app very valuable for keeping us organized.

901 Promo + Burnin' Love Laser Engraving
États-Unis
5 jours d’utilisation de l’application
Identixweb Limited a répondu 7 décembre 2022

Thank you so much for your feedback, Hayden!!!😍🥰

25 novembre 2020

This is a must have app!! The team is fantastic at responding with any help you require. The best thing about this app is you can configure almost anything you want. They also have a live chat and very fast response .
The best delivery date and time app!

Prime Cuts Butchery, Deli & Bistro
Kenya
5 jours d’utilisation de l’application
Identixweb Limited a répondu 26 novembre 2020

Thanks for your valuable feedback.

4 octobre 2023

Manoj and the customer support team for the Stellar app were very helpful. The Stellar app is an amazing tool for our company and the stylish features make this app a must have!

The Flower Cart
États-Unis
5 jours d’utilisation de l’application
Identixweb Limited a répondu 10 octobre 2023

Thank you 🙏🏻🙇🏼‍♂️ for your wonderful review. 😊🥰
➝ We are so happy 😀 to hear that Manoj 😎 and the customer support team for the Stellar app were very helpful. 😊
➝ Manoj is one of our best support agents and he always tries to provide excellent service to our customers. 😎😊
➝ We are glad 😌 that you find the Stellar app to be an amazing tool for your company and that you like the stylish features. 🙌🏻👏🏻

21 novembre 2022

Manoj was really clear and helpful with getting this set up for me. Everything was very smooth and he was very calm and relaxed when going through the steps. Thanks Manoj

On The Table
Royaume-Uni
5 jours d’utilisation de l’application
Identixweb Limited a répondu 21 novembre 2022

Thank you 🙏🏻 so much for your kind words as a review, Lucy! 😍 🥰 Our team will always be there for your help. 🎉🎉

Modifié le 31 juillet 2020

Every single time I go to the app, I get presented with an ad for some other product this company sells. I can't find a way to dismiss that message once and for all, I have to dismiss it each time. I have to train my staff to do the same. Effectively making the app useless. I'm already paying for the app, but I still have to deal with ridiculous ads.

Response to the developer below: is it not better to give people an option to dismiss the ad in the first place, rather than waiting for someone to contact you? Does it need to appear every single time? We rely on Shopify for conducting our daily business, not all our staff is tech savvy. I hope you realize the amount of time that was wasted trying to guide each and every staffer beyond that ad.

Farm2cart
États-Unis
4 mois d’utilisation de l’application
Identixweb Limited a répondu 31 juillet 2020

Hi there, Sorry to hear about that and I really apologize for the inconvenience you had with the app.
→ You should contact us for this and we help you in that matter instead of writing the direct review without getting our support.
→ Anyway, we have removed the advertisement from the app so now it won't bother you anymore!
→ I agree with your concern that how this add consume your time for a look and teach to your staff about how to remove.
→ And I also admit that we should add a response to hide the ad from the app when click to close and not open again for some time period or anything else.
→ Please apologize us for the inconvenience you had! 🙏

2 juillet 2020

Wow, what an amazing app! Does exactly what was required, the price is very fair and the support is instant. Dont bother with other delivery date apps, this is the one to go for.

Bill Bean Ltd
Royaume-Uni
5 jours d’utilisation de l’application
Identixweb Limited a répondu 5 avril 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

Modifié le 13 août 2020

From 5 stars to 1 star - why? Their service is nonexistent. While my shop loses money because customers cant checkout due to their app. And these many issues is happening too many times. They will NEVER give you straight answer. So you just got to face these issues repeatedly and lose money when their app goes Ape Shit! Guys, i am still waiting. and i had enough of waiting for your "AWESOME" service as advertised.

Tpday 14/08 and i am still waiting for them to solve an issue - if you read the email replies they send, you will know how bad these guys are.. Shitty, Bad Performing App....please...

Pasar Segar | The Fresh Market
Malaisie
4 mois d’utilisation de l’application
15 septembre 2020

Just set up the app. I wanted to customize the location of the calender in my cart page. I have no coding experience and they solved my issue immediately. Excellent customer service.

Urban Baker Co.
Canada
4 jours d’utilisation de l’application
Identixweb Limited a répondu 30 septembre 2020

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

Modifié le 8 mai 2020

Quick and easy to use delivery date picker! (The order page filter option really helped me a lot as compared to the old date picker app I use) and support staff is really great. Had a few questions and they instantly fixed the problem in less than 5 mins :)

Quinn's Bakery
Philippines
4 jours d’utilisation de l’application
Identixweb Limited a répondu 8 mai 2020

Thanks for your valuable feedback. :)