Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (781)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing deliveries and pickups, especially for businesses handling perishable items or requiring advance bookings. It offers robust features like local delivery management to specific postal codes, seamless integration with apps like Seal Subscriptions, and customizable options for various business needs. The app is praised for its ease of use, reliability, and user-friendly interface that simplifies complex scheduling tasks. Exceptional customer support, particularly from team members like Manoj, Hemadri, and Mayank, is frequently commended for their responsiveness and ability to implement custom modifications quickly. Merchants appreciate the app for enhancing operational efficiency and improving customer satisfaction in e-commerce setups.

Edited November 6, 2020

I've been using the app for a few weeks now in three different shopify stores. It's exactly what we needed, and has all the flexibility we need for a complex production/delivery schedule. The customer service is outstanding, and they have been very quick to help me overcome any hurdles.

PickupNettiesCountryBakery
United States
12 months using the app
Identixweb Limited replied November 6, 2020

Thanks for the awesome review, Pat! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

April 17, 2018

this guys is professional! thank you for your service

Algaemor Spirulina
Israel
12 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback!!

November 24, 2020

the support is very helpful and fast response. very good and recommended. Hopefully it would runs smoothly in my store.

La Fresca Chifu Limited
Hong Kong SAR
12 months using the app
Identixweb Limited replied November 26, 2020

Thanks for your valuable feedback.

September 27, 2021

Amazing fast customer support! Always helpful. I have been using it for over one year now and never faced any issue...

Authentic Turkish Baklava
United Arab Emirates
12 months using the app
Identixweb Limited replied September 27, 2021

Thank you so much for your feedback!🙏🏻🙏🏻🙏🏻 We are always here to help you with your queries... 😊

May 27, 2020

Very useful app for us! Customer support was very responsive and quick to help out with any questions.

Sprinklr
Netherlands
12 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

May 14, 2021

Great app and SUPER fast customer service over live chat - highly recommended. Exactly what we need for our store

RoastKings
United Kingdom
12 months using the app
Identixweb Limited replied May 14, 2021

Thank you very much for the review!!!!!!🙌🏻🙌🏻🙌🏻 It was our pleasure to help your with your concerns................🙏🏻 🙌🏻😊

November 2, 2021

We were able to customize to our needs. Email and zoom support terrific! I recommend this app highly. We needed to ask for ship date instead of delivery date and it was easy - done in 5 minutes!!

Sonoma Sampler
United States
12 months using the app
Identixweb Limited replied November 2, 2021

Woahh... Thank you very much for your feedback, buddy!!! We are so grateful for your words. 🥰🥰🥰

July 13, 2021

Great app. They have updates from time to time. The support team is fantastic. Live chat works way better than ticketing system hands down. Great job Support team!

Furama City Centre Singapore
Singapore
11 months using the app
Identixweb Limited replied July 13, 2021

Hey👋 Thank you so much for your review!🙏🏻 We really appreciate you taking the time out to share your experience with us. 🙌🏻😊 😊

November 24, 2020

customer service live chat is amazing! worth a try to see if its what you need, that's what we did and the live chat really helped us implement!

Christmas Tree Delivery in Harrow, Brent & Watford
United Kingdom
11 months using the app
Identixweb Limited replied November 26, 2020

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

August 1, 2023

I had a great experience with the customer rep who helped me set up this app! He took time to make sure I knew how to do it myself.

COOKD! BY KAMI
United States
11 months using the app
Identixweb Limited replied August 2, 2023

What a wonderful review, Kami! 🥰
➝ Thank you 🙏🏻 for letting us know how much you enjoyed working with our customer rep.
➝ He is very skilled and friendly, and he always goes the extra mile to make sure our customers are satisfied with our app. 🙌🏻🎊
We are grateful for your business and your trust! 😊🎉