Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features that simplify local delivery and shipping. It's easy to integrate and particularly useful for businesses requiring delivery date selection. The support team is known for their efficient problem-solving, with team members Manoj, Hemadri, and Mayank often praised for their exceptional service. The app is reliable, frequently updated, and affordable.

Edited August 30, 2021

Very good support department. I had a problem and it was fixed within 48 hours after giving them access. Thank you !

Osteposten
Denmark
About 1 year using the app
Identixweb Limited replied August 31, 2021

Thank you so much for your feedback!🙏🏻 We are always here to help you with your queries... 😊

June 28, 2021

The app wasn't functioning on our store but after emailing the developers they quickly fixed this issue for me. Manoj was really efficient and quick to fix the problems, amazing customer service! Thank you :)

Plants By Post
United Kingdom
About 1 year using the app
Identixweb Limited replied June 28, 2021

Thank you so much Clara for your valuable feedback...🙏🙏 Support is always available to help you with your queries!!

Edited March 31, 2021

The app is great and the customer support is even better! Manoj & Chandini helped me with installing the calendar onto my site and was even able to help me with making my calendar a required field that customers have to fill in before proceeding to checkout!! Excellent, speedy customer service, 100% recommend! Thanks Manoj & Chandini !

ACTIVE JUICES
United Kingdom
About 1 year using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

April 13, 2019

I have found this app very useful for my website. I've tried the cut-off time feature and that's WOW!

Highly recommend!!!

Cravo e Canela Confeitaria - Goiânia
Brazil
About 1 year using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

Edited December 3, 2021

Thanks to the customisation options within the app, we have been able to use it to allow customers to order in advance and select future shipping dates, and the compatibility with Bold Subscriptions has made it perfect for us. Following on from some changes we had to make to our cart page that made the app incompatible, their team also helped out immediately to get things back up and running again. Really great support! :)

A Box of Stories
United Kingdom
About 1 year using the app
Identixweb Limited replied November 6, 2020

Thanks for your valuable feedback.

May 16, 2020

I was still on trial before making a decision to stay with this app or going with a competitor's.

The only thing that bothered me was the app's alignment on my Debut theme. While everything was left-aligned, the app was center-aligned. I asked their support team if this could be done and it's possible. It was a quick and seamless process. When I noticed that the mobile version would actually be better center-aligned instead of left, they were able to achieve this result as well.

Props to the support team on helping me even if I wasn't a paying customer yet and did exactly what I was looking for as it required back-end changes.

Gary's Patisserie
Canada
About 1 year using the app
Identixweb Limited replied April 5, 2021

We really appreciate the time you took to write such a detailed review! Thank you very much! It was our pleasure to help you out with your queries!

October 29, 2021

Great app functionality as well as prompt and helpful customer service for any customization requests. Would recommend using this app!

Bordignon Stone
Canada
About 1 year using the app
Identixweb Limited replied November 1, 2021

Thank you so much for your review, buddy!😘 Support team is always there to help you with your queries.

Happy scheduling!✌

September 8, 2021

Works Great! And the support team was so kind and fast.
I had some issue about the front design and the support team solved it promptly.
Thanks for this awesome app:)

BlueBasket
Singapore
About 1 year using the app
Identixweb Limited replied September 9, 2021

Thank you so much for your feedback!🙏🏻 We are always here to help you with your queries... 😊

Edited October 25, 2019

We ship a time sensitive perishable product and it is important that customers are able to choose a specified delivery date, this app is perfect for allowing customers to choose what day they will receive their deliveries. We were able to customize it so that customers can not choose same day delivery, and orders for next day delivery cannot be placed after a certain time. Other apps did not allow us to do both of these, it was often one or the other. We were also able to add important delivery notes beneath the calendar and to customize it to match the color scheme of our website. The delivery dates are also recorded to the orders under additional info, and show up on printed invoices and on the order confirmation page for the customer to see after checking out.

The support from the app team has been amazing, we were having trouble with some customers being able to bypass choosing a delivery date at check out and so we reached out for help and they knew exactly how to solve the problem (our own hired web developers could not solve the problem). Someone from the app support team created a video for us demonstrating how customers on our website could bypass it and then inserted a code for us that restricted customers from clicking checkout until the calendar completely loaded and prompted them to choose a delivery date before moving on. I was amazed at how quick, easy, and responsive they are and how helpful they have been. I was relieved that they offered to fix the problem for us.

Best app for having customers choose delivery dates and the most helpful support we have encountered, this app is the best choice!

Pappas Seafood Co.
United States
About 1 year using the app
Identixweb Limited replied October 25, 2019

Hi Ashley, We are pleased to have your feedback on our app. It was a great experience to serve you our service and we are happy to assist you.

February 15, 2021

Easy to use and helpful support! Everything you need to modify your order for local deliveries is all in one app. keep up the good work!

Plain Desserts
United Arab Emirates
About 1 year using the app
Identixweb Limited replied February 25, 2021

Thanks for your review.