Stellar Delivery Date & Pickup
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I have used this app for over 4 years now. Their new iteration has improved leaps and bounds.
That time I needed support, I got it in less than an hour and we were able to resolve the concern.
Thank you so much for being with us for over four years! We're thrilled to hear that you’re enjoying the improvements in our latest version.
It’s great to know our support team was able to assist you quickly and resolve your concern in under an hour — we always strive to provide fast and reliable service.
We truly appreciate your continued trust and support! If you ever need anything else, we’re always here to help.
Simple to set up and works exactly as described. The interface is clean, and the features add real value without overcomplicating things. Support was quick and helpful when I had a question. Definitely a solid addition to any Shopify store.
Thank you so much for your wonderful feedback! 🙏
We’re thrilled to hear that you found the app easy to set up and that it adds real value to your store. Our goal is to keep things simple and effective, and we’re glad the support team could assist you quickly.
We truly appreciate your kind words and your trust in our app! 💛
La app de Delivery & Pickup cumple su función, aunque podría ser más completa y sería ideal que estuviera disponible en español. Aun así, destaco el excelente soporte técnico: responden rápido y siempre ayudan a resolver cualquier duda o inconveniente.
Thank you for your thoughtful feedback! We’re glad to hear that our app is serving its purpose and that you’ve had a great experience with our support team.
Hele goede klantenservice, snel en doelgericht.
De app zelf biedt heel veel opties, heeft ons mogelijkheden voor de shop gebracht die ik ergens anders niet kon vinden.
Thank you for your kind words! We’re so glad to hear you’re enjoying both our app’s features and our customer service. It means a lot to know app is providing unique shopping opportunities for your store. We truly appreciate your support!
Had a problem with some of the settings. the lady on the help desk sorted it very quickly and efficiently, making it easy for me to understand.
thank you for the help.
Thank you so much for your kind words! We're glad to hear our team was able to help you quickly and make things easy to understand.
If you ever need further assistance, don’t hesitate to reach out — we’re always happy to help!
Execellent App, amazing customer care. Kept working until the issue was solved. Highly reccomend
Thank you so much for your wonderful feedback! We’re glad you’re happy with the app and our support. It means a lot to know our efforts made a difference — we truly appreciate your recommendation!
Neste momento não está a ser grande coisa, está a ocorrer uma falha no carregamento da App que está a afetar cerca de 20% das compras, isto leva a que haja encomendas sem data definida de entrega.
I checked your store and found that customers are able to proceed to checkout before the calander fully loads. As a solution, we can disable the checkout button until the app loads or a date and time are selected. To implement this, we’ll need to add a small piece of code to your theme.
Our support team has already reached out to you by email to provide a solution, but we haven’t received any response from your side. Even before this review, we didn’t receive your query. Could you please reply to us via email so we can resolve your concern promptly?
Manoj was super helpful and helped me onboard the app. he also took my feedback for improvements after seeing how painful it was to select each individual product and am hoping for a improvement there. thanks again
Thank you for your kind words! We’re glad Manoj could help you get onboarded smoothly, and we really appreciate your valuable feedback. We’re always looking to improve the app, and your suggestion will definitely be taken into consideration. Thanks again for sharing your experience!
Good app that enables customers to choose delivery date, pick up date at selected timings. Mayank has been most responsive and helpful!
Only improvement I hope to see is this -
currently when using customised shipping price add on, shopify no longer recognises the purchase as an online channel method but its left blank instead, this creates a lot of distortion in the data as looks like online orders have reduced.
The identixweb team is aware of it however i understand its a shopify limitation that needs to be fixed.
Thank you for the great feedback! We're glad you find the app helpful and appreciate your kind words about Mayank.
Thanks for your support!
Really great support! I scheduled a call for less than 24 hours, and they walked me through troubleshooting my zipcode error. Within 10 minutes, we had everything resolved, and the app is now live on my site!
Thank you so much for your kind words! We’re glad to hear that our team was able to quickly assist you with the zipcode issue and get your app live in no time. Your satisfaction means a lot to us, and we’re always here if you need any further support. Wishing you great success with your store!