Pickup Delivery Date —Pickeasy
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Great customer support! Kumar is really helpful. Great app, meets every aspect of my expectation. Most importantly, app is easy to use and hassle free!
Raj gave me an exceptional customer service experience. He was able to solve my issue and then some and was able to answer any question I had. He was very kind and patient and took the time to help the more affordable option work for me.
We greatly appreciate your outstanding 5-star review! We're absolutely delighted to learn about your wonderful experience with us. Your positive feedback holds immense value, and we're grateful that you've taken the time to share it. If there's anything more we can assist you with, please feel free to get in touch. We eagerly anticipate the opportunity to serve you once again in the future. 🙂
Received quick and helpfull help from Veena
Thank you so much for your kind words and for choosing Pickeasy! We truly appreciate your support and are here to assist you whenever you need us.
I installed this app to help me schedule pick ups and local deliveries. After only a few days I decided to uninstall when I discovered a flaw that allows customers to select local delivery than check out without providing their address - causing me to have to get in touch with the customer for clarification. Which totally defeats the purpose of the app. I spoke with customer service and the problem can be remedied if you upgrade the app (aka pay more money) which to me is like - you know there's a glitch in the system but in order for the app to run smoothly, you want me to pay more. Ya okay.... There are some things I liked about the app, but ultimately having to contact customers to follow up doesn't serve my business well.
Thank you for the feedback.
Actually the checkout page of Shopify is not customizable, you can verify this with Shopify as well and the only way for any app to handle local delivery with rates completely is with their carrier calculated shipping API.
The API is free with the annual plan of Shopify and it is $20/month in their monthly plan. This is charged by Shopify, not the app.
For the app to handle delivery rates we don't charge extra. It is part of your current plan itself.
We have already emailed you and we will be glad to connect on a Zoom call and set this up for you in the current app plan itself.
I think this App is going to work out perfectly for my Home Bakery business. I was able to get support immediately when I sent a question. Thank you!
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Wonderful service. Kavishan was great help!
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future
Dhina was absolutely amazing and patient with me. Purely based on his service and patience, I'll definitely give Pickeasy a go.
This app is very helpful for setting time slots for delivery. I'm technical in nature, but fairly new to Shopify, so I'm still finding my way through how to customize things properly. I contact their support and they were able to help me customize the app a little and set the proper settings to get everything set up.
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!
Customer service was super helpful in setting up our delivery process. Scheduling was easy, and he was very friendly and easy to follow.
Really great app with alot of wonderful customizations options. Support given by Annie was on point and extremely fast. She even initiated a zoom session to help me through the customization issues i was faced and solved them perfectly. Keep it up!