Pickup Delivery Date —Pickeasy

Jenifer was great, fixed an issue very fast!

Barath assisted on setup

Title: Exceptional Tech Support Experience with Sudhan R. for Customized Delivery and Shipping Setup on Shopify

I recently had the pleasure of working with Sudhan R. from the tech support team, and I am truly impressed by his exceptional support in setting up a complex delivery and shipping system on our Shopify store. Sudhan's expertise not only helped me configure different setups for local delivery, pickup, and shipping but also enabled us to implement advanced features such as limiting orders per slot and setting various parameters to enhance our operational efficiency.

One of the most remarkable aspects of Sudhan's guidance was the ability to set specific criteria such as cut-off times, preparation times, blackout dates, minimum order values, and zipcode checks for each delivery method. This level of customization has allowed us to streamline our order fulfillment process, ensuring timely and accurate deliveries while catering to the unique needs of our customers.

Sudhan also introduced me to product-specific settings such as preparation times, fulfillment types, availability, and blackout dates, enabling us to manage our inventory more effectively and provide accurate information to customers regarding product availability and delivery timelines.

Furthermore, with Sudhan's assistance, we were able to manage multiple locations seamlessly, customize delivery days based on zip/postal codes, and implement language translations to enhance the shopping experience for our diverse customer base. These features have not only improved the overall customer experience but have also helped us expand our reach and cater to a wider audience.

Additionally, Sudhan guided us in setting up dynamic delivery rates based on various factors such as zip code, postal code, product type, weight, cart value, and time slot. This level of flexibility has allowed us to offer competitive shipping rates while ensuring that our delivery costs are accurately calculated based on specific parameters.

In conclusion, Sudhan R.'s exceptional support and expertise have been instrumental in helping us create a highly customized and efficient delivery and shipping system on Shopify. I highly recommend reaching out to Sudhan for any assistance related to configuring complex delivery setups, as his knowledge and dedication to customer satisfaction are truly commendable. A big thank you to Sudhan and the tech support team for their outstanding service!

Very good customer service. They helped me instantly and helped to customize based on my needs.

Jenifer J., a representative of the customer success team, was extremely helpful and patient. She answered all of my questions thoroughly and walked me through the whole process on how Pickeasy works! You do have to upgrade to the $10 a month plan to actually use it on your online store. Although, it does allow you to try the upgraded version for 14 days before you are charged. You can cancel prior to the 14th day and not be charged if it doesn’t work for you. I think this app is worth paying $10 a month to allow my customers flexibility in offering different time slots to choose from for local delivery. It also provides me the flexibility of deciding when I want to be available for local delivery. I hope you find this review helpful! :)

Great app and the assistance from Subi was incredible! She was super helpful and assisted me with all of my needs. Completely perfect, very happy with the service and will be contacting Subi again if I ever require more help with my Shopify

I can only say good things about this company! I had some tweaking to do before the app worked perfectly, but they came through with each and every request within 1 day! their customer service is available 20 hours a day, just amazing! plus the add really solved all my shipping issues that i had! 5 stars!

Hey, i had some problems with settings in my case. And this app have perfect support. Janani is the best! Thanks!

Great customer support and the app does exactly what I need it to do!

quick and very helpful support team