Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
19. februar 2024

Support is really friendly and helpful. thank you

The Urban Kitchen
New Zealand
Mere end 3 år bruger appen
Logbase svarede 29. februar 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

7. april 2024

All my requests were actioned within minutes.The best customer service experience I have had in a while!

Therese Lum
Australien
Cirka en måned bruger appen
Logbase svarede 8. april 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

27. februar 2024

App does exactly what we want it to and they accommodated a request we had to make it fit exactly how we need it to. Customer service/support was fantastic. Thanks again Siva for you friendly service.

The Present Tree
Storbritannien
15 dage bruger appen
Logbase svarede 28. februar 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

18. marts 2024

Title: Exceptional Tech Support Experience with Sudhan R. for Customized Delivery and Shipping Setup on Shopify

I recently had the pleasure of working with Sudhan R. from the tech support team, and I am truly impressed by his exceptional support in setting up a complex delivery and shipping system on our Shopify store. Sudhan's expertise not only helped me configure different setups for local delivery, pickup, and shipping but also enabled us to implement advanced features such as limiting orders per slot and setting various parameters to enhance our operational efficiency.

One of the most remarkable aspects of Sudhan's guidance was the ability to set specific criteria such as cut-off times, preparation times, blackout dates, minimum order values, and zipcode checks for each delivery method. This level of customization has allowed us to streamline our order fulfillment process, ensuring timely and accurate deliveries while catering to the unique needs of our customers.

Sudhan also introduced me to product-specific settings such as preparation times, fulfillment types, availability, and blackout dates, enabling us to manage our inventory more effectively and provide accurate information to customers regarding product availability and delivery timelines.

Furthermore, with Sudhan's assistance, we were able to manage multiple locations seamlessly, customize delivery days based on zip/postal codes, and implement language translations to enhance the shopping experience for our diverse customer base. These features have not only improved the overall customer experience but have also helped us expand our reach and cater to a wider audience.

Additionally, Sudhan guided us in setting up dynamic delivery rates based on various factors such as zip code, postal code, product type, weight, cart value, and time slot. This level of flexibility has allowed us to offer competitive shipping rates while ensuring that our delivery costs are accurately calculated based on specific parameters.

In conclusion, Sudhan R.'s exceptional support and expertise have been instrumental in helping us create a highly customized and efficient delivery and shipping system on Shopify. I highly recommend reaching out to Sudhan for any assistance related to configuring complex delivery setups, as his knowledge and dedication to customer satisfaction are truly commendable. A big thank you to Sudhan and the tech support team for their outstanding service!

GREAT EVENT RENTALS
USA
En dag bruger appen
Logbase svarede 19. marts 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

1. februar 2024

Excellent app that cover all our needs. Easy to use and to set up. We had an issue we could not fix our selves, so we contacted customer support, which helped us right away. Thank you to Rajkumar who solved it within a couple of minutes! This app can absolutely be recommended.

Conscious.dk
Danmark
9 dage bruger appen
Logbase svarede 2. februar 2024

Thank you so much for taking the time to provide us with your feedback. We are delighted to hear about your positive experience with our services and sincerely appreciate your kind words.

13. marts 2024

I have been using this app for 6 months and the level of service and execution has been top notch. I met with Sudan today for troubleshooting and the service was fantastic!

Thank you!

Off Cut & Co.
Canada
7 måneder bruger appen
Logbase svarede 14. marts 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5. marts 2024

This was our second conversation with a Logbase rep. Sudhan was instrumental in helping us get our issues worked out, and most of all, Sudhan's knowledge and patience was amazing. Thank you so much!

Penn Thrift Beverage
USA
Cirka 2 måneder bruger appen
Logbase svarede 6. marts 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

19. marts 2024

Great app, very good customer service

Talacker41
Schweiz
Næsten 3 år bruger appen
Logbase svarede 20. marts 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

11. februar 2024

This app is very user friendly, and thier customer service, specifically Siva was very willing to answer all of my questions in detail!

BloomsByMarie
USA
9 måneder bruger appen
Logbase svarede 12. februar 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

20. marts 2024

Annie was a huge help!!!!!

Must be Ruff
USA
Mere end et år bruger appen
Logbase svarede 22. marts 2024

“We're really grateful and appreciate you taking the time to share your rating with us."