Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

รีวิว (781)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 90% ของการให้คะแนนคือ 5 ดาว
  • 6% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 2% ของการให้คะแนนคือ 1 ดาว
24 ตุลาคม 2024

The support for this product works wonderfully. All my requests were fulfilled as quickly and accurately as possible. I'm glad they know exactly how their program works and how to adapt it to your website instantly. 5 stars. The best

Cherry Blossom | Flowers Delivery in LA
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
Identixweb Limited ตอบแล้ว 11 พฤศจิกายน 2024

Thank you for the amazing review! 🌟
We're thrilled to hear that our support team could meet your needs quickly and accurately.
It's wonderful to know that our app has seamlessly integrated with your website.
If you ever need further assistance, we're always here to help.
Thanks again for choosing us!

29 ตุลาคม 2024

For our Meal Prep Delivery business with very specific and detailed needs regarding delivery locations, cut-off time and so on, this app is working wonders.
Their support ist fast, and helpfull when it come to explain all the various possibilities you can basically anything that you can imagine can be done. time slots, limit slots, areas, enable disable certain delivery methods independent for different locations and many more.
There is only one tiny feature that we miss for a 6 Star rating: Global Blackout dates for holidays in one place for all locations.
Thank you stellar, for reaching for the (6th) stars for us ;)

David`s Fitnessfood
สวิตเซอร์แลนด์
5 เดือน ในการใช้แอป
Identixweb Limited ตอบแล้ว 11 พฤศจิกายน 2024

Thank you so much for the fantastic review! 🌟 We're thrilled to hear that our app meets the unique needs of your Meal Prep Delivery business and that you're finding the flexibility useful for managing delivery options and time slots. Our support team is always here to help you explore all the possibilities.
Thanks for reaching for the stars with us! 🌠

16 กันยายน 2024

I am so excited to use this app. I've been looking for one that was easy for me to use but also a great experience for my customers. I had a little problem setting it up because I didn't know what I was doing but support is amazing. Very kind and patient which is important as a business owner. If you are looking for a great app, this is it.

Weirdoughs
สหรัฐอเมริกา
ประมาณ 2 เดือน ในการใช้แอป
Identixweb Limited ตอบแล้ว 23 กันยายน 2024

Thank you for your wonderful feedback! We're thrilled to hear you're enjoying the app and found our support helpful. If you have any more questions, we're here for you!

11 กันยายน 2024

I just needed an app that would allow us to provide a list of our stores as an option for in-store pickup. We aren't using Shopify POS and we aren't tracking inventory at our physical locations. If we sell something online that we don't have in our stores, we dropship from our distributor. We offer free in-store pickup to get the customers in to our store for upsell opportunities. This app doesn't have a limit on # of locations (we're currently at 68) and handles the in-store pickup feature exactly how we want to use it. I had one question during setup that I couldn't figure out myself, and got an email response within 24 hours with step by step instructions + screenshots.

Bowling World
สหรัฐอเมริกา
7 วัน ในการใช้แอป
Identixweb Limited ตอบแล้ว 16 กันยายน 2024

Thank you for your detailed review! We're glad our app meets your needs for in-store pickup and supports your extensive number of locations.
It’s great to hear that the setup support was helpful with clear instructions and screenshots.
If you have any more questions or need further assistance, don’t hesitate to reach out!

8 พฤศจิกายน 2024

This app has been a tremendous addition to my shopify store allowing me to enable local delivery date & time pick feature. The support is very helpful too. Recommended!

Nutbit Choco
อินเดีย
3 เดือน ในการใช้แอป
Identixweb Limited ตอบแล้ว 11 พฤศจิกายน 2024

Thank you for the great review! We're delighted to hear that our app has been a valuable addition to your store and that you're enjoying the local delivery date and time pick features. Our support team is always here to help, so don't hesitate to reach out. Thanks for recommending us! 😊

5 ตุลาคม 2024

No tienen en cuenta a los pequeños comercios. Instalé la app para probar pero no la usé. desinstalé la app pero olvidé dejar de suscribirme y me han cobrado la subscripción.

he contactado con el servicio y no me quieren devolver el dinero. Me parece bastante mal que no quieran devolver el dinero, sobretodo sabiendo que jamás usé sus servicios.

soleilu
สเปน
19 วัน ในการใช้แอป
Identixweb Limited ตอบแล้ว 7 ตุลาคม 2024

Hello there,

➝ Please note that our charges are not based on the size of your business, but rather on the number of days the app was actively installed on your store. According to our records, the app was installed for a total of 17 days, including a 14-day free trial. As such, you were billed for the remaining days after the trial period.

➝ Additionally, we noticed that the app was reinstalled for two days, from October 4th to 5th, which we interpret as an indication that you intended to continue using the app during that time.

➝ In accordance with our policy, we are unable to issue a refund for the charges incurred.

➝ We appreciate your feedback and thank you for using our app. Should you have any further questions or concerns, feel free to reach out.

6 กันยายน 2024

Manoj was very helpful and sorted the problem quickly and efficiantly

Boughton Firewood
สหราชอาณาจักร
ประมาณ 5 ปี ในการใช้แอป
Identixweb Limited ตอบแล้ว 16 กันยายน 2024

Thank you for your review! We’re glad Manoj was able to help quickly and efficiently.
Don’t hesitate to get in touch in the future if you need any assistance.

13 กันยายน 2024

excellent app excellent support doing lots of customisation for me!!

Green Elf Trees
สหราชอาณาจักร
6 เดือน ในการใช้แอป
Identixweb Limited ตอบแล้ว 16 กันยายน 2024

Thank you for your feedback! We're thrilled to hear you’re satisfied with both the app and the support, especially with the customizations. If you need anything else, just let us know!

30 กันยายน 2024

Very clear and effecient App. Their support is amazing!

Boucherie Emsalem
ฝรั่งเศส
10 เดือน ในการใช้แอป
Identixweb Limited ตอบแล้ว 4 ตุลาคม 2024

Thank you so much for your kind words! We're thrilled to hear that you find our app clear and efficient.
Our support team is always here to help, and we appreciate your recognition of their efforts. If you have any more feedback or need assistance, please don't hesitate to reach out!

23 สิงหาคม 2024

I'm just getting started setting up my shop and the customer service to date has been excellent, so helpful!

Skye Flowers
ไอร์แลนด์
ประมาณ 2 เดือน ในการใช้แอป
Identixweb Limited ตอบแล้ว 27 สิงหาคม 2024

Thank you for your review! We're excited to hear that your setup experience has been positive so far and that our customer service has been helpful.
We're here to support you every step of the way as you get your shop up and running. If you need any further assistance, don't hesitate to reach out!