리뷰 (738)

전체 평점
4.9
평점 수준당 개수
  • 평점의 90%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2021년 2월 23일

Rally good app..... very helpful in setting it up.... really quick response to questions ..... 5 stars from me as i cannot fault it !

Gills Direct
영국
앱 사용 기간 대략 21시간
답글 Identixweb Limited개 2021년 2월 25일

Thanks for your feedback.

2019년 3월 11일

Great app!!! I have installed this app to check whether it works well or not as per my requirements and yeah, this is a great app having all the functionalities which I wanted for better Order Delivery to my customers.
Great Support as well. I went to their support team via live chat they provided in the app for a small issue I was experienced with. They replied to me immediately and as well as solved it within a few hours.
Fantastic app and support!!!!!!

Gloritee
미국
앱 사용 기간 대략 21시간
답글 Identixweb Limited개 2021년 4월 5일

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

2020년 4월 10일

Amazing app that does the job well, really easy to understand and use as well. A special mention to Manoj, for the super, prompt and patient support for some adjustments and advice for our store. Thanks very much Manoj and appreciate it lots!

japanmart.sg
싱가포르
앱 사용 기간 대략 21시간
답글 Identixweb Limited개 2021년 4월 5일

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

2022년 10월 20일

Good app to add date and time of delivery. Very satisfied. Good customer service support to add on website

Boucles et bonbons
캐나다
앱 사용 기간 대략 21시간
답글 Identixweb Limited개 2022년 10월 21일

Thank you so much for your feedback!!!

2021년 1월 8일

Superb customer service, the team was super helpful in solving the issues we had. Thank you so much.

Anndol Floral
싱가포르
앱 사용 기간 대략 20시간
답글 Identixweb Limited개 2021년 4월 2일

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

2019년 9월 17일

I used this app to give my customers a choice between 2 delivery days. I was able to set a cut off day and time which was great!

I am also able to select specific days to blackout should there be a public holiday we are not delivering on.

I also liked that there is not a minimum number of orders that the app can process.

The original design of the calendar didn't suit our website. One of the Guru's helped quickly via the live chat. They gave a solution and helped to implement it.

So far so good!!

Eat The Kiwi
홍콩(중국 특별행정구)
앱 사용 기간 대략 20시간
답글 Identixweb Limited개 2021년 4월 5일

We really appreciate the time you took to write such a detailed review! Thank you very much!

2023년 4월 6일

worked!! thanks the service was very fast und helpfull. it did not take long to understand the app. very easy

SANUSY - Von Mutter genehmigt
독일
앱 사용 기간 대략 18시간
답글 Identixweb Limited개 2023년 4월 6일

Thank you 🙏🏻 so much Finn for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

2020년 4월 4일

This app makes my customer service much easier, save me a tone of time for our team. Highly recommended!

Curnonstore
베트남
앱 사용 기간 대략 18시간
답글 Identixweb Limited개 2021년 4월 5일

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

2021년 8월 27일

Just finished the install process, support team are great and very responsive.
The app functionality is what we have been looking for in a calendar (on product pages) for a while.

Little Bird Organics
뉴질랜드
앱 사용 기간 15일
답글 Identixweb Limited개 2021년 8월 27일

Thank you so much for your feedback!🙏🏻 We are always here to help you with your queries... 😊

2020년 9월 8일

A very buggy app, where many of our orders were not recorded or plotted on the Calendar. When reported to customer service, you get an email reply days after, and they have the audacity to ask for a review EVEN BEFORE THEY SOLVED YOUR ISSUE.

Caused several customers to be VERY ANGRY because of delayed orders. This app made us look bad. Not once, not twice, but many times.

On the Additional Details section of the Order page, it started showing html code, instead of the order date and day. Reported it days ago, they still did not fix it.

Chat support doesn't work either, only had a chance to coordinate with them real time, once.

Person assisting me kept asking for me to write a review during the time we were still fixing many issues. He asked more than 3x during that chat alone. I told him I'd review after a month, to see how the app performs, and until all issues are resolved.

Shaking my head as I type this. Now here's an honest review. Very much disappointed.

Theo & Brom PH
필리핀
앱 사용 기간 15일
답글 Identixweb Limited개 2020년 9월 8일

Hello there, I am really very sorry to hear about that and I apologize for the inconvenience.
→ We normally reply to all our emails/offline messages within 24 hours except on the weekends.
→ I have looked at your previous conversations held with our support team and found that you were told that the issue has been resolved after asking for a screenshot and order id with you to have an issue.
→ You were getting a delivery date and time in HTML format just because you have been using our "Product Calendar" add-on which gives the result in JSON format in the shopify order details page. Once you check for the same order in our app dashboard, you'll get the formatted result there.
→ Please give me a chance to investigate the missing delivery date from the order further by replying to our emails.