Stellar Delivery Date & Pickup
Omtaler (736)
Raffiner
-
Etter vurdering
Amazing app that does the job well, really easy to understand and use as well. A special mention to Manoj, for the super, prompt and patient support for some adjustments and advice for our store. Thanks very much Manoj and appreciate it lots!
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.
Good app to add date and time of delivery. Very satisfied. Good customer service support to add on website
Thank you so much for your feedback!!!
Superb customer service, the team was super helpful in solving the issues we had. Thank you so much.
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
I used this app to give my customers a choice between 2 delivery days. I was able to set a cut off day and time which was great!
I am also able to select specific days to blackout should there be a public holiday we are not delivering on.
I also liked that there is not a minimum number of orders that the app can process.
The original design of the calendar didn't suit our website. One of the Guru's helped quickly via the live chat. They gave a solution and helped to implement it.
So far so good!!
We really appreciate the time you took to write such a detailed review! Thank you very much!
worked!! thanks the service was very fast und helpfull. it did not take long to understand the app. very easy
Thank you 🙏🏻 so much Finn for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.
This app makes my customer service much easier, save me a tone of time for our team. Highly recommended!
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.
Just finished the install process, support team are great and very responsive.
The app functionality is what we have been looking for in a calendar (on product pages) for a while.
Thank you so much for your feedback!🙏🏻 We are always here to help you with your queries... 😊
A very buggy app, where many of our orders were not recorded or plotted on the Calendar. When reported to customer service, you get an email reply days after, and they have the audacity to ask for a review EVEN BEFORE THEY SOLVED YOUR ISSUE.
Caused several customers to be VERY ANGRY because of delayed orders. This app made us look bad. Not once, not twice, but many times.
On the Additional Details section of the Order page, it started showing html code, instead of the order date and day. Reported it days ago, they still did not fix it.
Chat support doesn't work either, only had a chance to coordinate with them real time, once.
Person assisting me kept asking for me to write a review during the time we were still fixing many issues. He asked more than 3x during that chat alone. I told him I'd review after a month, to see how the app performs, and until all issues are resolved.
Shaking my head as I type this. Now here's an honest review. Very much disappointed.
Hello there, I am really very sorry to hear about that and I apologize for the inconvenience.
→ We normally reply to all our emails/offline messages within 24 hours except on the weekends.
→ I have looked at your previous conversations held with our support team and found that you were told that the issue has been resolved after asking for a screenshot and order id with you to have an issue.
→ You were getting a delivery date and time in HTML format just because you have been using our "Product Calendar" add-on which gives the result in JSON format in the shopify order details page. Once you check for the same order in our app dashboard, you'll get the formatted result there.
→ Please give me a chance to investigate the missing delivery date from the order further by replying to our emails.
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Thank you for your valuable feedback!
1.Not user friendly because never think on the merchant side.
2.Slow loading speed = miss out the calendar on the end-user side
3.Support was not great = because the guru cannot even locate where to put the coding although saying auto-installation is included maybe for some theme and not for all. At the end I put the code in myself because I check back the theme coding where infinite option put the coding in my theme.
The app is very slow in loading and you might even miss out if you too fast while your internet sheep is average/slow, Even on a fast internet still loading slow.
When you use product page calendar and have different rules for different product and if you have over 100 or you will be in major headache as you need to go through 1 by 1 to set the rules.
Everything is an add on $$$, the free trial should give merchant access to everything not only certain thing. Once you want to test product page calendar and you will be charges to test it out
Hi there, I hope you are well.
Sorry to hear about that and I really apologize for the inconvenience you had with the app.
→ I would like to know you that the app is loading after the page load so it depends on your page load speed how it's loading faster.
→ I agree with your concern that our app support team hasn't able to find the place to paste the shortcode. I have walked through the chat you had with our agent and found that you were using a custom template for your products and the agent has been asked you to check from your end he had a hard time finding the place for adding the code.
→ Normally, if you are using a custom template for your website so may take a time to find the place as the agents are much friendly/known with the theme's original/actual codes.
→ Many shopify users/merchants are using this app and they are very happy with the feature we added in the app and be always open for app improvement and suggestions.