Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Rezensionen (1.023)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 97 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
29. Mai 2024

I have a great support and very friendy accomodiations to all my needs

Supply Onitme
Vereinigte Staaten
12 tage mit der App
Logbase hat geantwortet 2. Juli 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our service.

18. Mai 2024

Die App arbeitet perfekt und alle gewünschten Anpassungen wurden bis dato super schnell und passgenau umgesetzt.

Großartiger Kundenservice! Gemeinsame Änderungen und Programmierungen via Zoom Call mit einem direkten Ansprechpartner. Kein Chatbot und sehr schnelle Reaktionszeiten, Support in Echtzeit.

Nur zu empfehlen!

Patisserie Johanna
Deutschland
Etwa 2 monate mit der App
Logbase hat geantwortet 23. Mai 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2. Juli 2024

Vina has been so helpful! Thank you!

Guilford Garden Center
Vereinigte Staaten
Etwa 4 stunden mit der App
Logbase hat geantwortet 5. Juli 2024

We sincerely appreciate you taking the time to share your feedback with us. Your kind words mean a lot, and we're delighted to hear about your positive experience with our...

27. April 2024

Have to say it is a very buggy apps. It need to access and change your theme code otherwise it will appear on every page but not only cart page.

Further edits (downgrade to 1-star): apps not compatible with some v2.0 theme like sense. the custom code they use to fix the issue will cause another issue, i.e. the date picker will be permanently locked at your cart page even if you disable this app in theme setting. The customer service is also not helpful and keep denying this is a bug. good luck.

C Patisserie (SG)
Singapur
Mehr als 2 jahre mit der App
Logbase hat geantwortet 30. April 2024

UPDATE: We noticed that our team has promptly addressed and fixed the problem you mentioned. We hope everything is working fine for you now.

If you need any further assistance or have any questions, please don't hesitate to reach out to us via email.

Regards,
Logbase.

I extend my sincerest apologies for any inconvenience or misunderstanding caused by the recent issue. Your satisfaction is our top priority, and we deeply regret any frustration you may have experienced. We understand that the process for disabling our app may not have been clearly communicated, especially for installations made before the introduction of the Shopify app embed feature. Moving forward, we are committed to improving our communication and support to ensure a seamless experience for you. We are fully prepared to assist you promptly, including upgrading the app to a newer version and delisting the old registration for your store. Rest assured that we will continue to prioritize your needs and provide the best service possible. Your satisfaction is paramount, and we are dedicated to resolving any issues you may encounter. Once again, I apologize for any inconvenience you have experienced.

3. Mai 2024

Jenifer was great to help us set up the app and understand the functionality.

Rize Up Bakery LLC
Vereinigte Staaten
6 monate mit der App
Logbase hat geantwortet 23. Mai 2024

Thank you for taking the time to share your feedback with us.

20. April 2024

Barath was very very helpful!!

Bloomd
Österreich
Etwa 3 jahre mit der App
Logbase hat geantwortet 22. April 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

6. Juli 2024

Siva provided me with excellent service throughout the live chat and the Zoom meeting he offered when I couldn't resolve the issue myself. He took his time to help me with the problem and was incredibly thoughtful throughout the process. Additionally, he offered great advice and went above and beyond to ensure I was satisfied with the outcome. His dedication and attentiveness made a significant difference, and I truly appreciate his effort and expertise! I highly recommend Siva for his outstanding support and helpfulness.

Blossom Dreams
Niederlande
Etwa eine stunde mit der App
Logbase hat geantwortet 9. Juli 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

28. Juni 2024

So far so good. Easy to set up. Veena helped make sure we're set up properly and suggested some good modifications to help improve delivery confirmation to customers.

SAKESHO
Singapur
Etwa 2 stunden mit der App
Logbase hat geantwortet 2. Juli 2024

We sincerely appreciate you taking the time to share your feedback with us. Your kind words mean a lot, and we're delighted to hear about your positive experience with our product and service.

29. Mai 2024

Nice app does what it says it do, also great customer support, thank you Nandini for the call and explaination

Pasticceria Bombè
Italien
2 tage mit der App
8. Mai 2024

Barath offer amazing assistance with setting up delivery and pick up for my new store

Flower Shop La Ocasion
Vereinigte Staaten
27 tage mit der App
Logbase hat geantwortet 15. Mai 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.