Stellar Delivery Date & Pickup
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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I just needed an app that would allow us to provide a list of our stores as an option for in-store pickup. We aren't using Shopify POS and we aren't tracking inventory at our physical locations. If we sell something online that we don't have in our stores, we dropship from our distributor. We offer free in-store pickup to get the customers in to our store for upsell opportunities. This app doesn't have a limit on # of locations (we're currently at 68) and handles the in-store pickup feature exactly how we want to use it. I had one question during setup that I couldn't figure out myself, and got an email response within 24 hours with step by step instructions + screenshots.
Thank you for your detailed review! We're glad our app meets your needs for in-store pickup and supports your extensive number of locations.
It’s great to hear that the setup support was helpful with clear instructions and screenshots.
If you have any more questions or need further assistance, don’t hesitate to reach out!
I am so excited to use this app. I've been looking for one that was easy for me to use but also a great experience for my customers. I had a little problem setting it up because I didn't know what I was doing but support is amazing. Very kind and patient which is important as a business owner. If you are looking for a great app, this is it.
Thank you for your wonderful feedback! We're thrilled to hear you're enjoying the app and found our support helpful. If you have any more questions, we're here for you!
Manoj was very helpful and sorted the problem quickly and efficiantly
Thank you for your review! We’re glad Manoj was able to help quickly and efficiently.
Don’t hesitate to get in touch in the future if you need any assistance.
excellent app excellent support doing lots of customisation for me!!
Thank you for your feedback! We're thrilled to hear you’re satisfied with both the app and the support, especially with the customizations. If you need anything else, just let us know!
No tienen en cuenta a los pequeños comercios. Instalé la app para probar pero no la usé. desinstalé la app pero olvidé dejar de suscribirme y me han cobrado la subscripción.
he contactado con el servicio y no me quieren devolver el dinero. Me parece bastante mal que no quieran devolver el dinero, sobretodo sabiendo que jamás usé sus servicios.
Hello there,
➝ Please note that our charges are not based on the size of your business, but rather on the number of days the app was actively installed on your store. According to our records, the app was installed for a total of 17 days, including a 14-day free trial. As such, you were billed for the remaining days after the trial period.
➝ Additionally, we noticed that the app was reinstalled for two days, from October 4th to 5th, which we interpret as an indication that you intended to continue using the app during that time.
➝ In accordance with our policy, we are unable to issue a refund for the charges incurred.
➝ We appreciate your feedback and thank you for using our app. Should you have any further questions or concerns, feel free to reach out.
Very clear and effecient App. Their support is amazing!
Thank you so much for your kind words! We're thrilled to hear that you find our app clear and efficient.
Our support team is always here to help, and we appreciate your recognition of their efforts. If you have any more feedback or need assistance, please don't hesitate to reach out!
Happy with the application, I requested to build an additional feature for my shipping option, the team did it fast for a good price. I am very happy with the result, thank you. I recommend the app.
Thank you for your wonderful review! We're delighted to hear that you're happy with the application and that our team could quickly build the additional feature for your shipping option at a good price.
Your satisfaction is our priority, and we're glad you’re pleased with the result. We appreciate your recommendation!
Manoj was very helpful in navigating this app. It works great for my needs as a florist.
Thank you for your feedback! We're pleased to hear that Manoj was helpful and that the app is working well for your needs as a florist.
Awesome app! had everything we needed for our flower shop. They were very helpful with getting on a screen share to help us with the setup too!
Thank you for your feedback! We’re thrilled to hear that the app has everything you need for your flower shop and that our team was able to assist you with the setup.
If you need any further help, feel free to reach out. We’re here to support you!
It's good to have customers chose a later date for delivery/pick up on order.
Con to this app is I edited my lead time and blackout dates and doesn't register which is very inconvenient if you have product that really need a lead time to create before sending out. Also it split up an order into 2 different dates even though they were supposed to be for the same future date requested.
This app is ok, but does have a lot of frustration and not very "smooth"/efficient :(
Hello there,
We’re sorry to hear about the issues you’ve encountered with the app and apologize for the inconvenience this has caused. To help us better understand and resolve the problem, could you please provide more details? If possible, sharing a screenshot and any additional information would be incredibly helpful. You can send this to support@identixweb.com email address.
We truly regret the frustration you've experienced and appreciate your patience as we work to address these concerns.
Looking forward to hearing from you soon.