Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features that simplify local delivery and shipping. It's easy to integrate and particularly useful for businesses requiring delivery date selection. The support team is known for their efficient problem-solving, with team members Manoj, Hemadri, and Mayank often praised for their exceptional service. The app is reliable, frequently updated, and affordable.

Edited February 18, 2022

The app works excellent for our flower shop, however it is almost necessary to reach out to customer service to completely customize based on need and fix initial bugs. Customer service is excellent tho.

Odette: Galería de Flores
Mexico
About 2 months using the app
Identixweb Limited replied February 20, 2022

Thank you so much for your review!!🙏 Support team is always there to help you with your queries... 🤗

January 16, 2019

I have this app to provide cut-off days for delivery. I've tried on three different browsers, I've cleared the cache and am now on a second computer trying to make the delivery dates I've chosen blocked off (so people can't order on those days). I'm giving this app 1 star because I don't think I should have to ask for technical help when clearly the app has issues. I've selected the dates, clicked save, and then when I refresh or head over to the front end, the dates are not blocked off. Now I will contact support but of course this is inconvenient for my business and takes time out of my day. An app either works or it doesn't and this one doesn't work for me.

Glazed New Zealand
New Zealand
Over 3 years using the app
Identixweb Limited replied April 11, 2019

Hi,

We are extremely sorry to hear about this.

There are 1000+ active users are using our app and no one has occurred this type of issue yet. I request you to get in touch with us by emailing us or through live chat we had in our app. We'll check it into your website make this app working as it can.

Best Regards

July 24, 2018

Great app and very fast and helpful support team.

Tsp Corner Store
Australia
About 1 month using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback!

May 20, 2021

The App is ow some and very helpful, fulfilled all requirements. The live support is also very helpful. Satisfied with the your team.

Grocerywale.pk
Pakistan
About 1 month using the app
Identixweb Limited replied May 20, 2021

Thank you for your ow some review!!!❤️ It was nice to help you with your concerns....😊😊

Edited June 16, 2020

Amazing customer service! I needed to fix a few glitches on our website, but it was solved as soon as I contacted their support. I highly recommend this app especially for products and companies that serve fresh and highly perishable like ours.

Pure Nectar
Philippines
About 1 month using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

February 24, 2020

This app does everything I need, and it works like a charm! I really recommend you to try it! The main part I like most about this app is support. The team has responded to me immediately.

Flourish by Charlene
Singapore
About 1 month using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

November 3, 2022

Gute App für Lokale Lieferungen und auch einer Abholung. Support Team hilft sehr gut bei individuellen Anpassungen.

Elevant
Germany
About 1 month using the app
Identixweb Limited replied November 3, 2022

Thank you so much for your feedback, Ruben! 😍

Edited November 11, 2021

We have been using this app for scheduled deliveries and it works fine. Sometimes we have issues while using it but the Customer support team is also very flexible, supportive and helpful. Chandni & Mayank are always helping us out and are fixing problems more efficiently. Can definitely recommend this app.

Firstrow
Germany
Over 2 years using the app
Identixweb Limited replied April 8, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

February 24, 2023

I recommend this app to others it is very helpfull and also its service is perfect. Also the customer support service is awesome and fast

www.boomquet.com
United States
About 1 month using the app
Identixweb Limited replied February 27, 2023

Thank you 🙏🏻 so much for taking the time to share your thoughts about the app. 🥰😍

August 30, 2021

Great app, any issues I have are quickly demonstrated to me and resolved. I would recommend to anyone.

Zynski Bakes
Australia
About 1 month using the app
Identixweb Limited replied August 31, 2021

Thank you so much for your feedback my friend!🙏🏻🙏🏻🙏🏻