Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

리뷰 (789)

전체 평점
4.8
평점 수준당 개수
  • 평점의 90%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2018년 2월 27일

I don't know why this app has so many positive reviews. It has extremely long load times (5 seconds after my page loaded, it still hadn't loaded) - which looked like the result of spaghetti code. Their answer to load times: sorry, that's the way it is. But. more importantly, when I had an issue in which my orders no longer were recording the delivery date on the back end, I emailed them multiple times and didn't get help. The first time they said it wasn't their app because I had applied a style to make it a different color, and then when I emailed them again showing that it was in fact their app, they just stopped communicating. Poor product and poor service.

Petaloom
미국
앱 사용 기간 3개월
답글 Identixweb Limited개 2019년 4월 11일

Hi Pataloom,

We are extremely sorry about the inconvenience you had with our app. Please try our Live Chat for a quick response if you don't get any response from the email. We also had tried to get in touch with you by sending an email about the review you write for this app but unfortunately, didn't get any response from your end.

Sometimes, we miss the emails after the weekend due to a high volume of emails from other apps too. We would more than happy to assist you!

Let us know your thoughts!

Thanks,
Best Regards

2019년 12월 12일

I just started using the app, I have tried many before this, and Order Delivery Date seems to be the one that does not have glitches so far. However, there can be more features added, for example a zipcode validator. I wouldn't mind paying extra for it. Good Job guys!

Mazgro
인도
앱 사용 기간 4일
답글 Identixweb Limited개 2021년 4월 5일

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

2023년 11월 29일

I have not begun using the app yet and will leave another review once I do, I will say that so far the customer service has been very helpful.

Distinctly Delicious Desserts
미국
앱 사용 기간 3개월
답글 Identixweb Limited개 2023년 12월 28일

Thank you for your initial feedback!
We look forward to having you use the app, and we appreciate your positive remarks about our customer service.
If you have any questions or need assistance, feel free to reach out. We're here to help.

2023년 1월 23일

Great customer service with excellent troubleshooting. They will setup the app for you and fix any issues.

Eat Better Meals
미국
앱 사용 기간 2개월
답글 Identixweb Limited개 2023년 1월 23일

Thank you 🙏🏻 very much for the review, Daniel! Our support team will always be there for your help.😊

2018년 5월 11일

Works like a charm! perfect for my site!

Tfgroup
뉴질랜드
앱 사용 기간 3일
답글 Identixweb Limited개 2021년 4월 5일

Thank you for your valuable feedback!

2023년 10월 16일

Manoj did a great job. Helped me solve my problem and also educated me on how to fix other problems. Great work!!

Dan's Reef World
미국
앱 사용 기간 3일
답글 Identixweb Limited개 2023년 10월 19일

Thank you 🙏🏻🙇🏼‍♂️ for your kind words. I'm glad 😌 that Manoj was able to help you solve your problem 😊 and also teach you some useful skills 🚀. We appreciate 👏🏻 your feedback and hope to serve you again soon. 🙌🏻🎊

2023년 10월 6일

I enjoyed talking to Hemadri, and she guided me very well about every single feature of this app.

My Store
인도
앱 사용 기간 3일
답글 Identixweb Limited개 2023년 10월 10일

Thank you 🙏🏻🙇🏼‍♂️ for your positive review. 😍🥰
➝ We are so happy 😊 to hear👂🏻 that you enjoyed talking to Hemadri and that she guided you very well about every single feature of this app. She always tries to provide friendly and helpful service to our customers. 😎
➝ We appreciate your feedback and your support. 🙏🏻🎊🙌🏻

2021년 6월 9일

The app meets our needs and the support was responsive! Binal was able to pinpoint where the issue was quickly and provided a solution to it!

TOW KAY NEO
싱가포르
앱 사용 기간 3일
답글 Identixweb Limited개 2021년 6월 9일

Hey Kai!!👋👋 Thank you very much for taking time to write the review..🤩🤩 It was my pleasure to help you with your queries..... 🥰🥰🥰

2020년 6월 12일

So far a great experience. Customer support has been fantastic. We are happy to be working with such a dedicated team.

Groove Co - Shop.Click.Groove
남아프리카
앱 사용 기간 3일
답글 Identixweb Limited개 2021년 4월 5일

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

2021년 6월 9일

Petit problème lors de l'installation mais l'équipe est revenue rapidement vers moi afin de m'aider. Merci à eux pour leur rapide retour !

Daily flowers
벨기에
앱 사용 기간 3일
답글 Identixweb Limited개 2021년 6월 9일

Thanks for your valuable review my friend!!❤😍😍😍 It was my pleasure to help you with your queries🤗🤗