Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
Redigeret 12. januar 2024

Thanks you Dhinakar and Rahul, Barath for all the help.
App is perfect and service event amazing.

I wish we can avoid using the shopify API but all the rest is perfect

Petit cake mtl
Canada
Cirka 2 måneder bruger appen
Logbase svarede 27. november 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

18. november 2023

Easy to use and great customer service support.

HANA x TOKI
Singapore
3 måneder bruger appen
Logbase svarede 27. november 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

9. januar 2024

Does not work unless Shopify's 3rd party carrier rate API is enabled...despite the misleading info this App writes in the pop up during set up after installing the app. 3rd party carrier rate API is only available if you're on a shopify plan that costs minimum $320/month. Really disappointed this app misled us about this requirement and wasted our time setting up and testing an app that was never gonna work as advertised. We contacted "support" about this but they said some folks don't need 3rd party API access because they just use the date picker portion of this app...be warned! Doing this would allow customers to choose a *delivery* date on the cart page and then the $0 free (pickup) option at checkout...it's not a real world solution and this app needs to be more upfront about the expensive shopify requirements it needs to function correctly.

Goose the Market
USA
Cirka en time bruger appen
Logbase svarede 11. januar 2024

Hello,

Thank you for your response.

We want to communicate that we have made diligent efforts to present accurate information regarding the Carrier Calculated Shipping API, as it is a mandatory requirement for apps like ours on Shopify. Additionally, we'd like to clarify that the Carrier Calculated Shipping API is accessible with the "Shopify" plan ($79). You can either add this API as a $20/month add-on or opt for the annual Shopify plan to include this feature.

We sincerely apologize if our previous explanation caused any confusion, and we assure you that it was not our intention to provide inaccurate information. We have carefully reviewed the details and updated the content to ensure clarity and minimize any potential misunderstandings.

Should you require assistance with setting up the app, please don't hesitate to contact us. We are more than willing to help at any time.

Regards,
Siva
Customer Success Team
Logbase.io

25. december 2023

Great support recommend to try!

Dana's Breads
USA
Cirka 9 timer bruger appen
Logbase svarede 1. februar 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

6. november 2023

Febin was very helpful and managed to help me very quickly with our specific request. Thanks again !

SPIJS GENT
Belgien
Cirka et år bruger appen
Logbase svarede 27. november 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

29. november 2023

Great prompt, helpful and meaningful service. I just had a chat with Jenifer Logbase who kindly helped me to update my settings to achieve requested outcome, gave some good advise on top of that and was really patient. As we went, I have identified another unrelated issue and she has pointed me to the solution straight away.

Awesome job!

Floral Atelier Australia
Australien
14 dage bruger appen
Logbase svarede 1. februar 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

Redigeret 17. november 2023

Superior support and a great way to customize the cart page to allow people to choose pickup or shipping (with special rules to disable whatever you need to - on specific products! yeah!)

Balloon Van Gogh
USA
11 måneder bruger appen
Logbase svarede 5. november 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
-Rahul

31. oktober 2023

Great app, does everything we need. Service is spot on.

Eurostyle Smallgoods Butcher
Australien
Cirka et år bruger appen
Logbase svarede 27. november 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

9. november 2023

The app allows me to schedule my deliveries easily on days that are good for my schedule. Thank you also for your help support.

Rolling Tea Cart
USA
4 måneder bruger appen
Logbase svarede 14. november 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

10. november 2023

Excellent service from Pickeasy. Roghul and team have even go beyond to help me with the delivery setting.

the-moments.co
Malaysia
3 måneder bruger appen
Logbase svarede 20. november 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.