Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

รีวิว (813)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 90% ของการให้คะแนนคือ 5 ดาว
  • 6% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 2% ของการให้คะแนนคือ 1 ดาว
20 เมษายน 2020

I needed to install a calendar so my clients could decide when they wanted their cakes delivered and it works perfectly! It is super easy to set up and I wanted a further change in the way it looked before the check out and the technical assistance was super helpful and kind!

LUISA POSTRES
โคลอมเบีย
10 วัน ในการใช้แอป
Identixweb Limited ตอบแล้ว 22 เมษายน 2020

Thank you for your feedback.

17 พฤศจิกายน 2021

Great Service. Manoj was so helpful and got the service up and running in no time. Looking forward to using it.

Metropolitan Bakery
สหรัฐอเมริกา
10 วัน ในการใช้แอป
Identixweb Limited ตอบแล้ว 17 พฤศจิกายน 2021

Thank you very much for your feedback...😍 Support team is always there to help you with your concern!!

Happy Scheduling! ✌

27 มิถุนายน 2023

We do not allow delivery scheduling on the website due to the nature of our product. The App has basically fulfilled all our needs for order delivery arrangements.

Wood Artisan Interior Design
เขตปกครองพิเศษฮ่องกงแห่งสาธารณรัฐประชาชนจีน
7 เดือน ในการใช้แอป
Identixweb Limited ตอบแล้ว 28 มิถุนายน 2023

Thank you for the 4-star review! 🙏🏻🙌🏻
We're glad to hear that our app has fulfilled your needs for order delivery arrangements.
If you have any further suggestions or feedback, we're always here to listen and improve. Thank you for choosing our app! 🥰🙌🏻

3 กันยายน 2020

Great app really intuitive. Good customer support. Helps to mange customers dates and times. Would be better on the checkout page to select a date.

www.todaysmenu.ca
แคนาดา
7 เดือน ในการใช้แอป
Identixweb Limited ตอบแล้ว 7 กันยายน 2020

Thanks for your valuable feedback.
→ Our app works only on the product page or the full cart page. So I'm sorry that you didn't get from us you want.

24 กันยายน 2021

Maynak was helpful but app did not meet needs. Maynak was helpful but app did not meet needs. Maynak was helpful but app did not meet needs.

Surprise Cake
สหรัฐอเมริกา
9 วัน ในการใช้แอป
Identixweb Limited ตอบแล้ว 27 กันยายน 2021

Thank you so much for your feedback!

26 พฤษภาคม 2022

Excellent customer service from friendly staff members. They attended to me promptly and resolved my enquiries. :)

Bouqie
ออสเตรเลีย
7 เดือน ในการใช้แอป
Identixweb Limited ตอบแล้ว 30 พฤษภาคม 2022

Thank you so much for the review!!! 🙏🙏🙏

7 กันยายน 2020

Order Delivery Date is one of the must-have applications for any online store to manage their customer's expectations on when they can expect their deliveries. The app is pretty customizable due to the addons. For us, we needed to dissect the small country that we serve into different time zones based on cities. And each city had its own cutoff, processing and delivery time.

Petriotics
เลบานอน
9 วัน ในการใช้แอป
Identixweb Limited ตอบแล้ว 8 กันยายน 2020

Thanks for your valuable feedback.

29 ธันวาคม 2023

I run an artisan bakery here in Brussels/Belgium and "Stellar Delivery & Pick-up" is basically the app that we needed to bring in more business from different sales channels. I got in touch with that team twice (big up Manoj) for 1:1's and they've been able to help me navigate all the features this app offers. We're delighted about all the options the app offers, as well as the personalized service. Kudos to the entire team.

Aube
เบลเยียม
9 วัน ในการใช้แอป
Identixweb Limited ตอบแล้ว 29 มกราคม 2024

Thank you 🙏🏻 for your wonderful review. 🥰😍
➝ We're thrilled that you run an artisan bakery in Brussels/Belgium and that our app is exactly what you needed to bring in more business from different sales channels.
➝ We're also happy that you got in touch with our team and that they helped you navigate all the features our app offers.
➝ We appreciate your feedback and your delight about all the options our app offers, as well as the personalized service.
➝ Kudos to you too for choosing our app and supporting our team.

23 พฤศจิกายน 2023

Highly customizable and excellent customer support, would definitely recommend for any ecommerce store owner.

Kaamastra
อินเดีย
9 วัน ในการใช้แอป
Identixweb Limited ตอบแล้ว 1 ธันวาคม 2023

Thank you 🙏🏻🙇🏼‍♂️ for your review. 🥰😍
➝ We're delighted that you find our app highly customizable and that you received excellent customer support from our team. 😎
➝ We appreciate 👏🏻 your feedback and your recommendation of our app to any e-commerce store owner.
➝ We hope you enjoy using our app and its features. 🎊🙌🏻

20 เมษายน 2020

The concept of the app is very good but one of the main features (delivery cut-off) doesn't work and support is technically weak. The delivery cut-off feature doesn't handle non-working days and the logic around that creates some bizarre outcomes (for example, as you progress through the weekend EARLIER delivery dates become available!!!). Support are responsive but don't try to resolve the issue properly, instead they just attempt trial and error patches. These either don't work for more than a day or sometimes even make things worse. I have exchanged almost 40 e-mails with support but have finally given up with them. It's a real shame as the app could be great and the issue would only require some very basic tweaks to the logic to correct.

The Homemade Brownie Company
สหราชอาณาจักร
8 เดือน ในการใช้แอป
Identixweb Limited ตอบแล้ว 20 เมษายน 2020

Hi Adam, we are extremely sorry for your bad experience with the app. Well, our app developer has made it well working for all other customers and all of them who have issues with this (cut-off) feature, all have been got it working fine. It's not possible every time for you to work the feature as per your logic because every business has different requirements. I know that you have a conversation with us via an email for a long time and we tried to make that feature working as per your need.
In the last fix, we almost achieved your requirement and have been got success almost. But I still don't understand where you stuck.
Anyway, thanks for your feedback and I really appreciate you for your words.