
Pickup Delivery Date —Pickeasy
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Barath was great. He solved all my issues and also showed me what i need to do to take care of it myself next time. Excellent customer service
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Bindu was very helpful! I had around 4 issues I needed help with. Unfortunately, 1 is beyond her control but for the rest of my questions, she was able to answer. Most importantly, she was very thorough and went above in beyond! She answered my questions and was 3 steps ahead in making sure everything is working fine. She was able to anticipate future needs and made it right for me immediately. Thank you so much!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Quick and helpful with fixing issues!
It is really helpful to have orders scheduled. However the app is buggy, whenever a customer changes the quantity, the pickeasy option disappears and therefore unable to schedule it.
Also, if an order is coming through Shop it will not take work with pickeasy. Otherwise I would have given a 5 stars.
Thank you for your review. We are happy to look into the widget missing while changing the quantity. Please feel free to contact us anytime.
Subiksha has displayed excellent service standards. Pickeasy has proven to be an invaluable addition to my Shopify store. Not only does the app itself enhance the checkout experience with essential features and a sleek, user-friendly design, but the customer service truly sets it apart from the competition.
From the moment I reached out for assistance, the support team was prompt, courteous, and exceedingly helpful. They went above and beyond to resolve my issues efficiently, ensuring that my checkout process looked professional and included all the necessary information.
What impressed me the most was their proactive approach. They didn't just solve my initial concerns—they also recommended additional features and optimizations that greatly enhanced the overall experience for my customers. Their expertise was evident as they offered thoughtful suggestions tailored to my store's unique needs.
As someone with limited coding knowledge, I was especially grateful for their willingness to assist with CSS customization. The team took the time to input and fine-tune the code for me, ensuring that the final design aligned perfectly with my vision. This level of dedication and support is rare, and it made a significant difference in my experience.
In summary, Pickeasy is a fantastic app backed by a team that genuinely cares about their users. If you're looking for a tool to elevate your checkout process and a team that will go the extra mile to help, I highly recommend giving Pickeasy a try. You won’t be disappointed!
Thank you so much for your amazing review! We're thrilled to hear you had a fantastic experience and truly appreciate your kind feedback!
Great app, recommend it
We sincerely appreciate your thoughtful review. It helps us improve and grow—thank you!
wonderful onboarding service from Jenifer!
wow. the customer service was amazing. I was embarrassed about how much help I needed and he just kept helping.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Siva and Aravind offered me exceptional support and service regarding my Pickeasy issue. I am very grateful for their professionalism and assistance.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Very helpful customer service!