Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
Bewerkt 18 augustus 2023

They truly have an amazing custom service team. If I have any issues with my delivery date app I can reach out via email and they get back to me right away. They will also happily jump on a call with you but I have found that they can help me via email. They are very responsive and extremely helpful!

Floof Cotton Candy
Verenigde Staten
11 maanden gebruiken de app
Identixweb Limited heeft geantwoord 2 november 2022

Thank you so much for your feedback, Hannah!! 😍

20 april 2023

Great support! We got a date for the set up of our store right on the next day.
The app helps a lot to arrange different date and time settings.

Naturly
Oostenrijk
10 maanden gebruiken de app
Identixweb Limited heeft geantwoord 20 april 2023

Thank you 🙏🏻 so much Christoph for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

Bewerkt 23 oktober 2020

Faced some issues as customers are able to bypass the required date and time picker, got it solved within 5minutes. Thank you for the prompt response and efficient support!
Strongly recommend!

pieceofcake.sg
Singapore
10 maanden gebruiken de app
Identixweb Limited heeft geantwoord 5 april 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

Bewerkt 21 oktober 2019

Very good application and unbeatable customer service. They solve any problem at the moment and they are very friendly. I recommend it to everyone.

Ketogourmet
Spanje
10 maanden gebruiken de app
Identixweb Limited heeft geantwoord 5 april 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

7 maart 2019

We still continue to use this app for our store because this app is very helpful. In starting we had some issue but the technical support team was very prompt to answer and solve the issues.
Very satisfied with this app! Highly recommended........

Littleclosetsg
Singapore
10 maanden gebruiken de app
Identixweb Limited heeft geantwoord 5 april 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

12 april 2020

That app has lots of easy features to configure and saved my lots of time to manage the delivery. The support person is really nice in response and do the job well.

Buttercream DC
Verenigde Staten
10 maanden gebruiken de app
Identixweb Limited heeft geantwoord 5 april 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

22 april 2021

Very helpful and quick support and problem solving. You can't contact developer easily from web live chat.

GELESNAMO.LT
Litouwen
10 maanden gebruiken de app
Identixweb Limited heeft geantwoord 22 april 2021

Thank you very much for your valuable feedback! We really appreciate you taking the time out to share your experience with us.

Bewerkt 15 november 2021

Very great support with live chat, the respond rate is quick. And the UI is clear and easy to learn too.

PETIPOM
Hongkong SAR van China
10 maanden gebruiken de app
Identixweb Limited heeft geantwoord 2 april 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

27 juli 2020

Works like a charm! Support team is also very responsive and accommodating when it comes to requests.

vietnameseathome.com.au
Australië
10 maanden gebruiken de app
Identixweb Limited heeft geantwoord 2 april 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

7 november 2021

just started with the app, seems great so far, but surely a big shout out to the great customer support - Chandni has been super fast and patient to solve our problems!

dogsday.dog
Hongkong SAR van China
10 maanden gebruiken de app
Identixweb Limited heeft geantwoord 8 november 2021

Thank you so much for your review, my friend! We are always here to help you with your queries... 🤗

Happy Scheduling! ✌