Avaliações (739)

Classificação geral
4,9
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
5 de julho de 2018

I was looking for a "delivery date plugin" so badly ... I tried a lot of plugin without any satisfaction... until I found this ! This app has changed the future of my website simple, easy to use, and still working perfectly ! I love it.

Magicartwork
Estados Unidos
22 dias usando o app
Identixweb Limited deixou uma resposta 5 de abril de 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

3 de novembro de 2017

Simple as it gets and does everything you need it to. The developer is also extremely helpful and resolves any issues you have quickly. Overall great app.

Laubergistemtl
Canadá
22 dias usando o app
Identixweb Limited deixou uma resposta 5 de abril de 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

27 de maio de 2022

アプリ自体は良いと思いますが、アプリの変更で一部のフォーマットが変わった際に知らせを受けることがなかったので、そのフォーマットで仕様を決めていた社内のシステム連携が機能しなくなりました。
また、先方で何かをしてしまったのか、一部の大事なコンフィグレーションが上書きされてオペレーションに大きな問題を起こしたことも残念です。
そのことについて問い合わせても、なぜそれが起きてしまったかという追及はできず、対応があまりよくなかったことがさらに残念でした。
CSは担当者によってムラがあると思います。Manojは明確に回答をくれることが多いと感じます。

ラトリエ デ パルファム 公式オンラインストア
Japão
Quase 2 anos usando o app
Identixweb Limited deixou uma resposta 19 de maio de 2023

Hello There.
Thank you for taking the time to review our app and for providing us with valuable feedback. We appreciate your honest evaluation, and we apologize for any inconvenience or issues you experienced during your usage.
We apologize if our response to your inquiry was not satisfactory. Our aim is to provide timely and helpful support to our users, and we regret that we fell short in this instance. We appreciate your feedback about Manoj's clear answers, and we will ensure that all members of our support team are equipped to provide effective and concise responses to user inquiries.
If you have any further concerns or require any assistance, please don't hesitate to reach out to us. We are dedicated to addressing your needs and ensuring a better experience moving forward.

9 de agosto de 2019

very good

They are kind and quick to answer.

I recommend it.

very good

They are kind and quick to answer.

I recommend it.

SEEART_JAPAN
França
21 dias usando o app
Identixweb Limited deixou uma resposta 5 de abril de 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

20 de fevereiro de 2018

Excellent app! Simple interface. Works great! The support team is wonderful too and very responsive. We made some minor customizations to our cart page and the app team helped us get the cart page working better.

Pantry By Caterspot
Singapura
21 dias usando o app
Identixweb Limited deixou uma resposta 5 de abril de 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

Data de edição: 14 de julho de 2022

Somehow, in the last couple of months the App works when it wants to, we always miss orders tags, it gave us a whole lot more to work instead of simplifying our workflow. And the devs general response is that on their side works, but what about on our side?

ChefsEvolution
Romênia
Mais de 1 ano usando o app
Identixweb Limited deixou uma resposta 14 de julho de 2021

Thank you very much for taking time to write the review..🤩🤩 Support team is always available to help you with your queries!!🥰🥰🥰

13 de dezembro de 2021

Customer Service has been extremely helpful with the one issue I had with the app! Chandni was friendly and prompt with resolving my problem!

The Hosts Pantry
Reino Unido
21 dias usando o app
Identixweb Limited deixou uma resposta 13 de dezembro de 2021

Thank you so much for your review! The support team is always available to help you with your queries...

16 de abril de 2020

Firstly, the delivery time and date settings are excellent and really easy to set up. As a first time shopify user and website builder I was a bit worried and intimidated but with this app it made setting up my delivery business online a breeze.

Secondly, the customer service is second to none. I needed some help to send my logistics team information about the order, and the app guru was online and ready to go above and beyond. Really happy with the app and would highly recommend. I downloaded 4 or 5 apps before finding this one. This is head and shoulders above the other delivery time and date setting style apps.

Stay Home Fresh
Austrália
20 dias usando o app
Identixweb Limited deixou uma resposta 5 de abril de 2021

We really appreciate the time you took to write such a detailed review! Thank you very much!

11 de outubro de 2021

This application broke down leaving my store in chaos. When I contacted the team i was told twice it had been fixed and I am still unable to reinstall the app and have had zero assistance. Such a shame as I have used this app for many years and am now very disappointed.

The Lazy Grazer
Austrália
Mais de 1 ano usando o app
Identixweb Limited deixou uma resposta 12 de outubro de 2021

Hi there, I am very sorry 🙏🏻🙏🏻 for the inconvenience you had with the app. 😞 😔 😟
I have checked your conversation with us about the issue and found the issue was with our server and it has been resolved on the same day.
I request you to check again for the issues and confirm if you're still facing any issues. 😋

26 de maio de 2022

カート画面にカレンダーを追加するために利用しています。商品ごとに違うカレンダーを表示できるので、納期のことなる商品を扱っていたり、複数国に配送したりするショップには適しているのではと思います。アップデート後にカレンダーが表示されなくなる不具合が1度だけあったので星を1つ引いています。

イーフローラ海外フラワーサービス
Japão
Mais de 1 ano usando o app
Identixweb Limited deixou uma resposta 19 de maio de 2023

Hello....

Thank you for taking the time to review our app and for giving us a 4-star rating. We appreciate your feedback and are delighted to hear that our app has been helpful in adding calendars to the cart screen and displaying different calendars for each product.

We designed our app with the aim of providing flexibility for shops that handle products with various delivery dates or cater to multiple countries. We're glad to know that it has been suitable for your specific requirements.

If you have any further suggestions or encounter any other issues, please don't hesitate to reach out to our support team. We value your business and are committed to providing you with the best possible experience.

Thank you once again for your review and for choosing our app. We appreciate your support, and we will continue working diligently to meet and exceed your expectations.