Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (781)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing deliveries and pickups, especially for businesses handling perishable items or requiring advance bookings. It offers robust features like local delivery management to specific postal codes, seamless integration with apps like Seal Subscriptions, and customizable options for various business needs. The app is praised for its ease of use, reliability, and user-friendly interface that simplifies complex scheduling tasks. Exceptional customer support, particularly from team members like Manoj, Hemadri, and Mayank, is frequently commended for their responsiveness and ability to implement custom modifications quickly. Merchants appreciate the app for enhancing operational efficiency and improving customer satisfaction in e-commerce setups.

August 3, 2021

There is a chat room provided convenient for users, and staffs are kind & willing to help. Good communication.

Foodful.hk
Hong Kong SAR
Almost 2 years using the app
Identixweb Limited replied August 3, 2021

Thank you so much for your review!🙏🏻 Support team is always available to help you with your queries! 🙌🏻😊 😊

January 31, 2020

I tried the app and had some questions to the support and need to say that these guys are really great! They write very fast emails back and help you in every situation. Many thanks for making your app perfect for me. I am happy to work with you guys.

MrBrunch AG
Switzerland
28 days using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

November 12, 2021

Order Delivery Date has solved my problem. All other similar apps i tried, failed to register the clients date input. Service is great too. Had a technical issue and scheduled an appointment with Manoj Prajapati, who helped me solve that issue.
Thank you guys and keep up the good work Arber Jakupi

taartenland.be
Belgium
28 days using the app
Identixweb Limited replied November 14, 2021

Thank you so much for your review, Arber!! The support Team is always there to help you and solve all your queries... 🤗

July 14, 2022

Great customer support - helps out a lot. I've used this app multilple times and they've been helpful each time.

Sanchoku
Japan
28 days using the app
Identixweb Limited replied July 14, 2022

Thank you so much for your feedback! 🥰😍😍

September 25, 2020

simplest delivery date and time picker app on the market. great customer service support as well! thanks to chandni for the help!

Bizu Patisserie and Cafe
Philippines
27 days using the app
Identixweb Limited replied September 30, 2020

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

August 7, 2019

Incredibly designed and a wonderful addition to the website. The app works perfectly and the support is on point. We're anticipating an immense boost in conversions. Looking forward to the following months!

Could not recommend this Order Delivery Date app more. If you're considering other options, you may want to disregard them.

Thanks again for the support on our project identixweb team. You guys and gals rock!

Auffie
United Kingdom
25 days using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

April 14, 2021

I am a shopify starter and have little knowledge. I used this app to connect to App「iCart Cart Drawer Cart Upsell」. Those Apps are made by Identixweb. If I have something wrong with my cart system. Their support team helps me right away. That's why I changed delivery app to this app. Good design and easy to use. I am very satisfied with their support. Thanks every time!!

NIPLUX 公式オンラインストア
Japan
25 days using the app
Identixweb Limited replied April 15, 2021

Thank you Sung for your valuable feedback! It was our pleasure to help you out with queries ad concerns.

October 27, 2019

The app is SO EASY to install, VERY CLEAN, but the SUPPORT is what sold me. LIGHTNING FAST chat which usually 90% of the chats are robots. And if they do answer they point you strait to FAQ. These guys are worth every single penny. We use it for our local delivery business and its flawless!!!

Ludabay
United States
25 days using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

June 9, 2022

Very happy with this app, it provides lots of unique and useful features! including plugins that allow you to closer tailor the app to your requirements.

mattresses365
United Kingdom
24 days using the app
Identixweb Limited replied June 14, 2022

Thank you so much for your feedback, Dear! We are so grateful for your words...

June 2, 2020

Was working fine but then stopped. Can load or not load for end users depending on the day, hour or minute and if my 6 year old daughter got out the right or left side of her bed. Contacted support twice to see if they could help and no response. Hoping this crap review will entice a response.

2U Grocer AU
Australia
Almost 2 years using the app
Identixweb Limited replied June 2, 2020

Hello there, I hope you are doing well.
Sorry to hear about this and I apologize for the inconvenience you had with our app!
I have investigated further on your concern and found the emails you sent to us. Also, I have found that we had replied to both emails within 24 hours as we promise to reply when we get your request in our email.
See the below screenshot of the reply:
- Here is your first email on 18th of March, 2020
https://prnt.sc/ssa3oy
- Second email on the 28th of May, 2020.
https://prnt.sc/ssa4g1
→ Please let me know about the exact issue your are fading with the app and our team will assist you to resolve it.