The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Batch 22 Bakery CA
the customer service is EXTREMELY fast and documentation is very clear. everything is stellar from the moment you install. I had a couple questions as I was setting up, and was able to set up a zoom call with them and they helped me work out everything. excellent service.
They helped me set it up so it would be as straight forward for the customer as possible. Very helpful.
BackWerk SCS Vösendorf
This app is great, I recommend it. I really appreciate the customer service. Support staff are very knowledgeable and helped me numerous times!
The Flaky Apple Pie Co
Amazing customer service!! Super fast, knowledgable and eager to get your store up and running as quickly and smoothly as possible. Super happy!
Alberta Food Tours
We were very impressed by the level of customer service provided by this app developer. Immediately after installing the app, we were able to have a Zoom meeting with customer service to help us complete the installation. It was a huge timesaver and incredibly helpful. Thanks so much!
Chefs on Wheels
We were using a different app for our Pickup & Delivery date selection and it was giving us no end of trouble for us and our customers, especially given the seemingly unique nature of how we sell our products. I searched and found Store Pickup & Local Delivery and decided to give it a try. Even though they were in their infancy (we've been using them now for 7 months) and the app didn't have all the features they do now, it was the support from the team that blew us away. They were always happy to assist in setting up or changing settings, customising and performing minor tweaks, and listening to feedback and feature requests (which they've now added) and we couldn't be happier. Thank you so much Kumar and the team, we couldn't ask for more, and our store would not be what it is today without you! HIGHLY RECOMMENDED! FIVE (TEN?) STARS!!
This app is exactly what I need and the support/development team is A-M-A-Z-I-N-G! They have been extremely helpful, knowledgeable, and patient with my 238923471372392 questions. I love how responsive they are to questions - definitely top-notch customer service. The app's functionalities are great, the interface is easy to use, and its appearance in my store is beautiful. It definitely creates a great user experience and I know the team is making a bunch of improvements to make it even better. I tested TONS of other apps, and this beats the competition in terms of functionality, ease of use, price, support, and appearance. I would give it 10 stars if I could. Thank you!!!!
Peonies from Pluto
Always on hand to help via zoom - they are great! I'm not good with anything technical, so they are honestly amazing!
Fourth and Main on Laurel
The staff here are brilliant. I highly recommend. Did Google Meet and Screen Share and then let them work their magic.
Congrats to Team LogBase this is fantastic, and guys done the setup for me, and it works 100% as it says.