Helhetsomdöme
4,9
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
30 november 2023

I am very suprised by how helpful the services provided. Was feeling anxious on how to operate the app but was quickly reassured with the available customer service. Quick responses no matter what time you reach out. Really appreciate the assistance in transitioning to using this delivery service. I have been served by Mayank and Manoj who have been very patient with my tech issue.

Jess Lemon
Australien
4 månader användning av appen
Identixweb Limited svarade 28 december 2023

We're delighted to hear about your positive experience!
It's wonderful to know that our customer service, especially Mayank and Manoj, provided quick and helpful assistance, easing any anxiety about operating the app. We appreciate your kind words and are here to support you further.
If you have any more questions or tech issues, feel free to reach out.
Thank you for choosing our delivery & pickup App!

18 januari 2024

Good user experience. Easy step by step instructions by Manoj. Would recommend

Estúdyo
Australien
4 dagar användning av appen
Identixweb Limited svarade 29 januari 2024

Thank you 🙏🏻 for your review. 🥰😍
➝ We're happy that you had a good user experience with our app and that Manoj provided you with easy step by step instructions.
➝ We appreciate your feedback and your recommendation of our app. 🙏🏻🙌🏻

4 december 2023

It's a great app that gives us great. Great customer service. Very helpful tech team and fast response time! Would highly recommend it!

Chef Banchan 셰프 반찬
USA
Ungefär 2 månader användning av appen
Identixweb Limited svarade 28 december 2023

Thank you for your glowing review! We're thrilled to hear that you find our app great and appreciate our excellent customer service.
Our tech team is always here to help, and we're delighted that you experienced a fast response time. Your recommendation means a lot to us!

7 december 2023

Excellent, we use it for several stores and it works perfectly. The customer service team is also very good.

Plantastic | Quinta Región
Chile
29 dagar användning av appen
Identixweb Limited svarade 28 december 2023

Thank you! Delighted to hear our app works perfectly for your multiple stores. We appreciate your positive feedback about our customer service team.

21 september 2023

Manoj was a great help with all my needs, i really appreciate the support thats available for small business orders. Thanks!

Mann & Co Bakeshop
Kanada
Mer än ett år användning av appen
Identixweb Limited svarade 26 september 2023

Thank you 🙏🏻🙇🏼‍♂️ for your kind review. 😍🥰
We are so happy 😊 to hear that Manoj was a great help with all your needs. 😎😎
We appreciate 👏🏻 your support 🙇🏼‍♂️ and your recognition of our efforts. 🙌🏻🙌🏻

4 oktober 2023

I had a fantastic experience working with Hemadri! She was incredibly helpful and assisted me with all of my queries and questions. She even guided me through the process of replicating data in both of my stores. If you're looking to streamline your local delivery and shipping processes, I highly recommend using this app. And if you ever need support from Stellar, don't hesitate to choose Hemadri. She's a valuable resource and made my experience a smooth one.

Meat House Gourmet Butcher
Förenade Arabemiraten
6 månader användning av appen
Identixweb Limited svarade 10 oktober 2023

Thank you 🙏🏻🙇🏼‍♂️ for your fantastic review. 😍😊
➝ We are so happy 😀 to hear that you had a great experience working with Hemadri. She is one of our best support agents and she always tries to provide helpful and friendly service to our customers. 😎😊
➝ We are glad 😌 that she assisted you with all of your queries and questions and guided you through the process of replicating data in both of your stores.
➝ We appreciate 👏🏻👏🏻 your feedback and your recommendation of our app. 🙌🏻🎊🙌🏻🎊

4 juli 2023

Excellent customer service. We had an urgent error with another app but this app fixed the issue right away!

クスミティー 公式オンラインブティック
Japan
Mer än 4 år användning av appen
Identixweb Limited svarade 6 juli 2023

Thank you 🙌🏻🙏🏻🙇🏼‍♂️ so much for your kind words and positive review. 😍🥰🙌🏻
➝ I'm happy to hear that my app fixed your issue and met your expectations. I hope you enjoy using it and find it useful. 🎊🎊
➝ If you have any questions or suggestions, please feel free to contact me anytime. I appreciate your business and support. 😊🙇🏼‍♂️

7 juli 2023

So easy to contact support for this app. Wonderful service, fast, very friendly and helpful and fixed the problems for me that another app had caused, calendar now works great for my business. Thank you

Dandycandy
Nya Zeeland
Mer än 2 år användning av appen
Identixweb Limited svarade 7 juli 2023

Hey Lucy.
Thank you for the positive feedback! We're glad our support team could assist you effectively. Enjoy the improved calendar for your business!
If you have any further questions or need any more help, please don't hesitate to reach out.
Thank you once again for choosing our app!

26 oktober 2023

Just installed the App and it is brilliant, loads of features and the help setting it up was fast and very professional - cannot fault this at all!!

The Little Deli
Storbritannien
6 månader användning av appen
Identixweb Limited svarade 2 november 2023

Thank you for your brilliant review.
➝ We're delighted that you installed our app and that you found it loaded with features.
➝ We're also glad that you received fast and professional help from our team to set up the app.
➝ We appreciate your feedback and your support, and we hope you have a wonderful experience using our app.

Redigerat 15 januari 2024

Because of Mayank, our inquiry got solved in minutes. Great customer service and well recommended app for online businesses

Freshness.ae
Förenade Arabemiraten
3 månader användning av appen
Identixweb Limited svarade 8 november 2023

Thank you for your review.
➝ We're delighted that you are using our app for your multiple stores and that Hemadri was very helpful and smart in fulfilling your queries.
➝ We appreciate your feedback and your 10 stars rating for her.
➝ We hope you have a great experience using our app and its features.